TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Super easy It's very easy to use, nice features for importing details from prior year and with drag and drop to add in your W-2 and other tax documents. This pre-populates the fields and you just review to confirm them. I did have one question I couldn't resolve by searching in the self-help so I did the live chat. I had a short wait of a couple minutes (day before filing deadline) and he answered it pretty quickly.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is helpful - explanations are useful Turbo Tax did not pull in all the data from my financial (TD Ameritrade) institutions Codes no picked up Rental property depreciation calculation forces use of 27.5 Prior to Turbo used 30 year. System should also manual entry
Date published: 2021-05-16
Rated 5 out of 5 by from Easy Experience Was very easy to get my taxes done. Will always use Turbo Tax.
Date published: 2021-05-16
Rated 1 out of 5 by from Was shown it was free but ended up paying $100 ??? If it was supposed to be free it shouldnt have cost me $100.00. For a simple return
Date published: 2021-05-16
Rated 5 out of 5 by from Great help Walked me thru step by step. Great help. Wonderful
Date published: 2021-05-16
Rated 3 out of 5 by from TurboTax Confusing! I felt it repeated aIot. I had to do a Upgrade version and pay extra and not sure the reasoning but was at deadline to finish so I agreed. My taxes are pretty simple and basic I thought the service was free. So kinda upset over it all
Date published: 2021-05-16
Rated 2 out of 5 by from Desktop App is Buggy In app search is terrible, poor support for multiple monitors, sluggish interface.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax review I have used TurboTax for years and love the format and user friendly features. Navigation is easy also and the audit risk bar at the end is especially useful for feedback on the content of the return. I will keep using it as I am generally brand loyal unless some event happens to make me think otherwise.
Date published: 2021-05-16
Rated 5 out of 5 by from Super Easy It makes filing simple. It directs you through the whole process with ease!
Date published: 2021-05-16
Rated 4 out of 5 by from turbo tax is great for federal and tax preparation turbo tax is fantastic for federal tax preparation and 'electronic "FREE" filing'! turbo tax is good for state tax preparation but should also include "FREE" electronic filing as well in the future; please... I use turbo tax every year! thanks...
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1027
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super easy It's very easy to use, nice features for importing details from prior year and with drag and drop to add in your W-2 and other tax documents. This pre-populates the fields and you just review to confirm them. I did have one question I couldn't resolve by searching in the self-help so I did the live chat. I had a short wait of a couple minutes (day before filing deadline) and he answered it pretty quickly.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is helpful - explanations are useful Turbo Tax did not pull in all the data from my financial (TD Ameritrade) institutions Codes no picked up Rental property depreciation calculation forces use of 27.5 Prior to Turbo used 30 year. System should also manual entry
Date published: 2021-05-16
Rated 5 out of 5 by from Easy Experience Was very easy to get my taxes done. Will always use Turbo Tax.
Date published: 2021-05-16
Rated 1 out of 5 by from Was shown it was free but ended up paying $100 ??? If it was supposed to be free it shouldnt have cost me $100.00. For a simple return
Date published: 2021-05-16
Rated 5 out of 5 by from Great help Walked me thru step by step. Great help. Wonderful
Date published: 2021-05-16
Rated 3 out of 5 by from TurboTax Confusing! I felt it repeated aIot. I had to do a Upgrade version and pay extra and not sure the reasoning but was at deadline to finish so I agreed. My taxes are pretty simple and basic I thought the service was free. So kinda upset over it all
Date published: 2021-05-16
Rated 2 out of 5 by from Desktop App is Buggy In app search is terrible, poor support for multiple monitors, sluggish interface.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax review I have used TurboTax for years and love the format and user friendly features. Navigation is easy also and the audit risk bar at the end is especially useful for feedback on the content of the return. I will keep using it as I am generally brand loyal unless some event happens to make me think otherwise.
Date published: 2021-05-16
Rated 5 out of 5 by from Super Easy It makes filing simple. It directs you through the whole process with ease!
Date published: 2021-05-16
Rated 4 out of 5 by from turbo tax is great for federal and tax preparation turbo tax is fantastic for federal tax preparation and 'electronic "FREE" filing'! turbo tax is good for state tax preparation but should also include "FREE" electronic filing as well in the future; please... I use turbo tax every year! thanks...
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1027