TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy to use It was an easy to follow, step by step process. I was able to input information and follow all directions without complication. What I didn't understand was explained to me.
Date published: 2021-03-01
Rated 5 out of 5 by from a great help for an older person! I am sure Turbo Tax saves me money over any other tax prep. With your help I can usually figure out what is needed to complete forms. thank you!
Date published: 2021-03-01
Rated 5 out of 5 by from Very good easy to follow instructions Excellent to use this program, I used to come back every year.
Date published: 2021-03-01
Rated 3 out of 5 by from A little harder this year Overall the system works well. I think I just had too many weird situations this year, being unemployed and all. The biggest problem I had was the lack of clarity around where I should be entering my mortgage interest and property taxes when renting our a room in my house. I was told to put it in the Schedule E section but the Deductions and Credit Section kept asking for this information. I don't remember having this problem last year.
Date published: 2021-03-01
Rated 1 out of 5 by from I couldn't efile I couldn't figure why I can't efile for the entire time, I hope turbo tax can give a better and more specific reason why it is the case, especially I was already charged for the money. All the way until the last step, I was told that I can't e-file. I wish turbo tax can verify if e-file is available before charging the client.
Date published: 2021-03-01
Rated 5 out of 5 by from Super easy and explained well I really like how TurboTax is super simple and not hard, because everyone isn't a Tax Geek. Turbo Tax makes it really easy and quick to get taxes done.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great! Website is super intuitive and has a great search feature. Was able to find the answers to all my questions.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax makes filing easy Turbotax makes filing taxes a piece of cake. It walks you through every tax-related situation you find may find yourself in and makes it simple and quick to find answers to any questions along the way. I've been using turbotax since the early 2000's and love it.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax really WORKS! This is my first or second time but your agents are so nice and helpful. You ALL are SO AMAZING!
Date published: 2021-03-01
Rated 3 out of 5 by from Not a 5 star rating for me I almost never found the sign-out and save button. It was buried at the bottom of the column on the left. It seemed to me that the Deluxe product was not as intuitive and user-friendly as it seemed to be in past years. I have been using TurboTax for almost ten years. On the other hand, I am now 80 yo and maybe this was my problem. I wonder if you have any product testers who are 80 or more to see if the product is senior friendly.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 2072
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy to use It was an easy to follow, step by step process. I was able to input information and follow all directions without complication. What I didn't understand was explained to me.
Date published: 2021-03-01
Rated 5 out of 5 by from a great help for an older person! I am sure Turbo Tax saves me money over any other tax prep. With your help I can usually figure out what is needed to complete forms. thank you!
Date published: 2021-03-01
Rated 5 out of 5 by from Very good easy to follow instructions Excellent to use this program, I used to come back every year.
Date published: 2021-03-01
Rated 3 out of 5 by from A little harder this year Overall the system works well. I think I just had too many weird situations this year, being unemployed and all. The biggest problem I had was the lack of clarity around where I should be entering my mortgage interest and property taxes when renting our a room in my house. I was told to put it in the Schedule E section but the Deductions and Credit Section kept asking for this information. I don't remember having this problem last year.
Date published: 2021-03-01
Rated 1 out of 5 by from I couldn't efile I couldn't figure why I can't efile for the entire time, I hope turbo tax can give a better and more specific reason why it is the case, especially I was already charged for the money. All the way until the last step, I was told that I can't e-file. I wish turbo tax can verify if e-file is available before charging the client.
Date published: 2021-03-01
Rated 5 out of 5 by from Super easy and explained well I really like how TurboTax is super simple and not hard, because everyone isn't a Tax Geek. Turbo Tax makes it really easy and quick to get taxes done.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great! Website is super intuitive and has a great search feature. Was able to find the answers to all my questions.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax makes filing easy Turbotax makes filing taxes a piece of cake. It walks you through every tax-related situation you find may find yourself in and makes it simple and quick to find answers to any questions along the way. I've been using turbotax since the early 2000's and love it.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax really WORKS! This is my first or second time but your agents are so nice and helpful. You ALL are SO AMAZING!
Date published: 2021-03-01
Rated 3 out of 5 by from Not a 5 star rating for me I almost never found the sign-out and save button. It was buried at the bottom of the column on the left. It seemed to me that the Deluxe product was not as intuitive and user-friendly as it seemed to be in past years. I have been using TurboTax for almost ten years. On the other hand, I am now 80 yo and maybe this was my problem. I wonder if you have any product testers who are 80 or more to see if the product is senior friendly.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 2072