TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Final Steps are not well supported TT2020 was the easiest to use version so far. The "hints" (".... don't enter it here; it will be addressed later on" etc.) were a big stress reducer. However, the final steps of saving and printing are poorly supported. Saving the return as a *.pdf is fine but not having the option to specify were it would be saved or even telling me where it would be saved. One with lessor familiarity with Windows Explorer would have a hard time with this. It was also difficult to distinguish the file names of the filing copy and the retention copy. THERE SHOULD BE BUILT-IN UTILITY TO MAKE BACKUP COPIES OF BOTH THE tt-data AND THE returns TO A USB DRIVE OR CD - an AIR-GAPPED BACKUP IS ESSENTIAL THESE DAYS! I was VERY disappointed when TT did not import information for my rental properties from MY 2019 return. I cannot help but think you removed this functionality when I declined the in-app $30 offer to update from Basic to Premier.
Date published: 2021-10-17
Rated 2 out of 5 by from TurdbloTax doesnt import from Quackbooks correctly TT imported an expense as an asset. Sucky programming
Date published: 2021-10-17
Rated 5 out of 5 by from EXCELLENT PRODUCT The product is very thorough insofar as covering all aspects of a particular tax issue The product is very user friendly
Date published: 2021-10-17
Rated 5 out of 5 by from Turbotax is the best software I like the service that makes me feel they are coaching me all along
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo tax is the best! always a great experience! Got stuck on something then recieved livehelp from Mary and WE took care of business! Pun Intended
Date published: 2021-10-16
Rated 3 out of 5 by from The CD version is better I love Turbo Tax. I've been using the CD version for years. This year I tried the online version, but it is not as intuitive and filled with sales pitches. Very likely going back to the CD version.
Date published: 2021-10-16
Rated 5 out of 5 by from great product very helpful service fast response time to to questions. this year was my most complicated return and with help it went easier than expected.
Date published: 2021-10-16
Rated 5 out of 5 by from Love it It's easy to follow along and very helpful. Easy to use.
Date published: 2021-10-16
Rated 3 out of 5 by from Great but has bugs Did not populate my loss carryover from the prior year on my rental property and did not populate a capital loss carryover from last year's federal to state. Not acceptable. I buy the program so I don't have to ask a tax person these questions! A big flaw in my opinion.
Date published: 2021-10-16
Rated 5 out of 5 by from TURBO TAX ROCKS !!!!!!! TURBO TAX IS MY BEST AND ONLY CHOICE! I HAVE USED IT FOR YEARS AND LOVE IT. TT JUST KEEPS GETTING BETTER & EASIER.
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 2352
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Final Steps are not well supported TT2020 was the easiest to use version so far. The "hints" (".... don't enter it here; it will be addressed later on" etc.) were a big stress reducer. However, the final steps of saving and printing are poorly supported. Saving the return as a *.pdf is fine but not having the option to specify were it would be saved or even telling me where it would be saved. One with lessor familiarity with Windows Explorer would have a hard time with this. It was also difficult to distinguish the file names of the filing copy and the retention copy. THERE SHOULD BE BUILT-IN UTILITY TO MAKE BACKUP COPIES OF BOTH THE tt-data AND THE returns TO A USB DRIVE OR CD - an AIR-GAPPED BACKUP IS ESSENTIAL THESE DAYS! I was VERY disappointed when TT did not import information for my rental properties from MY 2019 return. I cannot help but think you removed this functionality when I declined the in-app $30 offer to update from Basic to Premier.
Date published: 2021-10-17
Rated 2 out of 5 by from TurdbloTax doesnt import from Quackbooks correctly TT imported an expense as an asset. Sucky programming
Date published: 2021-10-17
Rated 5 out of 5 by from EXCELLENT PRODUCT The product is very thorough insofar as covering all aspects of a particular tax issue The product is very user friendly
Date published: 2021-10-17
Rated 5 out of 5 by from Turbotax is the best software I like the service that makes me feel they are coaching me all along
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo tax is the best! always a great experience! Got stuck on something then recieved livehelp from Mary and WE took care of business! Pun Intended
Date published: 2021-10-16
Rated 3 out of 5 by from The CD version is better I love Turbo Tax. I've been using the CD version for years. This year I tried the online version, but it is not as intuitive and filled with sales pitches. Very likely going back to the CD version.
Date published: 2021-10-16
Rated 5 out of 5 by from great product very helpful service fast response time to to questions. this year was my most complicated return and with help it went easier than expected.
Date published: 2021-10-16
Rated 5 out of 5 by from Love it It's easy to follow along and very helpful. Easy to use.
Date published: 2021-10-16
Rated 3 out of 5 by from Great but has bugs Did not populate my loss carryover from the prior year on my rental property and did not populate a capital loss carryover from last year's federal to state. Not acceptable. I buy the program so I don't have to ask a tax person these questions! A big flaw in my opinion.
Date published: 2021-10-16
Rated 5 out of 5 by from TURBO TAX ROCKS !!!!!!! TURBO TAX IS MY BEST AND ONLY CHOICE! I HAVE USED IT FOR YEARS AND LOVE IT. TT JUST KEEPS GETTING BETTER & EASIER.
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 2352