TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe
CD/Download Reviews

Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
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Rated 2 out of 5 by from TurboTax just isn't it anymore I have used TurboTax for 5 years now, or something similar to that, and at first, it was an awesome tool that was certainly easy to follow and do my own taxes. I used to get good returns out of this product. But I haven't felt the same about this product in about 3 years. Every year, it feels like it takes my money away from me, especially when it keeps forcing me to pay for products that I don't want. And then when I want to remove those products so I am not paying for it, there are zero options to do so. And I haven't received a good return from this platform in the 3 years too. I used to like it, but I feel like this will be the last year I use it. It's just not an enjoyable experience anymore.
Date published: 2023-03-20
Rated 5 out of 5 by from First timer Carol was great and very helpful . Site was easy. Very funny and professional
Date published: 2023-03-20
Rated 5 out of 5 by from Easy Peasy Did my taxes for my daughter in under 30 minutes..
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is amazing. Turbo tax answered all my questions and they help me file my return right away.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax Makes Taxes Easy TurboTax walks you through the tax preparation process by asking questions and evaluating responses. It does all the calculations and offers suggested credits/deductions. TurboTax makes taxes easy.
Date published: 2023-03-20
Rated 1 out of 5 by from Frustrating Software loop - stuck TurboTax got stuck on filing a Schedule E for a rental property for an erroneous $100. Never could find out where that came from. Software did NOT allow me to edit to remove this amount. Very disappointed and not impressed with the software
Date published: 2023-03-20
Rated 5 out of 5 by from Nice UI and EZ to use Nice UI and EZ to use, Nice UI and EZ to use, Nice UI and EZ to use
Date published: 2023-03-20
Rated 4 out of 5 by from Not thrilled with the electronic filing fees I do not like the extra electronic filing fees and other extra fees, should be all part of the turbo tax produce.
Date published: 2023-03-20
Rated 5 out of 5 by from TURBO TAX WAS EASY AND QUICK I WOULD USE TURBO TAX AGAIN. QUICK AND EASY TO USE
Date published: 2023-03-20
Rated 5 out of 5 by from Fast and effective So quick and easy and I could do it all myself!! FANTASTIC!
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 312
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax just isn't it anymore I have used TurboTax for 5 years now, or something similar to that, and at first, it was an awesome tool that was certainly easy to follow and do my own taxes. I used to get good returns out of this product. But I haven't felt the same about this product in about 3 years. Every year, it feels like it takes my money away from me, especially when it keeps forcing me to pay for products that I don't want. And then when I want to remove those products so I am not paying for it, there are zero options to do so. And I haven't received a good return from this platform in the 3 years too. I used to like it, but I feel like this will be the last year I use it. It's just not an enjoyable experience anymore.
Date published: 2023-03-20
Rated 5 out of 5 by from First timer Carol was great and very helpful . Site was easy. Very funny and professional
Date published: 2023-03-20
Rated 5 out of 5 by from Easy Peasy Did my taxes for my daughter in under 30 minutes..
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is amazing. Turbo tax answered all my questions and they help me file my return right away.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax Makes Taxes Easy TurboTax walks you through the tax preparation process by asking questions and evaluating responses. It does all the calculations and offers suggested credits/deductions. TurboTax makes taxes easy.
Date published: 2023-03-20
Rated 1 out of 5 by from Frustrating Software loop - stuck TurboTax got stuck on filing a Schedule E for a rental property for an erroneous $100. Never could find out where that came from. Software did NOT allow me to edit to remove this amount. Very disappointed and not impressed with the software
Date published: 2023-03-20
Rated 5 out of 5 by from Nice UI and EZ to use Nice UI and EZ to use, Nice UI and EZ to use, Nice UI and EZ to use
Date published: 2023-03-20
Rated 4 out of 5 by from Not thrilled with the electronic filing fees I do not like the extra electronic filing fees and other extra fees, should be all part of the turbo tax produce.
Date published: 2023-03-20
Rated 5 out of 5 by from TURBO TAX WAS EASY AND QUICK I WOULD USE TURBO TAX AGAIN. QUICK AND EASY TO USE
Date published: 2023-03-20
Rated 5 out of 5 by from Fast and effective So quick and easy and I could do it all myself!! FANTASTIC!
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 312