TURBOTAX CUSTOMER REVIEWS

TurboTax Business
CD/Download Reviews

Read unbiased reviews from real TurboTax Business CD/Download customers. Maximize
industry-specific tax deductions and prepare tax returns for multiple businesses.

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Rated 3 out of 5 by from Virginia State buggy at review Federal was fine, no problems. Virginia return at review had me stuck in a loop where there was nothing to correct but it continually redirected me to the same form. After multiple tries it allowed me to e-file the return. This was very stressful.
Date published: 2023-03-10
Rated 2 out of 5 by from Turbo Tax DOES NOT DOWNLOAD STATE I completed the Federal Tax, that worked fine. When I went to Intuit to download the state, i received an error message that the forms were not available, and would be March 3rd. i revisited Turbo Tax on March 8th. I again tried to download the state and again received an error message that the forms were not available until March 10th. So I went to GOOGLE, went to the State Website, downloaded the Forms I needed, filled them out by hand, and mailed them in today. THANKS FOR NOTHING TURBO TAX, INTUIT I DID IT MYSELF!!
Date published: 2023-03-10
Rated 4 out of 5 by from great this is my first time to use the software and believe the software is very user friendly and easy to process.
Date published: 2023-03-10
Rated 4 out of 5 by from Good stuff Program is amazing. Taxes are complicated but TurboTax always simplifies where it can. I know it's hard to get all the states to get there acts together, but having the forms available so late is a hassle.
Date published: 2023-03-10
Rated 1 out of 5 by from VERY BUGGY Used TurboTax Business for rental properties with a partnership change. I've been using TurboTax for years and never have I ever experienced so many bugs and issues and hours upon hours upon hours of trying to work through the issues and on the phone with customer support. They ultimately said they couldn't figure it out and I have to file manually. So incredibly frustrating.
Date published: 2023-03-10
Rated 1 out of 5 by from problems in preparing Massachusetts Partnership Very bad experience this year in preparing and filing Massachusetts partnership. Not much help with experts. Complete waste of over 8 hours of our time
Date published: 2023-03-10
Rated 3 out of 5 by from Software Problem I had to make a lot of overrides as the basic data I put in was not transferred correctly.
Date published: 2023-03-10
Rated 5 out of 5 by from Another great experience As always, TurboTax made filing my LLC tax paperwork easy. The program walked me through each step and form, explained where I needed to enter new or updated information, and completed multiple checks before telling me I was ready to submit. Will definitely use again next year.
Date published: 2023-03-10
Rated 1 out of 5 by from Mishandled State Taxes for eFiling - wasted hours After waiting weeks for the promised state tax forms for business, they arrived 3/9-2023...and I was able to complete my taxes using my Windows desktop. But...they would NOT efile transmit. I spent hours on the phone with your support people; couldn't give me an answer, other than to wait a few days. It finally transmitted this morning, after a new update arrived and I installed it. This tells me your company SCREWED UP. DO NOT allow us to PURCHASE the state software...until you have the mechanics in place to actually efile these taxes. Would have saved me a day's worth of aggravation.
Date published: 2023-03-10
Rated 1 out of 5 by from Frustrating Application Errors For some reason the TurboTax kept on changing the salary for 'Officers with < 2% ownership' to reflect retained earnings. Although I checked and reviewed my return thoroughly, when I printed the K_1s, the app changed the numbers again. I am forced to file an amended return-No thank you TurboTax. Very frustrating. You would expect after so many years in business, TurboTax would get it right and have an error free application. I experienced similar errors last year as well.
Date published: 2023-03-10
TurboTax® Business CD or Download Reviews - Page 67
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Virginia State buggy at review Federal was fine, no problems. Virginia return at review had me stuck in a loop where there was nothing to correct but it continually redirected me to the same form. After multiple tries it allowed me to e-file the return. This was very stressful.
Date published: 2023-03-10
Rated 2 out of 5 by from Turbo Tax DOES NOT DOWNLOAD STATE I completed the Federal Tax, that worked fine. When I went to Intuit to download the state, i received an error message that the forms were not available, and would be March 3rd. i revisited Turbo Tax on March 8th. I again tried to download the state and again received an error message that the forms were not available until March 10th. So I went to GOOGLE, went to the State Website, downloaded the Forms I needed, filled them out by hand, and mailed them in today. THANKS FOR NOTHING TURBO TAX, INTUIT I DID IT MYSELF!!
Date published: 2023-03-10
Rated 4 out of 5 by from great this is my first time to use the software and believe the software is very user friendly and easy to process.
Date published: 2023-03-10
Rated 4 out of 5 by from Good stuff Program is amazing. Taxes are complicated but TurboTax always simplifies where it can. I know it's hard to get all the states to get there acts together, but having the forms available so late is a hassle.
Date published: 2023-03-10
Rated 1 out of 5 by from VERY BUGGY Used TurboTax Business for rental properties with a partnership change. I've been using TurboTax for years and never have I ever experienced so many bugs and issues and hours upon hours upon hours of trying to work through the issues and on the phone with customer support. They ultimately said they couldn't figure it out and I have to file manually. So incredibly frustrating.
Date published: 2023-03-10
Rated 1 out of 5 by from problems in preparing Massachusetts Partnership Very bad experience this year in preparing and filing Massachusetts partnership. Not much help with experts. Complete waste of over 8 hours of our time
Date published: 2023-03-10
Rated 3 out of 5 by from Software Problem I had to make a lot of overrides as the basic data I put in was not transferred correctly.
Date published: 2023-03-10
Rated 5 out of 5 by from Another great experience As always, TurboTax made filing my LLC tax paperwork easy. The program walked me through each step and form, explained where I needed to enter new or updated information, and completed multiple checks before telling me I was ready to submit. Will definitely use again next year.
Date published: 2023-03-10
Rated 1 out of 5 by from Mishandled State Taxes for eFiling - wasted hours After waiting weeks for the promised state tax forms for business, they arrived 3/9-2023...and I was able to complete my taxes using my Windows desktop. But...they would NOT efile transmit. I spent hours on the phone with your support people; couldn't give me an answer, other than to wait a few days. It finally transmitted this morning, after a new update arrived and I installed it. This tells me your company SCREWED UP. DO NOT allow us to PURCHASE the state software...until you have the mechanics in place to actually efile these taxes. Would have saved me a day's worth of aggravation.
Date published: 2023-03-10
Rated 1 out of 5 by from Frustrating Application Errors For some reason the TurboTax kept on changing the salary for 'Officers with < 2% ownership' to reflect retained earnings. Although I checked and reviewed my return thoroughly, when I printed the K_1s, the app changed the numbers again. I am forced to file an amended return-No thank you TurboTax. Very frustrating. You would expect after so many years in business, TurboTax would get it right and have an error free application. I experienced similar errors last year as well.
Date published: 2023-03-10
TurboTax® Business CD or Download Reviews - Page 67