TURBOTAX CUSTOMER REVIEWS

TurboTax Business
CD/Download Reviews

Read unbiased reviews from real TurboTax Business CD/Download customers. Maximize
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from This will be the last year I use TurboTax Business The whole program is frustrating. I've used it for a few years now, since I always use Turbo Tax for my individual taxes. There's a marked differenve between the two experiences though. Whereas the software for individual taxes walks you through everything step by step, the business software leaves you hanging, often just referring you to the form. It's especially bad for state returns. I had to muddle through it since I prepaid for e-filing, but I'm going to try a different provider next year.
Date published: 2023-02-27
Rated 4 out of 5 by from Better this year - still a few bugs The following bugs encountered this year - all were resolvable: 1) Quickbooks transfer picked up a stray code 179 depreciation amount from 10 years ago. 2) Balance sheet did not properly fill out past depreciation amounts for assets, so balance sheet was out-of-whack - had to manually fix. 3) VA 502A was included automatically and caused unresolvable errors - confusing until I realized had to physically delete this form.
Date published: 2023-02-27
Rated 4 out of 5 by from State program not very helpful The New York State return review kept coming up indecipherable required changes. Turbotax needs to spend more time on state returns. I paid $80 for the state return but service was inadequate
Date published: 2023-02-27
Rated 2 out of 5 by from Please enable TurboTax Business for Idaho LLC I have purchased TT Business the last 3 years for Business/LLC taxes. Please enable Idaho state LLC/partnership forms in turbotax.
Date published: 2023-02-26
Rated 4 out of 5 by from Turbo Tax is great if you understand Taxes I have been using Turbo tax since 1992. It is a great product, but there are areas that could use some more information.
Date published: 2023-02-26
Rated 3 out of 5 by from Works But Very Confusing Many of the questions are ambiguous and require research to answer. Others are confusing. The information about Allocation of Capital Gains says it's to allocated short term gains, yet when you click on it, it's long term gains. This is but one example. No NC return- ridiculous!
Date published: 2023-02-26
Rated 4 out of 5 by from turbo saves time turbo saves time but needed help during the filing process. it kept looping in the tax review session, due to not needing a form that was included. The support person helped me figure it out very quickly.
Date published: 2023-02-26
Rated 2 out of 5 by from Ok product, Terrible Support I ran into a few problems, but by far the overarching issue is SUPPORT. I was unable to e-file, the SW just showed error message that said to update SW (which I did) and then to go online for support. At first, I could not find how to actually ask anything on the website so I called...and got into an endless loop in which the only recourse was to pay $29 to speaks to a rep (apparently it thinks I have a free version). After quite a bit of searching on the community site, I found out that others have encountered this problem (search should be better so as not to waste so much time before getting to this point). It turns out you can efile the federal separate from state, and that allowed me to at least get the federal filed successfully. For the state, a date was given in hich it would be available (2/24)- that date came and went and now a new date 3/3 is given. The deadline to file NY business is 3/15 so this is cutting it close- I suspect I will have to mail it in. My main concern is that you don't have a good way of letting us know what the issue resolution is! It took me hours... TT-you've got to do a better job!
Date published: 2023-02-26
Rated 3 out of 5 by from Not intuitive, but certainly usable! The platform itself is not nearly as intuitive and simple as the online personal tax filing version. That said, it's clearly laid out with step by step instructions, and if you are willing to venture into filing your own taxes for your small business, this product works!
Date published: 2023-02-26
Rated 1 out of 5 by from Scrap & rebuild this software Tons of errors and workarounds within TurboTax. Unfortunately, retail filers have no other viable option if you have a S corporation.
Date published: 2023-02-26
TurboTax® Business CD or Download Reviews - Page 93
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from This will be the last year I use TurboTax Business The whole program is frustrating. I've used it for a few years now, since I always use Turbo Tax for my individual taxes. There's a marked differenve between the two experiences though. Whereas the software for individual taxes walks you through everything step by step, the business software leaves you hanging, often just referring you to the form. It's especially bad for state returns. I had to muddle through it since I prepaid for e-filing, but I'm going to try a different provider next year.
Date published: 2023-02-27
Rated 4 out of 5 by from Better this year - still a few bugs The following bugs encountered this year - all were resolvable: 1) Quickbooks transfer picked up a stray code 179 depreciation amount from 10 years ago. 2) Balance sheet did not properly fill out past depreciation amounts for assets, so balance sheet was out-of-whack - had to manually fix. 3) VA 502A was included automatically and caused unresolvable errors - confusing until I realized had to physically delete this form.
Date published: 2023-02-27
Rated 4 out of 5 by from State program not very helpful The New York State return review kept coming up indecipherable required changes. Turbotax needs to spend more time on state returns. I paid $80 for the state return but service was inadequate
Date published: 2023-02-27
Rated 2 out of 5 by from Please enable TurboTax Business for Idaho LLC I have purchased TT Business the last 3 years for Business/LLC taxes. Please enable Idaho state LLC/partnership forms in turbotax.
Date published: 2023-02-26
Rated 4 out of 5 by from Turbo Tax is great if you understand Taxes I have been using Turbo tax since 1992. It is a great product, but there are areas that could use some more information.
Date published: 2023-02-26
Rated 3 out of 5 by from Works But Very Confusing Many of the questions are ambiguous and require research to answer. Others are confusing. The information about Allocation of Capital Gains says it's to allocated short term gains, yet when you click on it, it's long term gains. This is but one example. No NC return- ridiculous!
Date published: 2023-02-26
Rated 4 out of 5 by from turbo saves time turbo saves time but needed help during the filing process. it kept looping in the tax review session, due to not needing a form that was included. The support person helped me figure it out very quickly.
Date published: 2023-02-26
Rated 2 out of 5 by from Ok product, Terrible Support I ran into a few problems, but by far the overarching issue is SUPPORT. I was unable to e-file, the SW just showed error message that said to update SW (which I did) and then to go online for support. At first, I could not find how to actually ask anything on the website so I called...and got into an endless loop in which the only recourse was to pay $29 to speaks to a rep (apparently it thinks I have a free version). After quite a bit of searching on the community site, I found out that others have encountered this problem (search should be better so as not to waste so much time before getting to this point). It turns out you can efile the federal separate from state, and that allowed me to at least get the federal filed successfully. For the state, a date was given in hich it would be available (2/24)- that date came and went and now a new date 3/3 is given. The deadline to file NY business is 3/15 so this is cutting it close- I suspect I will have to mail it in. My main concern is that you don't have a good way of letting us know what the issue resolution is! It took me hours... TT-you've got to do a better job!
Date published: 2023-02-26
Rated 3 out of 5 by from Not intuitive, but certainly usable! The platform itself is not nearly as intuitive and simple as the online personal tax filing version. That said, it's clearly laid out with step by step instructions, and if you are willing to venture into filing your own taxes for your small business, this product works!
Date published: 2023-02-26
Rated 1 out of 5 by from Scrap & rebuild this software Tons of errors and workarounds within TurboTax. Unfortunately, retail filers have no other viable option if you have a S corporation.
Date published: 2023-02-26
TurboTax® Business CD or Download Reviews - Page 93