TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Help Carrol was wonderful Very good two years in a row. Simple and helpful people. 5 stars
Date published: 2023-03-12
Rated 5 out of 5 by from Amazing! Easier than before! Was nervous at first, but the steps by steps really helped.
Date published: 2023-03-12
Rated 5 out of 5 by from Process Made super Easy My recent experience was made super easy and the Tax expert was vey knowledgeable.
Date published: 2023-03-12
Rated 1 out of 5 by from A completely horrific experience There a bug in the RSU filing using the Mac desktop version for 2022, which was not present in previous year. Turbotax literally does the incorrect math and was accidentally adding $2,000 of income from capital gains I never had. How do I know it is a bug? After days of struggling and wrecking my brains as to how that could possible be true, I repeated the same tax filing process from scratch in the online version of Turbotax. Same exact input, but not I did not have the bug. The only caveat is that I had already paid for the desktop version (and for filing the taxes). Then I had to pay another $178 to file the bug-less version of Turbotax online. Bottom line: I had to spend way too much time and money for a bug introduced in 2022. I did not even think this would have be possilble. Shame on you Intuit people for having poor software engineering practices.
Date published: 2023-03-12
Rated 5 out of 5 by from It's good They are helpful they get the job done if anything is wrong they fix it..
Date published: 2023-03-12
Rated 5 out of 5 by from I used to do my taxes manually!! Easy to find new items and old items are already set up.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax was awesome! First time using Turbo Tax and I loved it. It was awesome.
Date published: 2023-03-12
Rated 5 out of 5 by from Rock Steady Excellant self use tool from start to finish to complete my taxes, I've been using this tool for over 16 yrs.
Date published: 2023-03-12
Rated 3 out of 5 by from Leave blank instructions - Error Wonder why the instructions would state "leave blank if nothing is entered on the tax form," then require an entry (such as zero)?
Date published: 2023-03-12
Rated 5 out of 5 by from You made a terrible job relatively enjoyable Simple and easy. Thank you so much for your wonderful product.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 958
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Help Carrol was wonderful Very good two years in a row. Simple and helpful people. 5 stars
Date published: 2023-03-12
Rated 5 out of 5 by from Amazing! Easier than before! Was nervous at first, but the steps by steps really helped.
Date published: 2023-03-12
Rated 5 out of 5 by from Process Made super Easy My recent experience was made super easy and the Tax expert was vey knowledgeable.
Date published: 2023-03-12
Rated 1 out of 5 by from A completely horrific experience There a bug in the RSU filing using the Mac desktop version for 2022, which was not present in previous year. Turbotax literally does the incorrect math and was accidentally adding $2,000 of income from capital gains I never had. How do I know it is a bug? After days of struggling and wrecking my brains as to how that could possible be true, I repeated the same tax filing process from scratch in the online version of Turbotax. Same exact input, but not I did not have the bug. The only caveat is that I had already paid for the desktop version (and for filing the taxes). Then I had to pay another $178 to file the bug-less version of Turbotax online. Bottom line: I had to spend way too much time and money for a bug introduced in 2022. I did not even think this would have be possilble. Shame on you Intuit people for having poor software engineering practices.
Date published: 2023-03-12
Rated 5 out of 5 by from It's good They are helpful they get the job done if anything is wrong they fix it..
Date published: 2023-03-12
Rated 5 out of 5 by from I used to do my taxes manually!! Easy to find new items and old items are already set up.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax was awesome! First time using Turbo Tax and I loved it. It was awesome.
Date published: 2023-03-12
Rated 5 out of 5 by from Rock Steady Excellant self use tool from start to finish to complete my taxes, I've been using this tool for over 16 yrs.
Date published: 2023-03-12
Rated 3 out of 5 by from Leave blank instructions - Error Wonder why the instructions would state "leave blank if nothing is entered on the tax form," then require an entry (such as zero)?
Date published: 2023-03-12
Rated 5 out of 5 by from You made a terrible job relatively enjoyable Simple and easy. Thank you so much for your wonderful product.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 958