TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Kabran from
Awesome
It was really great using the platform to fill out my taxes. Everything was well planned and I had all the guidance needed to do it right.
Date published: 2023-03-12
Rated 5 out of 5 by
SDB123 from
Turbo Tax is as good as an accountant
2nd year using Turbo Tax. Easy to use and support is outstanding.
Date published: 2023-03-12
Rated 5 out of 5 by
TAFK from
great job
when posting my taxes there was help when i needed it to difficult question
Date published: 2023-03-12
Rated 5 out of 5 by
Tom0071357 from
Live Help Helpful
TT^ Live experts very helpful in resolving questions.
Date published: 2023-03-12
Rated 3 out of 5 by
Unhappy Nurse from
Its certainly not "free"
I have been using Turbotax since 2004. I checked no on additional representation and you still deducted 200.00 from my refund. I went back and reviewed it and couldn't adjust anything. Where is the "Free free free" come from? I anticipated paying for the service, and didn't want all the other added costs, even checked no! So, I'm out a lot of money and you are making money off the little guy. $59 is ok, but $200 is not. So sad. I will not be using your product next return.
Date published: 2023-03-12
Rated 5 out of 5 by
Johnna 2022 from
Easy as Pie
This format is very easy to follow. it asks simple questions and helps you find the documents you need.
Date published: 2023-03-12
Rated 5 out of 5 by
NewbieTaxPerson from
Excellent experience!! Recommending it to everyone
First time using TurboTax and it was great! I'm going to recommend this to others
Date published: 2023-03-12
Rated 5 out of 5 by
WONDERFULSERVICE from
Pat was AWESOME!
Pat helped me find and correct the issues I was having so I could file my taxes! She was very nice, helpful, patient and knowledgeable!
Date published: 2023-03-12
Rated 3 out of 5 by
Alvin Strong from
Works, but fees for unknown reasons
It makes it easy, but I don't understand why I need to pay for my tax returns when I started on the free version. They don't explain it. Or the reasons are arbitrary.
Date published: 2023-03-12
Rated 1 out of 5 by
DisappointedCustomer2390 from
Leeches
TurboTax's parent company spent more than $3.5 million on federal lobbying in 2022.
All TurboTax® Offerings Reviews - Page 971
Date published: 2023-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Kabran from
Awesome
It was really great using the platform to fill out my taxes. Everything was well planned and I had all the guidance needed to do it right.
Date published: 2023-03-12
Rated 5 out of 5 by
SDB123 from
Turbo Tax is as good as an accountant
2nd year using Turbo Tax. Easy to use and support is outstanding.
Date published: 2023-03-12
Rated 5 out of 5 by
TAFK from
great job
when posting my taxes there was help when i needed it to difficult question
Date published: 2023-03-12
Rated 5 out of 5 by
Tom0071357 from
Live Help Helpful
TT^ Live experts very helpful in resolving questions.
Date published: 2023-03-12
Rated 3 out of 5 by
Unhappy Nurse from
Its certainly not "free"
I have been using Turbotax since 2004. I checked no on additional representation and you still deducted 200.00 from my refund. I went back and reviewed it and couldn't adjust anything. Where is the "Free free free" come from? I anticipated paying for the service, and didn't want all the other added costs, even checked no! So, I'm out a lot of money and you are making money off the little guy. $59 is ok, but $200 is not. So sad. I will not be using your product next return.
Date published: 2023-03-12
Rated 5 out of 5 by
Johnna 2022 from
Easy as Pie
This format is very easy to follow. it asks simple questions and helps you find the documents you need.
Date published: 2023-03-12
Rated 5 out of 5 by
NewbieTaxPerson from
Excellent experience!! Recommending it to everyone
First time using TurboTax and it was great! I'm going to recommend this to others
Date published: 2023-03-12
Rated 5 out of 5 by
WONDERFULSERVICE from
Pat was AWESOME!
Pat helped me find and correct the issues I was having so I could file my taxes! She was very nice, helpful, patient and knowledgeable!
Date published: 2023-03-12
Rated 3 out of 5 by
Alvin Strong from
Works, but fees for unknown reasons
It makes it easy, but I don't understand why I need to pay for my tax returns when I started on the free version. They don't explain it. Or the reasons are arbitrary.
Date published: 2023-03-12
Rated 1 out of 5 by
DisappointedCustomer2390 from
Leeches
TurboTax's parent company spent more than $3.5 million on federal lobbying in 2022.
All TurboTax® Offerings Reviews - Page 971
Date published: 2023-03-12