TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome Great............................................................................................................
Date published: 2023-09-15
Rated 4 out of 5 by from 2022 Taxes initial problems with E joint filing 2022 taxes. Email your review
Date published: 2023-09-15
Rated 3 out of 5 by from TAKE THE GOOD WITH THE BAD Great program and easy to use. If, a) you can find the product to download it after the purchase and b) it did not close on you every time it does an update, which is often. 50/50 on whether you can get support over the telephone but if you get someone the service is usually excellent
Date published: 2023-09-15
Rated 5 out of 5 by from Simple and Efficient Tax Software Year after Year Have used this product to compete and file taxes for years. Great product!!
Date published: 2023-09-15
Rated 5 out of 5 by from Carol was amazing! Without Carol's second review, I would've lost money! She's amazing!
Date published: 2023-09-15
Rated 5 out of 5 by from Turbo Tax was great! Simple and Confident process. Online platform was very easy to use and lots of helpful tips.
Date published: 2023-09-15
Rated 4 out of 5 by from Easy and convenient way to file taxes I am behind in completing my tax returns and have used Turbotax in the past. I got the 2020 download version and was able to complete the return very easily. A couple of things that would make the experience better - I used Turbotax in 2019 and previously however, this 2020 version was not able to pull my previous Schedule K-1 and donations from my 2019 return so I had to reenter all this info. Also, the font is small on the app and I could not enlarge the instructions, which made data entry a bit cumbersome.
Date published: 2023-09-15
Rated 3 out of 5 by from Passable but problematic I have used your product for many years, but there are problems. In the1120S the OTHER DEDUCTIONS break out does not reliably transfer from the Fed to the State, particularly for line 19 "Other Expenses". Also if you generated that data in Step-by-Step View it does not reliably transfer when you look at it from File View. Also on the 1040 Schedule E the list of deductions does not flow accurately from the Federal to the State, specifically for Line 18 "Other Deductions'. Also On schedule E on both the Federal and State Line 20 is to be the simple summation of the lines 5 to 19. The summations are wrong and I have to overwrite them. I am hoping my comments will help you address these aggravations for me.
Date published: 2023-09-15
Rated 5 out of 5 by from Excellent Service User Friendly! Super easy to file my taxes. Takes you step by step thru the process
Date published: 2023-09-15
Rated 5 out of 5 by from User Friendly I had been procrastinating because I thought it was going to be a difficult and lengthy process. I am pleased with how well TurboTax guided me through every step of the process and provided information along the way. I will stick with Turbo Tax, thank you!
Date published: 2023-09-15
All TurboTax® Offerings Reviews - Page 92
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Great............................................................................................................
Date published: 2023-09-15
Rated 4 out of 5 by from 2022 Taxes initial problems with E joint filing 2022 taxes. Email your review
Date published: 2023-09-15
Rated 3 out of 5 by from TAKE THE GOOD WITH THE BAD Great program and easy to use. If, a) you can find the product to download it after the purchase and b) it did not close on you every time it does an update, which is often. 50/50 on whether you can get support over the telephone but if you get someone the service is usually excellent
Date published: 2023-09-15
Rated 5 out of 5 by from Simple and Efficient Tax Software Year after Year Have used this product to compete and file taxes for years. Great product!!
Date published: 2023-09-15
Rated 5 out of 5 by from Carol was amazing! Without Carol's second review, I would've lost money! She's amazing!
Date published: 2023-09-15
Rated 5 out of 5 by from Turbo Tax was great! Simple and Confident process. Online platform was very easy to use and lots of helpful tips.
Date published: 2023-09-15
Rated 4 out of 5 by from Easy and convenient way to file taxes I am behind in completing my tax returns and have used Turbotax in the past. I got the 2020 download version and was able to complete the return very easily. A couple of things that would make the experience better - I used Turbotax in 2019 and previously however, this 2020 version was not able to pull my previous Schedule K-1 and donations from my 2019 return so I had to reenter all this info. Also, the font is small on the app and I could not enlarge the instructions, which made data entry a bit cumbersome.
Date published: 2023-09-15
Rated 3 out of 5 by from Passable but problematic I have used your product for many years, but there are problems. In the1120S the OTHER DEDUCTIONS break out does not reliably transfer from the Fed to the State, particularly for line 19 "Other Expenses". Also if you generated that data in Step-by-Step View it does not reliably transfer when you look at it from File View. Also on the 1040 Schedule E the list of deductions does not flow accurately from the Federal to the State, specifically for Line 18 "Other Deductions'. Also On schedule E on both the Federal and State Line 20 is to be the simple summation of the lines 5 to 19. The summations are wrong and I have to overwrite them. I am hoping my comments will help you address these aggravations for me.
Date published: 2023-09-15
Rated 5 out of 5 by from Excellent Service User Friendly! Super easy to file my taxes. Takes you step by step thru the process
Date published: 2023-09-15
Rated 5 out of 5 by from User Friendly I had been procrastinating because I thought it was going to be a difficult and lengthy process. I am pleased with how well TurboTax guided me through every step of the process and provided information along the way. I will stick with Turbo Tax, thank you!
Date published: 2023-09-15
All TurboTax® Offerings Reviews - Page 92