TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Friendly Assistance Both individuals I worked with were extremely friendly, warm to speak to, and helpful. They worked around combined tech issues and maintained a positive and good natured attitude throughout.
Date published: 2023-03-11
Rated 3 out of 5 by from Good and Bad The software is great. Saves time. But this year, Turbotax "dropped the ball" regarding how to fill out a 1099-NEC form. My wife worked for a company, but did not receive a W-2 form. I had to look outside of turbotax for help on this topic.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax make my life easier! TurboTax takes a dreaded annual tax and makes it less stressful and manageable. I've been using it for years and I really appreciate the ability to ask questions and get quick, understandable answers. The fact that they show you the previous years entries is extremely helpful - it jogs your memory.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is the Best Always easy peasy lemon squeazy. Come on now...whassup with that?
Date published: 2023-03-11
Rated 5 out of 5 by from Love Turbo Tax and I recommend to everyone I started using Turbo Taxes 4 years ago and it has been a great experince. My refunds are larger, the support is great and I feel more confident about filling . I used 2 seperate CPA's in the past and both made mistakes filling my taxes in it cost me having to pay out of pocket and having to go through unecessary stress.
Date published: 2023-03-11
Rated 4 out of 5 by from Not as simple as the individual forms but done! As expected I got my returns completed. The federal one I was able to do with just the in app prompts and help. The state form was not so smooth and I needed to search the internet. I also had to fill in a Pass Through Entity Representative, used NONE for the name, even though selection of pass through entity was not selected.
Date published: 2023-03-11
Rated 5 out of 5 by from Use Turbo Tax for the best results! I found Turbo Tax easy to use. Simplified. The rep who took my initial interview was great! My agent was wonderful & totally on top of things. I am confident my refund is the absolute most I could get & confident my taxes were done perfectly.
Date published: 2023-03-11
Rated 5 out of 5 by from Got 'em Done! My first time using Turbotax, because my independent CPA has stopped doing personal returns. I've been dreading it, but think it went really well. They took me through it step-by-step.
Date published: 2023-03-11
Rated 2 out of 5 by from Good! Better than bad its good Better than bad its good Outstanding work Better than bad its good
Date published: 2023-03-11
Rated 5 out of 5 by from Just Follow the steps!!!!!! Turbo Tax has all of the tax knowledge. You just need to have your documents available. Turbo Tax is actually able to get retreive most of your docyments electronically if you have the account numbers ect....awesome.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 991
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Friendly Assistance Both individuals I worked with were extremely friendly, warm to speak to, and helpful. They worked around combined tech issues and maintained a positive and good natured attitude throughout.
Date published: 2023-03-11
Rated 3 out of 5 by from Good and Bad The software is great. Saves time. But this year, Turbotax "dropped the ball" regarding how to fill out a 1099-NEC form. My wife worked for a company, but did not receive a W-2 form. I had to look outside of turbotax for help on this topic.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax make my life easier! TurboTax takes a dreaded annual tax and makes it less stressful and manageable. I've been using it for years and I really appreciate the ability to ask questions and get quick, understandable answers. The fact that they show you the previous years entries is extremely helpful - it jogs your memory.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is the Best Always easy peasy lemon squeazy. Come on now...whassup with that?
Date published: 2023-03-11
Rated 5 out of 5 by from Love Turbo Tax and I recommend to everyone I started using Turbo Taxes 4 years ago and it has been a great experince. My refunds are larger, the support is great and I feel more confident about filling . I used 2 seperate CPA's in the past and both made mistakes filling my taxes in it cost me having to pay out of pocket and having to go through unecessary stress.
Date published: 2023-03-11
Rated 4 out of 5 by from Not as simple as the individual forms but done! As expected I got my returns completed. The federal one I was able to do with just the in app prompts and help. The state form was not so smooth and I needed to search the internet. I also had to fill in a Pass Through Entity Representative, used NONE for the name, even though selection of pass through entity was not selected.
Date published: 2023-03-11
Rated 5 out of 5 by from Use Turbo Tax for the best results! I found Turbo Tax easy to use. Simplified. The rep who took my initial interview was great! My agent was wonderful & totally on top of things. I am confident my refund is the absolute most I could get & confident my taxes were done perfectly.
Date published: 2023-03-11
Rated 5 out of 5 by from Got 'em Done! My first time using Turbotax, because my independent CPA has stopped doing personal returns. I've been dreading it, but think it went really well. They took me through it step-by-step.
Date published: 2023-03-11
Rated 2 out of 5 by from Good! Better than bad its good Better than bad its good Outstanding work Better than bad its good
Date published: 2023-03-11
Rated 5 out of 5 by from Just Follow the steps!!!!!! Turbo Tax has all of the tax knowledge. You just need to have your documents available. Turbo Tax is actually able to get retreive most of your docyments electronically if you have the account numbers ect....awesome.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 991