TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Easy! Turbo Tax is helpful and easy to use. It makes a painful process much less painful.
Date published: 2021-05-11
Rated 1 out of 5 by from Turbo Tax keeps charging more and more I had purchased Turbo Tax Deluxe which includes a State return. I need to file in 2 states so I needed to purchase an additional state download for $45. That was more than I paid for Turbo Tax Deluxe but fair enough. Then when I go to e-file, Turbo Tax wants to charge another $25 for the extra state to e-file. I can no longer recommend Turbo Tax, I think fees and the continual additional fees have become excessive.
Date published: 2021-05-11
Rated 5 out of 5 by from Love Turbo Tax I have been using Turbo Tax for over 10 years and still to this day I love it. I am able to navigate through the program with ease and love the fact that I can look up information to understand areas that I don't understand. Although I have never had to get live help, I love the fact its there if I need it.
Date published: 2021-05-11
Rated 5 out of 5 by from ITs a good service Easy to operate and customer support is excellent. all my questions were addressed. Thanks
Date published: 2021-05-11
Rated 4 out of 5 by from 2020 Turbo Tax Review Been using TT for many years and as difficult as the tax process can be, using TT makes it simpler and effective.
Date published: 2021-05-11
Rated 4 out of 5 by from Weird changes, not your best. It was harder to follow. Didn't understand the Bailey Settlement change. Don't like the difficulty with printing the return. I am still struggling with printing. Had to download a new version of Adobe, then tried to sell me more complex version. Still having trouble with printing...too many choices. Why fix it if it isn't broken?
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax was extremely helpful. The Turbo Product was helpful in being able to do my taxes much easier. The live agent really was of great assistance and helped me to focus on the task at hand.
Date published: 2021-05-11
Rated 4 out of 5 by from Turbo Tax Is the Painless Solution! I love this product. That being said, I'd like to have a dual presentation of the input when you are filing Married Filing Jointly. Its very nice to see the comparison to prior year but I think this would also be helpful. It allows you to determine where the shortfall in withholding is occuring.
Date published: 2021-05-11
Rated 5 out of 5 by from Was Easy The service was excellent. It was easy and rather quick. Very complete
Date published: 2021-05-11
Rated 5 out of 5 by from Reliable as ever Have been using Turbo Tax for many years and have always found it to be easy, quick, understandable, convenient and accurate. See you next year.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1650
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Easy! Turbo Tax is helpful and easy to use. It makes a painful process much less painful.
Date published: 2021-05-11
Rated 1 out of 5 by from Turbo Tax keeps charging more and more I had purchased Turbo Tax Deluxe which includes a State return. I need to file in 2 states so I needed to purchase an additional state download for $45. That was more than I paid for Turbo Tax Deluxe but fair enough. Then when I go to e-file, Turbo Tax wants to charge another $25 for the extra state to e-file. I can no longer recommend Turbo Tax, I think fees and the continual additional fees have become excessive.
Date published: 2021-05-11
Rated 5 out of 5 by from Love Turbo Tax I have been using Turbo Tax for over 10 years and still to this day I love it. I am able to navigate through the program with ease and love the fact that I can look up information to understand areas that I don't understand. Although I have never had to get live help, I love the fact its there if I need it.
Date published: 2021-05-11
Rated 5 out of 5 by from ITs a good service Easy to operate and customer support is excellent. all my questions were addressed. Thanks
Date published: 2021-05-11
Rated 4 out of 5 by from 2020 Turbo Tax Review Been using TT for many years and as difficult as the tax process can be, using TT makes it simpler and effective.
Date published: 2021-05-11
Rated 4 out of 5 by from Weird changes, not your best. It was harder to follow. Didn't understand the Bailey Settlement change. Don't like the difficulty with printing the return. I am still struggling with printing. Had to download a new version of Adobe, then tried to sell me more complex version. Still having trouble with printing...too many choices. Why fix it if it isn't broken?
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax was extremely helpful. The Turbo Product was helpful in being able to do my taxes much easier. The live agent really was of great assistance and helped me to focus on the task at hand.
Date published: 2021-05-11
Rated 4 out of 5 by from Turbo Tax Is the Painless Solution! I love this product. That being said, I'd like to have a dual presentation of the input when you are filing Married Filing Jointly. Its very nice to see the comparison to prior year but I think this would also be helpful. It allows you to determine where the shortfall in withholding is occuring.
Date published: 2021-05-11
Rated 5 out of 5 by from Was Easy The service was excellent. It was easy and rather quick. Very complete
Date published: 2021-05-11
Rated 5 out of 5 by from Reliable as ever Have been using Turbo Tax for many years and have always found it to be easy, quick, understandable, convenient and accurate. See you next year.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1650