TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax was easy peasy! My return was rejected twice and turbo tax showed me how to correct the problem and were to find it.
Date published: 2023-03-16
Rated 1 out of 5 by from Long time customer. Never coming back For the past couple of years our return has been very simple, no complicated forms, standard deduction. Turbo Tax is now too too expensive, almost as much as the refund. There are plenty of other options out there for us.
Date published: 2023-03-16
Rated 5 out of 5 by from Very Pleased! Easy to use and guides you through the process. More personable than the last tax preparer I used and paid a large fee to.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is has my answer Turbo Tax is very helpful. If I have a problem, there is always someone who will have an answer. I use it every year.
Date published: 2023-03-16
Rated 4 out of 5 by from Easily Guided Self Filing TurboTax provides an easily guided experience for users who want to file their own taxes. It takes minimal effort & time. Just read & follow the instructions.
Date published: 2023-03-16
Rated 5 out of 5 by from Would not file with anyone except Turbo Tax I have been with Turbo Tax for many years. No major problems. Only time I didwhen I had to enclose a check with payment (for 2021). Several years ago I loaded a california tax return for a friend. II no longer need a California return form as I am now alone and live permanently in Arizona. There is no need for Turbo Tax to print all the California data.
Date published: 2023-03-16
Rated 5 out of 5 by from Excellent My experience is very good although I did have difficulty e-filing. I appreciate the carry forwards and automatically filling in prior years info. Alternate minimum taxes, carry forwards etc. save time. Easy to calc gains or losses on investments
Date published: 2023-03-16
Rated 4 out of 5 by from GREAT ITEM... TURBOTAX needs places to put comments for values that do not come directly from forms like the W-2 or 1098's. This includes Schedules A, B & C where multiple sources can be used for a final value... Also, there is a filing bug when transmitting and needing to complete a business code, I encountered this year and used the '999999' code instead of the correct code for my business.
Date published: 2023-03-16
Rated 5 out of 5 by from Paulette was so helpful! Paulette was extremely helpful in helping me with my taxes. She noticed an issue from last year, and also guided me to correct it - doing what was right + getting me the best possible return. I would strongly recommend using her again in the future.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax Works This tool is easy to use and if there is a problem. they will help you!
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 854
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was easy peasy! My return was rejected twice and turbo tax showed me how to correct the problem and were to find it.
Date published: 2023-03-16
Rated 1 out of 5 by from Long time customer. Never coming back For the past couple of years our return has been very simple, no complicated forms, standard deduction. Turbo Tax is now too too expensive, almost as much as the refund. There are plenty of other options out there for us.
Date published: 2023-03-16
Rated 5 out of 5 by from Very Pleased! Easy to use and guides you through the process. More personable than the last tax preparer I used and paid a large fee to.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is has my answer Turbo Tax is very helpful. If I have a problem, there is always someone who will have an answer. I use it every year.
Date published: 2023-03-16
Rated 4 out of 5 by from Easily Guided Self Filing TurboTax provides an easily guided experience for users who want to file their own taxes. It takes minimal effort & time. Just read & follow the instructions.
Date published: 2023-03-16
Rated 5 out of 5 by from Would not file with anyone except Turbo Tax I have been with Turbo Tax for many years. No major problems. Only time I didwhen I had to enclose a check with payment (for 2021). Several years ago I loaded a california tax return for a friend. II no longer need a California return form as I am now alone and live permanently in Arizona. There is no need for Turbo Tax to print all the California data.
Date published: 2023-03-16
Rated 5 out of 5 by from Excellent My experience is very good although I did have difficulty e-filing. I appreciate the carry forwards and automatically filling in prior years info. Alternate minimum taxes, carry forwards etc. save time. Easy to calc gains or losses on investments
Date published: 2023-03-16
Rated 4 out of 5 by from GREAT ITEM... TURBOTAX needs places to put comments for values that do not come directly from forms like the W-2 or 1098's. This includes Schedules A, B & C where multiple sources can be used for a final value... Also, there is a filing bug when transmitting and needing to complete a business code, I encountered this year and used the '999999' code instead of the correct code for my business.
Date published: 2023-03-16
Rated 5 out of 5 by from Paulette was so helpful! Paulette was extremely helpful in helping me with my taxes. She noticed an issue from last year, and also guided me to correct it - doing what was right + getting me the best possible return. I would strongly recommend using her again in the future.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax Works This tool is easy to use and if there is a problem. they will help you!
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 854