TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from disappointed The updates didn't download. I tried to connect with Turbo tax both online and on phone. online when I gave it a thumbs down the reply I got was "awesome". Really? On phone the robot never gave me the options I needed. The info that was emailed to me was useless. I'm extremely disappointed.
Date published: 2021-04-29
Rated 5 out of 5 by from Excellent Tax Software Not only does this work well for my personal taxes it's great for business owners too.
Date published: 2021-04-29
Rated 5 out of 5 by from never disappoints! been using turbo tax for years. my go too for filing taxes, so easy, hassle free and lil to no time your finished.
Date published: 2021-04-29
Rated 5 out of 5 by from Very friendly and patient I am very ignorant when it comes to computers and/or iPads. She was very helpful and again patient.
Date published: 2021-04-29
Rated 3 out of 5 by from NOT AS GOOD AS I RECALL MY 2019 TAX FORMS WERE NO WHERE TO BE FOUND.123456
Date published: 2021-04-29
Rated 5 out of 5 by from Easy and fast Basic w-2. Easy software to use, easy questions to answer.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax is great Easy interface to get through your taxes quickly. The accountant support staff helped me with back taxes and some scary IRS letters in plain English and walked me through some of the more difficult processes. They are great.
Date published: 2021-04-29
Rated 1 out of 5 by from On the phone for nearly 1.5 hours... The HSA carry-over from 2019 tied up the process. More like TURTLE TAX, amiright?
Date published: 2021-04-29
Rated 5 out of 5 by from Super Easy Was a little confusing at first but the help tabs really helped out!!!!
Date published: 2021-04-29
Rated 3 out of 5 by from TurboTax e-file does not work Married, filing jointly using standalone CD version TurboTax Not required to pay any taxes due to limited income (AGI) Qualified for refund (as a credit) due to IRS not sending December 2019 stimulus check ($600.00) Submitted e-file but it was rejected by IRS (IND-031-04) "primary taxpayer's AGI from last year does not match IRS records." 2019 returns submitted using TurboTax - paper filed on time. TurboTax verified correct AGI, so the return was clean. Probable cause for error on 2020 submittal due to IRS backlog in processing all paper files for 2019 ? Went ahead and resubmitted 2020 return as e-file, on 04/29/2021 to see if it would be accepted not in error. If I get second error notification for AGI not matching, will resubmit it in paper format, registered mail, and hope for the best. All of this SNAFU could've been avoided if there was adequate quality control on the complete electronic filing process.
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2123
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from disappointed The updates didn't download. I tried to connect with Turbo tax both online and on phone. online when I gave it a thumbs down the reply I got was "awesome". Really? On phone the robot never gave me the options I needed. The info that was emailed to me was useless. I'm extremely disappointed.
Date published: 2021-04-29
Rated 5 out of 5 by from Excellent Tax Software Not only does this work well for my personal taxes it's great for business owners too.
Date published: 2021-04-29
Rated 5 out of 5 by from never disappoints! been using turbo tax for years. my go too for filing taxes, so easy, hassle free and lil to no time your finished.
Date published: 2021-04-29
Rated 5 out of 5 by from Very friendly and patient I am very ignorant when it comes to computers and/or iPads. She was very helpful and again patient.
Date published: 2021-04-29
Rated 3 out of 5 by from NOT AS GOOD AS I RECALL MY 2019 TAX FORMS WERE NO WHERE TO BE FOUND.123456
Date published: 2021-04-29
Rated 5 out of 5 by from Easy and fast Basic w-2. Easy software to use, easy questions to answer.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax is great Easy interface to get through your taxes quickly. The accountant support staff helped me with back taxes and some scary IRS letters in plain English and walked me through some of the more difficult processes. They are great.
Date published: 2021-04-29
Rated 1 out of 5 by from On the phone for nearly 1.5 hours... The HSA carry-over from 2019 tied up the process. More like TURTLE TAX, amiright?
Date published: 2021-04-29
Rated 5 out of 5 by from Super Easy Was a little confusing at first but the help tabs really helped out!!!!
Date published: 2021-04-29
Rated 3 out of 5 by from TurboTax e-file does not work Married, filing jointly using standalone CD version TurboTax Not required to pay any taxes due to limited income (AGI) Qualified for refund (as a credit) due to IRS not sending December 2019 stimulus check ($600.00) Submitted e-file but it was rejected by IRS (IND-031-04) "primary taxpayer's AGI from last year does not match IRS records." 2019 returns submitted using TurboTax - paper filed on time. TurboTax verified correct AGI, so the return was clean. Probable cause for error on 2020 submittal due to IRS backlog in processing all paper files for 2019 ? Went ahead and resubmitted 2020 return as e-file, on 04/29/2021 to see if it would be accepted not in error. If I get second error notification for AGI not matching, will resubmit it in paper format, registered mail, and hope for the best. All of this SNAFU could've been avoided if there was adequate quality control on the complete electronic filing process.
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2123