TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe
CD/Download Reviews

Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
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Rated 4 out of 5 by from TURBO TAX NOT QUITE PERFECT Scanning 1099s is quick, but it often did not get the information correct. It is almost easier to manually enter the data. It also assumes that everyone is familiar with all of the tax forms and jargon. Even the help screens were sometimes not enough. We are not tax accountants.
Date published: 2023-03-13
Rated 4 out of 5 by from It gets it done. It does a good job of streamlining basic returns and keeping things simple.
Date published: 2023-03-13
Rated 3 out of 5 by from Refund Fee is too high I love the efficiency and ease of filing through Turbo Tax, but the unannounced fee of $39 for processing the return is way too high. The site never said that it would charge that amount until after I filed my returns.
Date published: 2023-03-13
Rated 2 out of 5 by from Turbo tax has to many steps, not very turbo Turbo tax has to many steps, not very turbo. H and R block is much easier
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo vs HR - Turbo wins Easier to use than HR's program. Gave HR's a test drive, crashed & burned. Came back to Turbo for my 9th year.
Date published: 2023-03-13
Rated 5 out of 5 by from wonderful!!! very,very easy to do your taxes. I had 2 problems and Justine helped me very quickly to fix a decimal point error and answered my question about a dependent
Date published: 2023-03-13
Rated 5 out of 5 by from Easy and low stress process I was extremely happy with turbotax process. Who knew filing taxes was this simple and stressfree.
Date published: 2023-03-13
Rated 1 out of 5 by from Lots of Bugs/terrible online account interface There are very few tax programs for LLC's that file a 1065, and turbotax is one of them. Every year we struggle to get logged in (randomly doesn't display products we've paid for), and then it consistently generates errors in the balance sheet section. Very frustrating! Last year the program randomly generated a $15,000 charitable donation that we had to manually remove. Taxes can be frustrating enough without including software errors.
Date published: 2023-03-13
Rated 1 out of 5 by from Not Worth the Money I have almost always filed with Turbo Tax, and I am so disappointed this year. The service is NOT worth the price they charge. Constantly trying to upcharge everything, it's getting ridiculous. I could have had my taxes prepared by an accountant for what I just paid to do them myself. What a joke!
Date published: 2023-03-13
Rated 4 out of 5 by from Viewing actual forms; using Google Chrome In older versions there was a click-through to view and edit actual forms. I miss that. I learned only at the end that Google Chrome is the preferred web browser for TurboTax. Had I known that I could have avoided much frustration trying to print my return using FireFox. You should say so up front!
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 609
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TURBO TAX NOT QUITE PERFECT Scanning 1099s is quick, but it often did not get the information correct. It is almost easier to manually enter the data. It also assumes that everyone is familiar with all of the tax forms and jargon. Even the help screens were sometimes not enough. We are not tax accountants.
Date published: 2023-03-13
Rated 4 out of 5 by from It gets it done. It does a good job of streamlining basic returns and keeping things simple.
Date published: 2023-03-13
Rated 3 out of 5 by from Refund Fee is too high I love the efficiency and ease of filing through Turbo Tax, but the unannounced fee of $39 for processing the return is way too high. The site never said that it would charge that amount until after I filed my returns.
Date published: 2023-03-13
Rated 2 out of 5 by from Turbo tax has to many steps, not very turbo Turbo tax has to many steps, not very turbo. H and R block is much easier
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo vs HR - Turbo wins Easier to use than HR's program. Gave HR's a test drive, crashed & burned. Came back to Turbo for my 9th year.
Date published: 2023-03-13
Rated 5 out of 5 by from wonderful!!! very,very easy to do your taxes. I had 2 problems and Justine helped me very quickly to fix a decimal point error and answered my question about a dependent
Date published: 2023-03-13
Rated 5 out of 5 by from Easy and low stress process I was extremely happy with turbotax process. Who knew filing taxes was this simple and stressfree.
Date published: 2023-03-13
Rated 1 out of 5 by from Lots of Bugs/terrible online account interface There are very few tax programs for LLC's that file a 1065, and turbotax is one of them. Every year we struggle to get logged in (randomly doesn't display products we've paid for), and then it consistently generates errors in the balance sheet section. Very frustrating! Last year the program randomly generated a $15,000 charitable donation that we had to manually remove. Taxes can be frustrating enough without including software errors.
Date published: 2023-03-13
Rated 1 out of 5 by from Not Worth the Money I have almost always filed with Turbo Tax, and I am so disappointed this year. The service is NOT worth the price they charge. Constantly trying to upcharge everything, it's getting ridiculous. I could have had my taxes prepared by an accountant for what I just paid to do them myself. What a joke!
Date published: 2023-03-13
Rated 4 out of 5 by from Viewing actual forms; using Google Chrome In older versions there was a click-through to view and edit actual forms. I miss that. I learned only at the end that Google Chrome is the preferred web browser for TurboTax. Had I known that I could have avoided much frustration trying to print my return using FireFox. You should say so up front!
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 609