TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great experience! I have used Turbo Tax for years and have always had a great experience! This year I opted for the full service self-employed to work with an expert as this past year was my first time filing as self employed. Cassandra, my Turbo Tax expert, was amazing to work with! She was super personable, friendly, responded quickly over chat & answered all of my questions. I highly recommend her and this service! #mango
Date published: 2021-04-24
Rated 4 out of 5 by from Turbo tax is great Very happy with it except for the confusing section on deduction for home office, the property tax part. Also it was confusing reporting a 1099-Misc amount for a law suit settlement which ends up calculating a self-employment tax when I'm not self-employed.
Date published: 2021-04-24
Rated 5 out of 5 by from Excellent! Everything is streamlined. Easy to use. Very good service for DIY.
Date published: 2021-04-24
Rated 5 out of 5 by from Quick and Easy! This is the 4th year I have used Turbo Tax, so quick and easy! They keep my information from the previous year to make it seamless.
Date published: 2021-04-24
Rated 5 out of 5 by from Turbotax is awesome Very easy to use. Guides you through each step of the way.
Date published: 2021-04-24
Rated 5 out of 5 by from TurboTax is Incredible I use Turbo tax for my personal and business returns, as well as for my family. I know I can depend on Turbo tax to help me prepare the tax returns easily and correctly.
Date published: 2021-04-24
Rated 5 out of 5 by from The product works! The last version in an effort to be easy to use sometimes has the opposite impact. The versions kept changing so I ended up doing the tax return several times because I would end up losing the file.
Date published: 2021-04-24
Rated 3 out of 5 by from Complicated Schediule D My 1099 form transactions exceeded the allowable download number for TurboTax. This is an unacceptable limitation. I have over 3000 transactions that would not download. Now I have to copy all of my 1099 forms and mail them to the IRS. This is plain stupid!!!
Date published: 2021-04-24
Rated 5 out of 5 by from super easy we had a complicated tax situation this year and needed help. john was able to answer all my questions quickly and the return took no time at all.
Date published: 2021-04-24
Rated 4 out of 5 by from Great product with a couple problems Definitely enjoy using Turbotax. Four stars because of the following: First: Importing It's Deductible a second time to update my previously submitted deductions ended up causing my donations to more than double. The second import did not overwrite the previously imported, first import but instead added to it. This is the first year this happened. Had to manually delete the duplicates. Not sure why that changed from previous years. Second: Tried three times to e-file. Each attempt failed due to what was claimed to be "duplicate forms." The forms, however were not duplicated. The problem I see was that though the same dollar amount and Payer applied to both my wife and myself, yet ownership between us was properly annotated on my turbotax entries--one for me and one for my wife. Somehow the dollar amounts and Payer entries being exactly the same, took precedence over ownership.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2319
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great experience! I have used Turbo Tax for years and have always had a great experience! This year I opted for the full service self-employed to work with an expert as this past year was my first time filing as self employed. Cassandra, my Turbo Tax expert, was amazing to work with! She was super personable, friendly, responded quickly over chat & answered all of my questions. I highly recommend her and this service! #mango
Date published: 2021-04-24
Rated 4 out of 5 by from Turbo tax is great Very happy with it except for the confusing section on deduction for home office, the property tax part. Also it was confusing reporting a 1099-Misc amount for a law suit settlement which ends up calculating a self-employment tax when I'm not self-employed.
Date published: 2021-04-24
Rated 5 out of 5 by from Excellent! Everything is streamlined. Easy to use. Very good service for DIY.
Date published: 2021-04-24
Rated 5 out of 5 by from Quick and Easy! This is the 4th year I have used Turbo Tax, so quick and easy! They keep my information from the previous year to make it seamless.
Date published: 2021-04-24
Rated 5 out of 5 by from Turbotax is awesome Very easy to use. Guides you through each step of the way.
Date published: 2021-04-24
Rated 5 out of 5 by from TurboTax is Incredible I use Turbo tax for my personal and business returns, as well as for my family. I know I can depend on Turbo tax to help me prepare the tax returns easily and correctly.
Date published: 2021-04-24
Rated 5 out of 5 by from The product works! The last version in an effort to be easy to use sometimes has the opposite impact. The versions kept changing so I ended up doing the tax return several times because I would end up losing the file.
Date published: 2021-04-24
Rated 3 out of 5 by from Complicated Schediule D My 1099 form transactions exceeded the allowable download number for TurboTax. This is an unacceptable limitation. I have over 3000 transactions that would not download. Now I have to copy all of my 1099 forms and mail them to the IRS. This is plain stupid!!!
Date published: 2021-04-24
Rated 5 out of 5 by from super easy we had a complicated tax situation this year and needed help. john was able to answer all my questions quickly and the return took no time at all.
Date published: 2021-04-24
Rated 4 out of 5 by from Great product with a couple problems Definitely enjoy using Turbotax. Four stars because of the following: First: Importing It's Deductible a second time to update my previously submitted deductions ended up causing my donations to more than double. The second import did not overwrite the previously imported, first import but instead added to it. This is the first year this happened. Had to manually delete the duplicates. Not sure why that changed from previous years. Second: Tried three times to e-file. Each attempt failed due to what was claimed to be "duplicate forms." The forms, however were not duplicated. The problem I see was that though the same dollar amount and Payer applied to both my wife and myself, yet ownership between us was properly annotated on my turbotax entries--one for me and one for my wife. Somehow the dollar amounts and Payer entries being exactly the same, took precedence over ownership.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2319