TURBOTAX CUSTOMER REVIEWS

TurboTax Business
CD/Download Reviews

Read unbiased reviews from real TurboTax Business CD/Download customers. Maximize
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from turbo saves time turbo saves time but needed help during the filing process. it kept looping in the tax review session, due to not needing a form that was included. The support person helped me figure it out very quickly.
Date published: 2023-02-26
Rated 2 out of 5 by from Ok product, Terrible Support I ran into a few problems, but by far the overarching issue is SUPPORT. I was unable to e-file, the SW just showed error message that said to update SW (which I did) and then to go online for support. At first, I could not find how to actually ask anything on the website so I called...and got into an endless loop in which the only recourse was to pay $29 to speaks to a rep (apparently it thinks I have a free version). After quite a bit of searching on the community site, I found out that others have encountered this problem (search should be better so as not to waste so much time before getting to this point). It turns out you can efile the federal separate from state, and that allowed me to at least get the federal filed successfully. For the state, a date was given in hich it would be available (2/24)- that date came and went and now a new date 3/3 is given. The deadline to file NY business is 3/15 so this is cutting it close- I suspect I will have to mail it in. My main concern is that you don't have a good way of letting us know what the issue resolution is! It took me hours... TT-you've got to do a better job!
Date published: 2023-02-26
Rated 3 out of 5 by from Not intuitive, but certainly usable! The platform itself is not nearly as intuitive and simple as the online personal tax filing version. That said, it's clearly laid out with step by step instructions, and if you are willing to venture into filing your own taxes for your small business, this product works!
Date published: 2023-02-26
Rated 1 out of 5 by from Scrap & rebuild this software Tons of errors and workarounds within TurboTax. Unfortunately, retail filers have no other viable option if you have a S corporation.
Date published: 2023-02-26
Rated 1 out of 5 by from Need a MacOS Version User interface is antiquated and hasn't changed for 2 decades at least. Just horrible, not full screen, font is bad, and only runs on Windows. Part if the poor user experience is due to Windows. Nevertheless, this software is old, buggy, and I dread using it every year, let alone paying for it. ugh....
Date published: 2023-02-26
Rated 1 out of 5 by from High Cost Little value Intuit web page made it hard to purchase. State filing cost more. help pages were not useful..
Date published: 2023-02-26
Rated 5 out of 5 by from Pretty good product for self-filers It was easier to file second year in a row, since some of my data was loaded and I also had comparison entries. One thing that wasn't good the state product, which I had purchased together with federal and the program was trying to sell it to me again anyways, I would have thought they could just search for it automatically or have a hyperlink in the email that would link it instead of me having to locate download codes. Other than that pleased to use it.
Date published: 2023-02-26
Rated 3 out of 5 by from Business Turbo Needs to Imprive There are several awkward things about using TurboTax Business for a 1041. Mostly you can't import stock sales. Also, it always runs the review with no errors before reporting one when I try to print. Same "missing" justification for my income distribution deduction on my 1116 every year.
Date published: 2023-02-26
Rated 3 out of 5 by from Program Hangs up I had errors in my taxes but system did not tell me exactly what caused the error or what was the error. On line person could not help me
Date published: 2023-02-26
Rated 4 out of 5 by from OKAY - COULD BE BETTER - TAXES are still a pain! Automation of inputting files only works for some institutions. I ended up manually entering most of mine. Unclear on how to file a partnership return and put on my own return.
Date published: 2023-02-26
TurboTax® Business CD or Download Reviews - Page 98
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo saves time turbo saves time but needed help during the filing process. it kept looping in the tax review session, due to not needing a form that was included. The support person helped me figure it out very quickly.
Date published: 2023-02-26
Rated 2 out of 5 by from Ok product, Terrible Support I ran into a few problems, but by far the overarching issue is SUPPORT. I was unable to e-file, the SW just showed error message that said to update SW (which I did) and then to go online for support. At first, I could not find how to actually ask anything on the website so I called...and got into an endless loop in which the only recourse was to pay $29 to speaks to a rep (apparently it thinks I have a free version). After quite a bit of searching on the community site, I found out that others have encountered this problem (search should be better so as not to waste so much time before getting to this point). It turns out you can efile the federal separate from state, and that allowed me to at least get the federal filed successfully. For the state, a date was given in hich it would be available (2/24)- that date came and went and now a new date 3/3 is given. The deadline to file NY business is 3/15 so this is cutting it close- I suspect I will have to mail it in. My main concern is that you don't have a good way of letting us know what the issue resolution is! It took me hours... TT-you've got to do a better job!
Date published: 2023-02-26
Rated 3 out of 5 by from Not intuitive, but certainly usable! The platform itself is not nearly as intuitive and simple as the online personal tax filing version. That said, it's clearly laid out with step by step instructions, and if you are willing to venture into filing your own taxes for your small business, this product works!
Date published: 2023-02-26
Rated 1 out of 5 by from Scrap & rebuild this software Tons of errors and workarounds within TurboTax. Unfortunately, retail filers have no other viable option if you have a S corporation.
Date published: 2023-02-26
Rated 1 out of 5 by from Need a MacOS Version User interface is antiquated and hasn't changed for 2 decades at least. Just horrible, not full screen, font is bad, and only runs on Windows. Part if the poor user experience is due to Windows. Nevertheless, this software is old, buggy, and I dread using it every year, let alone paying for it. ugh....
Date published: 2023-02-26
Rated 1 out of 5 by from High Cost Little value Intuit web page made it hard to purchase. State filing cost more. help pages were not useful..
Date published: 2023-02-26
Rated 5 out of 5 by from Pretty good product for self-filers It was easier to file second year in a row, since some of my data was loaded and I also had comparison entries. One thing that wasn't good the state product, which I had purchased together with federal and the program was trying to sell it to me again anyways, I would have thought they could just search for it automatically or have a hyperlink in the email that would link it instead of me having to locate download codes. Other than that pleased to use it.
Date published: 2023-02-26
Rated 3 out of 5 by from Business Turbo Needs to Imprive There are several awkward things about using TurboTax Business for a 1041. Mostly you can't import stock sales. Also, it always runs the review with no errors before reporting one when I try to print. Same "missing" justification for my income distribution deduction on my 1116 every year.
Date published: 2023-02-26
Rated 3 out of 5 by from Program Hangs up I had errors in my taxes but system did not tell me exactly what caused the error or what was the error. On line person could not help me
Date published: 2023-02-26
Rated 4 out of 5 by from OKAY - COULD BE BETTER - TAXES are still a pain! Automation of inputting files only works for some institutions. I ended up manually entering most of mine. Unclear on how to file a partnership return and put on my own return.
Date published: 2023-02-26
TurboTax® Business CD or Download Reviews - Page 98