TURBOTAX CUSTOMER REVIEWS

TurboTax Business
CD/Download Reviews

Read unbiased reviews from real TurboTax Business CD/Download customers. Maximize
industry-specific tax deductions and prepare tax returns for multiple businesses.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from An expensive nightmare Overall very disappointed. I paid for both turbo tax business and quick books for an entire year and still had a very difficult time. It was impossible to get help transferring my quickbooks online info to a format that could be used by turbo tax desktop. I spent hours on the phone with customer service representatives, of 8 representatives I talked to only 2 could actually answer my questions or help at all. When I asked for a manager to contact me I was told it would take an hour and it took 3 days. I am discouraged, my taxes are filed but at what cost?
Date published: 2023-03-04
Rated 4 out of 5 by from Turbotax was very helpful! Turbo Tax was quite easy to use, and had explanations for potentially confusing entries and subjects. It walked me through all errors I had made initially until they were correct. Efiling and paying my taxes online was easy to do. I'm happy to continue to use this product in years to come.
Date published: 2023-03-03
Rated 5 out of 5 by from Tax Returns for Dummies I filed an S Corp return using a Turbo Tax program I downloaded to my desktop. Completing the return was easier than I had even hoped. I did call and speak to Turbo Tax representatives to make sure I was providing the right information. Without exception, the Turbo Tax representatives were knowledgeable and friendly. It was a pleasure working with them.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax Business is Awesome Everything went smooth importing last year's data and filling out this year. I got stuck again on the disregarded entity section but managed to clear the problem and efile. IRC 162 stuff could use some better clarity in the program.
Date published: 2023-03-03
Rated 5 out of 5 by from Great Product It is so easy to use and gives you step by step instructions. Less expensive than going to a CPA
Date published: 2023-03-03
Rated 5 out of 5 by from Smokin!! Done in less than an hour. S-Corp taxes. Sweet not wasting time.
Date published: 2023-03-03
Rated 4 out of 5 by from Great for return preparation This works great for return preparation, but you cannot e-file Form 7004 to extend your business return using this product. You must print out the extension and mail which is quite a hassle.
Date published: 2023-03-03
Rated 2 out of 5 by from Poor phone rep assistance. Had to call Turbo Tax because there was a glitch on the Business program. Horrible experience with the rep. Sad her name was Diamond. Very poorly motivated and had terrible personality.
Date published: 2023-03-03
Rated 2 out of 5 by from Turbo tax needs better quality control Spent over 1.5 hours with customer support trying to make program work, unacceptable waste of time
Date published: 2023-03-03
Rated 4 out of 5 by from turbo tax federal satisfactory Processing of Federal tax return work great, HOWEVER, the Colorado state tax return was not available and delayed twice before it could be processed. The form is straight forward, yet its delay caused later than desired filing.
Date published: 2023-03-03
TurboTax® Business CD or Download Reviews - Page 77
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from An expensive nightmare Overall very disappointed. I paid for both turbo tax business and quick books for an entire year and still had a very difficult time. It was impossible to get help transferring my quickbooks online info to a format that could be used by turbo tax desktop. I spent hours on the phone with customer service representatives, of 8 representatives I talked to only 2 could actually answer my questions or help at all. When I asked for a manager to contact me I was told it would take an hour and it took 3 days. I am discouraged, my taxes are filed but at what cost?
Date published: 2023-03-04
Rated 4 out of 5 by from Turbotax was very helpful! Turbo Tax was quite easy to use, and had explanations for potentially confusing entries and subjects. It walked me through all errors I had made initially until they were correct. Efiling and paying my taxes online was easy to do. I'm happy to continue to use this product in years to come.
Date published: 2023-03-03
Rated 5 out of 5 by from Tax Returns for Dummies I filed an S Corp return using a Turbo Tax program I downloaded to my desktop. Completing the return was easier than I had even hoped. I did call and speak to Turbo Tax representatives to make sure I was providing the right information. Without exception, the Turbo Tax representatives were knowledgeable and friendly. It was a pleasure working with them.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax Business is Awesome Everything went smooth importing last year's data and filling out this year. I got stuck again on the disregarded entity section but managed to clear the problem and efile. IRC 162 stuff could use some better clarity in the program.
Date published: 2023-03-03
Rated 5 out of 5 by from Great Product It is so easy to use and gives you step by step instructions. Less expensive than going to a CPA
Date published: 2023-03-03
Rated 5 out of 5 by from Smokin!! Done in less than an hour. S-Corp taxes. Sweet not wasting time.
Date published: 2023-03-03
Rated 4 out of 5 by from Great for return preparation This works great for return preparation, but you cannot e-file Form 7004 to extend your business return using this product. You must print out the extension and mail which is quite a hassle.
Date published: 2023-03-03
Rated 2 out of 5 by from Poor phone rep assistance. Had to call Turbo Tax because there was a glitch on the Business program. Horrible experience with the rep. Sad her name was Diamond. Very poorly motivated and had terrible personality.
Date published: 2023-03-03
Rated 2 out of 5 by from Turbo tax needs better quality control Spent over 1.5 hours with customer support trying to make program work, unacceptable waste of time
Date published: 2023-03-03
Rated 4 out of 5 by from turbo tax federal satisfactory Processing of Federal tax return work great, HOWEVER, the Colorado state tax return was not available and delayed twice before it could be processed. The form is straight forward, yet its delay caused later than desired filing.
Date published: 2023-03-03
TurboTax® Business CD or Download Reviews - Page 77