TURBOTAX CUSTOMER REVIEWS
TurboTax Business
CD/Download Reviews
Read unbiased reviews from real TurboTax Business CD/Download customers. Maximize
industry-specific tax deductions and prepare tax returns for multiple businesses.
TurboTaxTurboTax Customer Ratings & Reviews
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Life Changes
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Rated 2 out of 5 by
MissElla from
Not as User Friendly as it leads on
Whie complete state taxes I encountered an error on the 502 Form. I spoke with 3 different customer service reps for about two hours with one rep hanging up as soon as we screen shared. That brought me to having to contact customer service all over again. The last representative I reached, whose name is Marie, was very helpful in helping me complete and transmit my taxes. There seems to be an error in the system once you get to the 502 form. Marie was the only rep to assist me with understanding why I ran into that error message within 15 minutes of our call. There is an article that she found where another user had the same issue in January 2023. Marie was able to tell me how to fill the 502 form in order to move forward with my submission. Thank You MARIE!! :) I believe her employee ID# 1516335758
Date published: 2023-03-16
Rated 2 out of 5 by
Onceagain2222 from
Difficult to use, imo
Harder to use than necessary. The e-file electronic mail stamp shouldn't be impossible to find.
Date published: 2023-03-16
Rated 5 out of 5 by
Skip11 from
Turbo Tax has made filing my taxes much easier!
I've been using Turbo Tax for as long as it;s been around! I love how it transfers everything from previous years and makes doing taxes a lot less cumbersome!
Date published: 2023-03-16
Rated 5 out of 5 by
De Jesus Service Inc from
Turbo Tax is excellent!!!!
Turbo Tax give us the guaranty to file from my home
Date published: 2023-03-16
Rated 5 out of 5 by
pm_shah from
Turbotax was good
Need some more help for small businesses to understand different tax laws.
Date published: 2023-03-16
Rated 3 out of 5 by
Chrisb35263872 from
Usually great but frustrating today
Had to wait on the phone for at least 40 minutes on two different calls. The customer service representatives were excellent but the software on getting state return completed was terriible.
Date published: 2023-03-16
Rated 3 out of 5 by
MrPete23 from
TTax for 1065 is pretty reasonable, mostly
I've done this for MANY years. This year the software accidentally turned on form M2 (balance sheet), and also created another spurious form with no data on it, 199A. Sad. BUT, it got the job done.
Date published: 2023-03-16
Rated 4 out of 5 by
The_Ronald_AZ from
TurboTax Business is Very Good
The software is great for all types of company & Estate returns. And it generates to complicated K-1's in the process. The only problems I run into is when the IRS adds some new information requirement, or TurboTax (TT) adds a feature. Not sure what triggered it, but TT had a new Shareholder Basis worksheet for S-Corp's this year. That's positive, so the company and each shareholder would not need to calculate it manually, using data from the K-1 that TT generates anyway. But as with most new features (or requirements) there is an inconsistency with the IRS Guidelines on how to calculate the Tax Basis. I haven't found the answer as to who is right - but the TT Tax Experts are trying to help me find out the correct way to calculate it.
Date published: 2023-03-16
Rated 5 out of 5 by
Fountain Dreams from
very helpful
I appreciate the assistance throughout the process
Date published: 2023-03-16
Rated 5 out of 5 by
Christian W from
Been using for years.
Needed help over the phone for download and installation. Your people did a great job guiding me.
TurboTax® Business CD or Download Reviews - Page 24
Date published: 2023-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
MissElla from
Not as User Friendly as it leads on
Whie complete state taxes I encountered an error on the 502 Form. I spoke with 3 different customer service reps for about two hours with one rep hanging up as soon as we screen shared. That brought me to having to contact customer service all over again. The last representative I reached, whose name is Marie, was very helpful in helping me complete and transmit my taxes. There seems to be an error in the system once you get to the 502 form. Marie was the only rep to assist me with understanding why I ran into that error message within 15 minutes of our call. There is an article that she found where another user had the same issue in January 2023. Marie was able to tell me how to fill the 502 form in order to move forward with my submission. Thank You MARIE!! :) I believe her employee ID# 1516335758
Date published: 2023-03-16
Rated 2 out of 5 by
Onceagain2222 from
Difficult to use, imo
Harder to use than necessary. The e-file electronic mail stamp shouldn't be impossible to find.
Date published: 2023-03-16
Rated 5 out of 5 by
Skip11 from
Turbo Tax has made filing my taxes much easier!
I've been using Turbo Tax for as long as it;s been around! I love how it transfers everything from previous years and makes doing taxes a lot less cumbersome!
Date published: 2023-03-16
Rated 5 out of 5 by
De Jesus Service Inc from
Turbo Tax is excellent!!!!
Turbo Tax give us the guaranty to file from my home
Date published: 2023-03-16
Rated 5 out of 5 by
pm_shah from
Turbotax was good
Need some more help for small businesses to understand different tax laws.
Date published: 2023-03-16
Rated 3 out of 5 by
Chrisb35263872 from
Usually great but frustrating today
Had to wait on the phone for at least 40 minutes on two different calls. The customer service representatives were excellent but the software on getting state return completed was terriible.
Date published: 2023-03-16
Rated 3 out of 5 by
MrPete23 from
TTax for 1065 is pretty reasonable, mostly
I've done this for MANY years. This year the software accidentally turned on form M2 (balance sheet), and also created another spurious form with no data on it, 199A. Sad. BUT, it got the job done.
Date published: 2023-03-16
Rated 4 out of 5 by
The_Ronald_AZ from
TurboTax Business is Very Good
The software is great for all types of company & Estate returns. And it generates to complicated K-1's in the process. The only problems I run into is when the IRS adds some new information requirement, or TurboTax (TT) adds a feature. Not sure what triggered it, but TT had a new Shareholder Basis worksheet for S-Corp's this year. That's positive, so the company and each shareholder would not need to calculate it manually, using data from the K-1 that TT generates anyway. But as with most new features (or requirements) there is an inconsistency with the IRS Guidelines on how to calculate the Tax Basis. I haven't found the answer as to who is right - but the TT Tax Experts are trying to help me find out the correct way to calculate it.
Date published: 2023-03-16
Rated 5 out of 5 by
Fountain Dreams from
very helpful
I appreciate the assistance throughout the process
Date published: 2023-03-16
Rated 5 out of 5 by
Christian W from
Been using for years.
Needed help over the phone for download and installation. Your people did a great job guiding me.
TurboTax® Business CD or Download Reviews - Page 24
Date published: 2023-03-15