TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is awesome I had a great experience. IT took a little longer than expected but great.
Date published: 2022-04-12
Rated 1 out of 5 by from i HAVE USED TURBO TAX FOR MANY MANY YEARS. I purchased Turbo Tax Deluxe for $69 and then i found out i had to pay $25 to file my state tax. I could have got this kind of a deal at HR Block It was supposed to be included for free
Date published: 2022-04-12
Rated 1 out of 5 by from This was not a great experience I put a more lengthy review in the app, but essentially my expert was not responsive and was offended at my desire to understand every detail about the return. The experience was unprofessional and I will not be using it again.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax is highly recommended! I love how everything is quick, easy to access, stores all my information, let’s me walk away and come back, pick up where I left off!
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax was great for me Shay was Courteous to me even though I was having a hard time getting info to her because of my being computer illiterate
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Live Working with Turbo Tax full service has been great, easy and worth every cent. I was able to handle it all while travel around the world.
Date published: 2022-04-12
Rated 1 out of 5 by from Full Service Package Disappointment I have used Turbo Tax for the last 5 years and have typically filed myself. However, this year I moved to a new state for a new job and purchased my first home and car along the way. I input all my information myself, as usual, but at the end wanted to be sure everything was correct so I upgraded to the expensive Full Service package. This resulted in me having to re-provide all the information I had already input to TT just to arrive at the same place. While I was pleased to have see the same end result (shows I correctly added all info) I did not receive any explanation or detail on my questions about the new House, Car, Job and State. I truly feel the upgrade was a rip-off and I would caution others against purchasing. Due to the poor experience I do plan to look elsewhere next year to file my return.
Date published: 2022-04-12
Rated 1 out of 5 by from Do Not Use for AL State Taxes I just refiled my state taxes for the third time! Turbotax says the problem is fixed, but it's not, and the software will not allow me to fix the problem because they are taking income from my federal return and incorrectly applying it to the state return. Oh, and good luck talking to anyone about the problem. I paid $50 for this headache? I deserve a refund from Turbotax!
Date published: 2022-04-12
Rated 4 out of 5 by from This makes taxes less painful Overall great product. Some issues this year with foreign taxes (delayed filing of returns). Charitable contributions on mileage of 1 trip or various with the same mileage, what if I have various trips with various mileage. QBI explanation and input is strange at best.
Date published: 2022-04-12
Rated 4 out of 5 by from TurboTax is great It's great an worth coming back to its easy and quick
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2386
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome I had a great experience. IT took a little longer than expected but great.
Date published: 2022-04-12
Rated 1 out of 5 by from i HAVE USED TURBO TAX FOR MANY MANY YEARS. I purchased Turbo Tax Deluxe for $69 and then i found out i had to pay $25 to file my state tax. I could have got this kind of a deal at HR Block It was supposed to be included for free
Date published: 2022-04-12
Rated 1 out of 5 by from This was not a great experience I put a more lengthy review in the app, but essentially my expert was not responsive and was offended at my desire to understand every detail about the return. The experience was unprofessional and I will not be using it again.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax is highly recommended! I love how everything is quick, easy to access, stores all my information, let’s me walk away and come back, pick up where I left off!
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax was great for me Shay was Courteous to me even though I was having a hard time getting info to her because of my being computer illiterate
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Live Working with Turbo Tax full service has been great, easy and worth every cent. I was able to handle it all while travel around the world.
Date published: 2022-04-12
Rated 1 out of 5 by from Full Service Package Disappointment I have used Turbo Tax for the last 5 years and have typically filed myself. However, this year I moved to a new state for a new job and purchased my first home and car along the way. I input all my information myself, as usual, but at the end wanted to be sure everything was correct so I upgraded to the expensive Full Service package. This resulted in me having to re-provide all the information I had already input to TT just to arrive at the same place. While I was pleased to have see the same end result (shows I correctly added all info) I did not receive any explanation or detail on my questions about the new House, Car, Job and State. I truly feel the upgrade was a rip-off and I would caution others against purchasing. Due to the poor experience I do plan to look elsewhere next year to file my return.
Date published: 2022-04-12
Rated 1 out of 5 by from Do Not Use for AL State Taxes I just refiled my state taxes for the third time! Turbotax says the problem is fixed, but it's not, and the software will not allow me to fix the problem because they are taking income from my federal return and incorrectly applying it to the state return. Oh, and good luck talking to anyone about the problem. I paid $50 for this headache? I deserve a refund from Turbotax!
Date published: 2022-04-12
Rated 4 out of 5 by from This makes taxes less painful Overall great product. Some issues this year with foreign taxes (delayed filing of returns). Charitable contributions on mileage of 1 trip or various with the same mileage, what if I have various trips with various mileage. QBI explanation and input is strange at best.
Date published: 2022-04-12
Rated 4 out of 5 by from TurboTax is great It's great an worth coming back to its easy and quick
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2386