TURBOTAX CUSTOMER REVIEWS

TurboTax Business
CD/Download Reviews

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Rated 2 out of 5 by from Gets the job done, but it's a frustrating slog 1. The process to download my state partnership return didn't work. I got a completely blank, white screen. (Same problem as last year. Many forum posts suggested that I change Windows resolution, and this made the page contents appear. Except the button positions were not aligned with the actual clickable spots on the form. I was able to get it to work by experimenting.) This year, changing screen resolution did not make the page contents appear. Blind clicking around on white screen not successful. Tech support was willing to send me a file to add my state, but it turned out my state would not be ready until March 3 -- just 12 days before the filing was due. I never got the file, so I fired up TurboTax only to be told that my state would now not be ready until March 10, a mere THREE DAYS before the due date! (BTW TT updated itself, and the blank white window problem was solved. Too bad it took Intuit OVER ONE YEAR to fix it. 2. The more complex the tax subject, the less likely TT will have useful help on it. For example, every year in the interview for my state's partnership return, TT asks "Do you have any forms to add?" Can you imagine sitting across a desk from your accountant, and the accountant asks you if you have any forms to add? Of course not; it's the accountant's job to know what forms are needed. Another example: During the interview process there came a question, "Informational returns (W-2, 1099, K-1's etc) filed under the return employer ID number"...choose Yes or No. I have no clue what this is asking. "Return employer ID number?" The partnership has no employees, and what is a "return employer"?; "Filed?" What, exactly? "ID number?" ID for what? "Help" displayed an answer, probably from the Intuit forum, that was as incomprehensible as the TT question.
Date published: 2023-03-12
Rated 5 out of 5 by from 2022 Tax Returns Efiled Great experience. Had a few snags due to my books, but got through it and turbo tax had detailed explanations to walk me through. Initially contacted tax expert for download capabilities for QB online version, very helpful and got me what I needed!
Date published: 2023-03-12
Rated 5 out of 5 by from awesome tax software I use this every year and it is great for my company taxes
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Improved Turbo Tax was easier to use this year. I did not run into any glitches!
Date published: 2023-03-12
Rated 3 out of 5 by from Support weaker than in past No support for business. General support quality varies a lot
Date published: 2023-03-12
Rated 5 out of 5 by from turbo tax walsk you through every step! We had a bad year and Turbo tax help me figure out what to deduct!
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Performed Well! Turbo Tax was very helpful with my business tax return and helped to answer many of my questions along the way. I will continue to use TurboTax annually.
Date published: 2023-03-12
Rated 5 out of 5 by from Review 2022 I have been using QuickBooks + TurboTax for over 20 years, and plan to do so in the future.
Date published: 2023-03-12
Rated 3 out of 5 by from Turbo Tax Business little support I have used Turbo Tax Business for about 5 years. Good Program. The problem with it is little support without CPA Assist. This is worth every penny.
Date published: 2023-03-12
Rated 4 out of 5 by from TurboTax is workable for the non savvy Tax person It was a little frustrating because it was stating I had errors but all my information was correct. I called the support line and they were able to help me.
Date published: 2023-03-12
TurboTax® Business CD or Download Reviews - Page 57
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Gets the job done, but it's a frustrating slog 1. The process to download my state partnership return didn't work. I got a completely blank, white screen. (Same problem as last year. Many forum posts suggested that I change Windows resolution, and this made the page contents appear. Except the button positions were not aligned with the actual clickable spots on the form. I was able to get it to work by experimenting.) This year, changing screen resolution did not make the page contents appear. Blind clicking around on white screen not successful. Tech support was willing to send me a file to add my state, but it turned out my state would not be ready until March 3 -- just 12 days before the filing was due. I never got the file, so I fired up TurboTax only to be told that my state would now not be ready until March 10, a mere THREE DAYS before the due date! (BTW TT updated itself, and the blank white window problem was solved. Too bad it took Intuit OVER ONE YEAR to fix it. 2. The more complex the tax subject, the less likely TT will have useful help on it. For example, every year in the interview for my state's partnership return, TT asks "Do you have any forms to add?" Can you imagine sitting across a desk from your accountant, and the accountant asks you if you have any forms to add? Of course not; it's the accountant's job to know what forms are needed. Another example: During the interview process there came a question, "Informational returns (W-2, 1099, K-1's etc) filed under the return employer ID number"...choose Yes or No. I have no clue what this is asking. "Return employer ID number?" The partnership has no employees, and what is a "return employer"?; "Filed?" What, exactly? "ID number?" ID for what? "Help" displayed an answer, probably from the Intuit forum, that was as incomprehensible as the TT question.
Date published: 2023-03-12
Rated 5 out of 5 by from 2022 Tax Returns Efiled Great experience. Had a few snags due to my books, but got through it and turbo tax had detailed explanations to walk me through. Initially contacted tax expert for download capabilities for QB online version, very helpful and got me what I needed!
Date published: 2023-03-12
Rated 5 out of 5 by from awesome tax software I use this every year and it is great for my company taxes
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Improved Turbo Tax was easier to use this year. I did not run into any glitches!
Date published: 2023-03-12
Rated 3 out of 5 by from Support weaker than in past No support for business. General support quality varies a lot
Date published: 2023-03-12
Rated 5 out of 5 by from turbo tax walsk you through every step! We had a bad year and Turbo tax help me figure out what to deduct!
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Performed Well! Turbo Tax was very helpful with my business tax return and helped to answer many of my questions along the way. I will continue to use TurboTax annually.
Date published: 2023-03-12
Rated 5 out of 5 by from Review 2022 I have been using QuickBooks + TurboTax for over 20 years, and plan to do so in the future.
Date published: 2023-03-12
Rated 3 out of 5 by from Turbo Tax Business little support I have used Turbo Tax Business for about 5 years. Good Program. The problem with it is little support without CPA Assist. This is worth every penny.
Date published: 2023-03-12
Rated 4 out of 5 by from TurboTax is workable for the non savvy Tax person It was a little frustrating because it was stating I had errors but all my information was correct. I called the support line and they were able to help me.
Date published: 2023-03-12
TurboTax® Business CD or Download Reviews - Page 57