TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is incredible I love how Turbo Tax transfers my tax information from last year to this year. I also love how it walks me through each section, asking me clear questions that help guide me. The Refund/Tax Due window is really interesting to watch as I go through the process. Although I have not had to need to interact with a tax pro while filling out my form, I'm glad to know the opportunity is there. Turbo tax has made filing so much easier that it used to be many years ago.
Date published: 2021-05-11
Rated 4 out of 5 by from Complicated in some areas The representatives I have worked with are very cordial and informative and helpful. Without them I could never muddle through the forms and mistakes found in the end. The filing process gets more complicated every year. I have used TT for 20+ yrs and need help more and more every year.
Date published: 2021-05-11
Rated 5 out of 5 by from I like Turbo Tax. Turbo Tax covers everything I need it to. It makes filing and paying taxes easy!
Date published: 2021-05-11
Rated 3 out of 5 by from Turbo Tax is Getting Old and Clunky Have used TT for literally 25 years. Used to love it but the user interface has actually gotten worse over the years; instead of multiple panes that allowed viewing the return and progress, it's now just single windows and drill-down menus. Hard to find things, hard to track progress, easy to miss steps, and doesn't auto-link to a lot of banks or mortgage lenders. Don't love it anymore. Will look to a different solution next year.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is the BEST I use Turbo Tax every year because it is simple to use and I feel confident that it is done right.
Date published: 2021-05-11
Rated 4 out of 5 by from turbo tax is aweson turbo tax was so easy to use, i loved how the step by step made it super easy to use
Date published: 2021-05-11
Rated 4 out of 5 by from Objection to requiring Mac upgrade I had no problem with TurboTax. But my Mac Computer runs just fine on Mac OS Mojave 10.14.6. If I upgrade to 10.15 I will lose access to some specialized programs that won't work on the upgrade. I know this is probably irreversible, but it's a real burden for me.
Date published: 2021-05-11
Rated 5 out of 5 by from EASY Peasy! Turbo tax is so easy and simple to use. I truly appreciate the helpful tips along the way. Also, how the system will take you back to items that need to be looked over!
Date published: 2021-05-11
Rated 4 out of 5 by from Turbo tax is good Easy to use. User interface can be improved. At times confusing
Date published: 2021-05-11
Rated 5 out of 5 by from Had no problems..very easy to use I did have one issue, however was promptly fixed by your representatives.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 2539
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is incredible I love how Turbo Tax transfers my tax information from last year to this year. I also love how it walks me through each section, asking me clear questions that help guide me. The Refund/Tax Due window is really interesting to watch as I go through the process. Although I have not had to need to interact with a tax pro while filling out my form, I'm glad to know the opportunity is there. Turbo tax has made filing so much easier that it used to be many years ago.
Date published: 2021-05-11
Rated 4 out of 5 by from Complicated in some areas The representatives I have worked with are very cordial and informative and helpful. Without them I could never muddle through the forms and mistakes found in the end. The filing process gets more complicated every year. I have used TT for 20+ yrs and need help more and more every year.
Date published: 2021-05-11
Rated 5 out of 5 by from I like Turbo Tax. Turbo Tax covers everything I need it to. It makes filing and paying taxes easy!
Date published: 2021-05-11
Rated 3 out of 5 by from Turbo Tax is Getting Old and Clunky Have used TT for literally 25 years. Used to love it but the user interface has actually gotten worse over the years; instead of multiple panes that allowed viewing the return and progress, it's now just single windows and drill-down menus. Hard to find things, hard to track progress, easy to miss steps, and doesn't auto-link to a lot of banks or mortgage lenders. Don't love it anymore. Will look to a different solution next year.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is the BEST I use Turbo Tax every year because it is simple to use and I feel confident that it is done right.
Date published: 2021-05-11
Rated 4 out of 5 by from turbo tax is aweson turbo tax was so easy to use, i loved how the step by step made it super easy to use
Date published: 2021-05-11
Rated 4 out of 5 by from Objection to requiring Mac upgrade I had no problem with TurboTax. But my Mac Computer runs just fine on Mac OS Mojave 10.14.6. If I upgrade to 10.15 I will lose access to some specialized programs that won't work on the upgrade. I know this is probably irreversible, but it's a real burden for me.
Date published: 2021-05-11
Rated 5 out of 5 by from EASY Peasy! Turbo tax is so easy and simple to use. I truly appreciate the helpful tips along the way. Also, how the system will take you back to items that need to be looked over!
Date published: 2021-05-11
Rated 4 out of 5 by from Turbo tax is good Easy to use. User interface can be improved. At times confusing
Date published: 2021-05-11
Rated 5 out of 5 by from Had no problems..very easy to use I did have one issue, however was promptly fixed by your representatives.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 2539