TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from REVIEW MY INDIVIDUAL CUSTOMER CASE NOTES REVIEW MY INDIVIDUAL CUSTOMER CASE NOTES, you need to review the calls and notes on my customer case and do some internal work instead.
Date published: 2022-04-09
Rated 3 out of 5 by from Difficult with new PC I have used Turbo Tax for years and had absolutely no problems. The only challenge this year was part the product and part the IRS. My computer crashed and corrupted my external hard drive last year. I have a new one but was not able to retrieve my previous year file from the extg5ernal hard drive so it could not pull over any data. No major problem there. The big problem was when I was trying to e-file. It wanted me to enter my AGI from last year. I did not have that available due to the situation. IRS was unable to help because their program to self authenticate was not working and I would have to wait 3-5 business days. I understand looking out for everyone's privacy, but there has to be some alternatives if the previous year form is not available
Date published: 2022-04-09
Rated 5 out of 5 by from Thank goodness for Turbo Tax If I would have followed the instructions correctly I would have saved me a ton of stress. With out the help I would had a terrible time getting my taxes done correctly.
Date published: 2022-04-09
Rated 5 out of 5 by from I love the ease and guidance I have used Turbo since before I really had anything to where I now have a house and a pension. They answer all the questions and ask ones that I never thought of. They are thorough and comprehensive. I know it will always be a positive experience even when I have to pay.
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome TurboTax is really intuitive & the help/support was quick!
Date published: 2022-04-09
Rated 5 out of 5 by from always easy to follow Easy to understand and love it has last years information available
Date published: 2022-04-09
Rated 5 out of 5 by from good Chat support very helpful addressed all my questions, quickly
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is a true blessing!! Turbo Tax has been the easiest way for me to file my taxes. You are guided throughout the whole process and even rechecked for anything that may be missing. This is my 4th year in a row to use Turbo Tax and I have not been let down yet. Thank you for allowing me to use your service. I am truly blessed!
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is GREAT! This was the best year I've filed yet! The pages were completely clear and understandable. I called and talked to a live contact. She was friendly and knew exactly how to answer my question. I would and have recommended TurboTax to several friends!
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax is very helpful The Turbo Tax assistant was patient and helpful, I appreciated his assistance.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2266
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from REVIEW MY INDIVIDUAL CUSTOMER CASE NOTES REVIEW MY INDIVIDUAL CUSTOMER CASE NOTES, you need to review the calls and notes on my customer case and do some internal work instead.
Date published: 2022-04-09
Rated 3 out of 5 by from Difficult with new PC I have used Turbo Tax for years and had absolutely no problems. The only challenge this year was part the product and part the IRS. My computer crashed and corrupted my external hard drive last year. I have a new one but was not able to retrieve my previous year file from the extg5ernal hard drive so it could not pull over any data. No major problem there. The big problem was when I was trying to e-file. It wanted me to enter my AGI from last year. I did not have that available due to the situation. IRS was unable to help because their program to self authenticate was not working and I would have to wait 3-5 business days. I understand looking out for everyone's privacy, but there has to be some alternatives if the previous year form is not available
Date published: 2022-04-09
Rated 5 out of 5 by from Thank goodness for Turbo Tax If I would have followed the instructions correctly I would have saved me a ton of stress. With out the help I would had a terrible time getting my taxes done correctly.
Date published: 2022-04-09
Rated 5 out of 5 by from I love the ease and guidance I have used Turbo since before I really had anything to where I now have a house and a pension. They answer all the questions and ask ones that I never thought of. They are thorough and comprehensive. I know it will always be a positive experience even when I have to pay.
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome TurboTax is really intuitive & the help/support was quick!
Date published: 2022-04-09
Rated 5 out of 5 by from always easy to follow Easy to understand and love it has last years information available
Date published: 2022-04-09
Rated 5 out of 5 by from good Chat support very helpful addressed all my questions, quickly
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is a true blessing!! Turbo Tax has been the easiest way for me to file my taxes. You are guided throughout the whole process and even rechecked for anything that may be missing. This is my 4th year in a row to use Turbo Tax and I have not been let down yet. Thank you for allowing me to use your service. I am truly blessed!
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is GREAT! This was the best year I've filed yet! The pages were completely clear and understandable. I called and talked to a live contact. She was friendly and knew exactly how to answer my question. I would and have recommended TurboTax to several friends!
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax is very helpful The Turbo Tax assistant was patient and helpful, I appreciated his assistance.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2266