TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe
CD/Download Reviews
Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
Get extra guidance to maximize deductions and get your biggest tax refund.
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Rated 4 out of 5 by
Ordinary Joe Mottarot from
TURBO TAX NOT QUITE PERFECT
Scanning 1099s is quick, but it often did not get the information correct. It is almost easier to manually enter the data. It also assumes that everyone is familiar with all of the tax forms and jargon. Even the help screens were sometimes not enough. We are not tax accountants.
Date published: 2023-03-13
Rated 4 out of 5 by
shortyther from
It gets it done.
It does a good job of streamlining basic returns and keeping things simple.
Date published: 2023-03-13
Rated 3 out of 5 by
Karl2357 from
Refund Fee is too high
I love the efficiency and ease of filing through Turbo Tax, but the unannounced fee of $39 for processing the return is way too high. The site never said that it would charge that amount until after I filed my returns.
Date published: 2023-03-13
Rated 2 out of 5 by
Terrell G from
Turbo tax has to many steps, not very turbo
Turbo tax has to many steps, not very turbo. H and R block is much easier
Date published: 2023-03-13
Rated 4 out of 5 by
NormCV from
Turbo vs HR - Turbo wins
Easier to use than HR's program. Gave HR's a test drive, crashed & burned. Came back to Turbo for my 9th year.
Date published: 2023-03-13
Rated 5 out of 5 by
scootter24 from
wonderful!!!
very,very easy to do your taxes. I had 2 problems and Justine helped me very quickly to fix a decimal point error and answered my question about a dependent
Date published: 2023-03-13
Rated 5 out of 5 by
MacB77 from
Easy and low stress process
I was extremely happy with turbotax process. Who knew filing taxes was this simple and stressfree.
Date published: 2023-03-13
Rated 1 out of 5 by
Cherstin from
Lots of Bugs/terrible online account interface
There are very few tax programs for LLC's that file a 1065, and turbotax is one of them. Every year we struggle to get logged in (randomly doesn't display products we've paid for), and then it consistently generates errors in the balance sheet section. Very frustrating! Last year the program randomly generated a $15,000 charitable donation that we had to manually remove. Taxes can be frustrating enough without including software errors.
Date published: 2023-03-13
Rated 1 out of 5 by
KellyJo003 from
Not Worth the Money
I have almost always filed with Turbo Tax, and I am so disappointed this year. The service is NOT worth the price they charge. Constantly trying to upcharge everything, it's getting ridiculous. I could have had my taxes prepared by an accountant for what I just paid to do them myself. What a joke!
Date published: 2023-03-13
Rated 4 out of 5 by
RJFox7 from
Viewing actual forms; using Google Chrome
In older versions there was a click-through to view and edit actual forms. I miss that. I learned only at the end that Google Chrome is the preferred web browser for TurboTax. Had I known that I could have avoided much frustration trying to print my return using FireFox. You should say so up front!
All TurboTax® Offerings Reviews - Page 609
Date published: 2023-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Ordinary Joe Mottarot from
TURBO TAX NOT QUITE PERFECT
Scanning 1099s is quick, but it often did not get the information correct. It is almost easier to manually enter the data. It also assumes that everyone is familiar with all of the tax forms and jargon. Even the help screens were sometimes not enough. We are not tax accountants.
Date published: 2023-03-13
Rated 4 out of 5 by
shortyther from
It gets it done.
It does a good job of streamlining basic returns and keeping things simple.
Date published: 2023-03-13
Rated 3 out of 5 by
Karl2357 from
Refund Fee is too high
I love the efficiency and ease of filing through Turbo Tax, but the unannounced fee of $39 for processing the return is way too high. The site never said that it would charge that amount until after I filed my returns.
Date published: 2023-03-13
Rated 2 out of 5 by
Terrell G from
Turbo tax has to many steps, not very turbo
Turbo tax has to many steps, not very turbo. H and R block is much easier
Date published: 2023-03-13
Rated 4 out of 5 by
NormCV from
Turbo vs HR - Turbo wins
Easier to use than HR's program. Gave HR's a test drive, crashed & burned. Came back to Turbo for my 9th year.
Date published: 2023-03-13
Rated 5 out of 5 by
scootter24 from
wonderful!!!
very,very easy to do your taxes. I had 2 problems and Justine helped me very quickly to fix a decimal point error and answered my question about a dependent
Date published: 2023-03-13
Rated 5 out of 5 by
MacB77 from
Easy and low stress process
I was extremely happy with turbotax process. Who knew filing taxes was this simple and stressfree.
Date published: 2023-03-13
Rated 1 out of 5 by
Cherstin from
Lots of Bugs/terrible online account interface
There are very few tax programs for LLC's that file a 1065, and turbotax is one of them. Every year we struggle to get logged in (randomly doesn't display products we've paid for), and then it consistently generates errors in the balance sheet section. Very frustrating! Last year the program randomly generated a $15,000 charitable donation that we had to manually remove. Taxes can be frustrating enough without including software errors.
Date published: 2023-03-13
Rated 1 out of 5 by
KellyJo003 from
Not Worth the Money
I have almost always filed with Turbo Tax, and I am so disappointed this year. The service is NOT worth the price they charge. Constantly trying to upcharge everything, it's getting ridiculous. I could have had my taxes prepared by an accountant for what I just paid to do them myself. What a joke!
Date published: 2023-03-13
Rated 4 out of 5 by
RJFox7 from
Viewing actual forms; using Google Chrome
In older versions there was a click-through to view and edit actual forms. I miss that. I learned only at the end that Google Chrome is the preferred web browser for TurboTax. Had I known that I could have avoided much frustration trying to print my return using FireFox. You should say so up front!
All TurboTax® Offerings Reviews - Page 609
Date published: 2023-03-13