TURBOTAX CUSTOMER REVIEWS

TurboTax Home & Business
CD/Download Reviews

Read unbiased reviews from real TurboTax Home & Business CD/Download customers.
Perfect for multiple sources of income, including sales from goods and services.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Really I am using the least expensive option for Turbo Tax. That should be sufficient for me to e-file my return. Apparently it is not. I was rejected by the IRS twice because I did not enter my spouse's IRS PIN she was given in 2022. This was stated by TurboTax and said we could fix it. However, they NEVER took me to the page that required entry of said PIN. Therefore, I have to print and email the return. It is unacceptable that they do not DIRECTLY send you to the place in the return where the missing information is needed, they just take you to a general section which apparently does not have the location of the needed missing information. I have been a long time user of TurboTax, but I guess it is time to move on.
Date published: 2023-03-27
Rated 3 out of 5 by from Too much money! Your service is way too expensive, especially for a student!
Date published: 2023-03-27
Rated 5 out of 5 by from great tool great experience. easy userface great customer service!
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is the best! The great part about TurboTax, aside from the convenience of doing it from home, is the help and assistance from the TurboTax employees. They will walk you through the process, step by step.
Date published: 2023-03-27
Rated 1 out of 5 by from TAKING MONEY FOR NOTHING WILL NOT BE USING THIS PLATFORM NEXT YEAR. WAY TOO EXPENSIVE, YOU HAVE TO PAY TO PAY..... THEY GET THEIR FEES OFF EVERYTHING. ONLY 180 TO FILE! LOL THATS FUNNY. EVERYONE THINKS PEOPLE CAN AFFORD THIS SUB PAR SERVICE. WE NEED TO FEED OUR CHILDREN, NOT YOUR POCKETS. THIS IS WHATS WRONG WITH THE WORLD.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax Easy to use, error checking a big help Downloads a snap, error checking extremely helpful and ability to enter supporting information great.....helps with next year returns
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax is a great tool Very helpful and precise accuracy in state and federal return
Date published: 2023-03-27
Rated 5 out of 5 by from TURBO IS GREAT TURBO IS GREAT, I REALLY LOVE IT AND HOPE THAT EVERYONE IS BLESSED WITH THE OPPORTUNITY TO UTILIZE THE BLESSING OF THE TURBO TAX PROGRAM. BE BLESSED, I YAM THEREFORE I AM
Date published: 2023-03-27
Rated 5 out of 5 by from Turbotax is excellent! I've been using Turbotax for 20+ years. Great product
Date published: 2023-03-27
Rated 4 out of 5 by from Struggled this year I have used Turbo tax for years. Tried H&R block once and came right back to Turbo Tax. every year the process has been fairly easy and only takes a couple of hours to complete. This by far has been the hardest. My 2021 wasn't saved on my computer, that could be operator error, but the system constantly saves, so I am not sure why it is gone. I have had the worst time logging into pay at every step of the way from the initial order to filing and have made 3 calls to customer service for help. The last step was e-filing my state returns. The system would not allow me to log into pay. I had to print my forms to mail this year. The reason I use Turbo tax is so I do not have to mail my forms. I will use TutboTax again next year, because I love the simplicity of it. I hope that all the bugs in the payment portion get resolved.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 163
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Really I am using the least expensive option for Turbo Tax. That should be sufficient for me to e-file my return. Apparently it is not. I was rejected by the IRS twice because I did not enter my spouse's IRS PIN she was given in 2022. This was stated by TurboTax and said we could fix it. However, they NEVER took me to the page that required entry of said PIN. Therefore, I have to print and email the return. It is unacceptable that they do not DIRECTLY send you to the place in the return where the missing information is needed, they just take you to a general section which apparently does not have the location of the needed missing information. I have been a long time user of TurboTax, but I guess it is time to move on.
Date published: 2023-03-27
Rated 3 out of 5 by from Too much money! Your service is way too expensive, especially for a student!
Date published: 2023-03-27
Rated 5 out of 5 by from great tool great experience. easy userface great customer service!
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is the best! The great part about TurboTax, aside from the convenience of doing it from home, is the help and assistance from the TurboTax employees. They will walk you through the process, step by step.
Date published: 2023-03-27
Rated 1 out of 5 by from TAKING MONEY FOR NOTHING WILL NOT BE USING THIS PLATFORM NEXT YEAR. WAY TOO EXPENSIVE, YOU HAVE TO PAY TO PAY..... THEY GET THEIR FEES OFF EVERYTHING. ONLY 180 TO FILE! LOL THATS FUNNY. EVERYONE THINKS PEOPLE CAN AFFORD THIS SUB PAR SERVICE. WE NEED TO FEED OUR CHILDREN, NOT YOUR POCKETS. THIS IS WHATS WRONG WITH THE WORLD.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax Easy to use, error checking a big help Downloads a snap, error checking extremely helpful and ability to enter supporting information great.....helps with next year returns
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax is a great tool Very helpful and precise accuracy in state and federal return
Date published: 2023-03-27
Rated 5 out of 5 by from TURBO IS GREAT TURBO IS GREAT, I REALLY LOVE IT AND HOPE THAT EVERYONE IS BLESSED WITH THE OPPORTUNITY TO UTILIZE THE BLESSING OF THE TURBO TAX PROGRAM. BE BLESSED, I YAM THEREFORE I AM
Date published: 2023-03-27
Rated 5 out of 5 by from Turbotax is excellent! I've been using Turbotax for 20+ years. Great product
Date published: 2023-03-27
Rated 4 out of 5 by from Struggled this year I have used Turbo tax for years. Tried H&R block once and came right back to Turbo Tax. every year the process has been fairly easy and only takes a couple of hours to complete. This by far has been the hardest. My 2021 wasn't saved on my computer, that could be operator error, but the system constantly saves, so I am not sure why it is gone. I have had the worst time logging into pay at every step of the way from the initial order to filing and have made 3 calls to customer service for help. The last step was e-filing my state returns. The system would not allow me to log into pay. I had to print my forms to mail this year. The reason I use Turbo tax is so I do not have to mail my forms. I will use TutboTax again next year, because I love the simplicity of it. I hope that all the bugs in the payment portion get resolved.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 163