TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
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Life Changes
Prior year tax prep
Married life
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 3 out of 5 by
crowl from
it is convenient
some annoying moments but overall it wasn't too bad
Date published: 2021-02-28
Rated 5 out of 5 by
Mrpeters05 from
Great
It was simple, easy, with pointed questions and lots of extra detail if you have questions
Date published: 2021-02-28
Rated 5 out of 5 by
Sean232021 from
TurboTax is the BEST!!!!
Every year, while listening to friends and family members complain about doing their taxes, I use TurboTax and get my taxes done in under an hour. The returns are always just directly deposited into my bank account with no stress or worry. I will be a loyal TurboTax customer for every year to come!!!
Date published: 2021-02-28
Rated 4 out of 5 by
Grandma BJean from
Turbo Tax disappointed me this time
Disapointed: After entering mortgage informing received message with refrence code, sorry did not write down, would not let me out of screen, walked so had to call for help. 20 mins walked away from computer> Let me move to next screen, I am to payment screen when receive call CARL, Useless did not understand a word I told him. Very unfair being charged $190.00 when program fixed it's self. So I would appreciate extra amount refunded/ Thank You
Date published: 2021-02-28
Rated 5 out of 5 by
CbobbieSoxHey from
TurboxTax Rocks
TurboTax was easy to follow to process my return. This is the first time I have attempted to do my own taxes due to COVID-19.
Date published: 2021-02-28
Rated 4 out of 5 by
Galvin89103 from
Turbo Tax is Good
I needed the tax defense for future IRS audits but did not realize the cost of the tax preparation is now at $170 that is expensive, granted a CPA charges start at $185 and go up from there but the difference is they are doing all of the work. Here you do 85% of the work and get charged the regular CPA cost. So I frown on the cost of the preparation. The response time was very slow when I requested help, in fact I was hung-up on by one of the representatives while asking a question. The second representative apologize for that. If you cut the response time then the Expert rating could be 5 stars Thank you, HEG
Date published: 2021-02-28
Rated 5 out of 5 by
BAR50 from
Turbo Tax is Awesome
It was easy & efficient. It was very thorough and easy to file and navigate.
Date published: 2021-02-28
Rated 5 out of 5 by
Rock 42 from
Turbo is quick, easy and awesome
I was able to sit down and quickly do my taxes with no issue. Turbo takes all the stress and headaches away. I highly recommend this program.
Date published: 2021-02-28
Rated 5 out of 5 by
pam5619 from
Easy
Easy to work with, help tools were convenient, confident with product
Date published: 2021-02-28
Rated 5 out of 5 by
Gus D from
Awesome 1st Time Experience!
This was my first time ever doing my taxes myself, I have always worked with an accountant. I must say, the software makes this was a fairly simple process. Thank you!
All TurboTax® Offerings Reviews - Page 2386
Date published: 2021-02-28
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 3 out of 5 by
crowl from
it is convenient
some annoying moments but overall it wasn't too bad
Date published: 2021-02-28
Rated 5 out of 5 by
Mrpeters05 from
Great
It was simple, easy, with pointed questions and lots of extra detail if you have questions
Date published: 2021-02-28
Rated 5 out of 5 by
Sean232021 from
TurboTax is the BEST!!!!
Every year, while listening to friends and family members complain about doing their taxes, I use TurboTax and get my taxes done in under an hour. The returns are always just directly deposited into my bank account with no stress or worry. I will be a loyal TurboTax customer for every year to come!!!
Date published: 2021-02-28
Rated 4 out of 5 by
Grandma BJean from
Turbo Tax disappointed me this time
Disapointed: After entering mortgage informing received message with refrence code, sorry did not write down, would not let me out of screen, walked so had to call for help. 20 mins walked away from computer> Let me move to next screen, I am to payment screen when receive call CARL, Useless did not understand a word I told him. Very unfair being charged $190.00 when program fixed it's self. So I would appreciate extra amount refunded/ Thank You
Date published: 2021-02-28
Rated 5 out of 5 by
CbobbieSoxHey from
TurboxTax Rocks
TurboTax was easy to follow to process my return. This is the first time I have attempted to do my own taxes due to COVID-19.
Date published: 2021-02-28
Rated 4 out of 5 by
Galvin89103 from
Turbo Tax is Good
I needed the tax defense for future IRS audits but did not realize the cost of the tax preparation is now at $170 that is expensive, granted a CPA charges start at $185 and go up from there but the difference is they are doing all of the work. Here you do 85% of the work and get charged the regular CPA cost. So I frown on the cost of the preparation. The response time was very slow when I requested help, in fact I was hung-up on by one of the representatives while asking a question. The second representative apologize for that. If you cut the response time then the Expert rating could be 5 stars Thank you, HEG
Date published: 2021-02-28
Rated 5 out of 5 by
BAR50 from
Turbo Tax is Awesome
It was easy & efficient. It was very thorough and easy to file and navigate.
Date published: 2021-02-28
Rated 5 out of 5 by
Rock 42 from
Turbo is quick, easy and awesome
I was able to sit down and quickly do my taxes with no issue. Turbo takes all the stress and headaches away. I highly recommend this program.
Date published: 2021-02-28
Rated 5 out of 5 by
pam5619 from
Easy
Easy to work with, help tools were convenient, confident with product
Date published: 2021-02-28
Rated 5 out of 5 by
Gus D from
Awesome 1st Time Experience!
This was my first time ever doing my taxes myself, I have always worked with an accountant. I must say, the software makes this was a fairly simple process. Thank you!
All TurboTax® Offerings Reviews - Page 2386
Date published: 2021-02-28