TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Lindarla from
So Simple To Use
So easy to use. So great to see the steps that Turbo Tax to protect privacy as well as to ensure that taxes are done correctly. Thank you Turbo Tax! See you next year.
Date published: 2023-03-16
Rated 2 out of 5 by
ChristopsT from
No way to recover license code for CD version
I needed to amend 2021 tax return and could not find the license code for the TurboTax CD I bought on Amazon. Neither Amazon nor TurboTax could provide the code. I had to buy TurboTax 2021 again on E-bay to file my amended return. Yes, I should not have lost the code but there should be some way to recover the code if it is lost.
Date published: 2023-03-16
Rated 1 out of 5 by
Beauty0210 from
Turbo Tax Takes Too Much Money
I have been Tubo tax for a long time and I feel they take a lot of money out. They added services I didn't even ask for when I filed my return.
Date published: 2023-03-16
Rated 5 out of 5 by
Wats 19 from
Upgrade
Due to Self Employment, I benefited from the Upgrade. I received an increase in my return thanks to the Turbo Tax support with Melissa!
Date published: 2023-03-16
Rated 4 out of 5 by
bo8853 from
i got rejected
i got rejected for an incorrect ein. the turbo phone lady assisted and we corrected it. she was very helpful.
Date published: 2023-03-16
Rated 5 out of 5 by
MMD23 from
Easy to complete from my couch!
I spoke with a few ladies and they were all so helpful.
Date published: 2023-03-16
Rated 5 out of 5 by
Jaybabie from
Turbo tax is awesome
Love live experts. It’s very convenient especially since I know nothing about completing my taxes
Date published: 2023-03-16
Rated 5 out of 5 by
Ms Tudy Toots from
Absolutely amazing app!
The simplicity was just that... SIMPLE! I so appreciate the ease of completing my tax return with you guys I'm just at a loss of words for how simple it was I thank you thank you thank you very much!
Date published: 2023-03-16
Rated 4 out of 5 by
IchabodCrane1 from
late on completion of calculation of QCD
Same as every year, except for late providing calculation of Qualified Charitable Distribution. This caused my tax filing to be later than usual so I will need to wait lo anger for my money.
Date published: 2023-03-16
Rated 2 out of 5 by
FU03 from
CD version is better, but online works
Already had my data entered until an update on March 9, 2022 killed my offline version. Had to start from scratch and it took four times as long to complete. Relatively easy to enter most data but some required a bit of work, having to individually calculate certain numbers while the offline version did the required calculations for me. May try next year's offline version though and hopefully it will be significantly more stable than this year's train wreck. Customer support was adequate once you navigated the cumbersome automated menu but had to be escalated to a supervisor before my concerns were satisfied.
All TurboTax® Offerings Reviews - Page 848
Date published: 2023-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lindarla from
So Simple To Use
So easy to use. So great to see the steps that Turbo Tax to protect privacy as well as to ensure that taxes are done correctly. Thank you Turbo Tax! See you next year.
Date published: 2023-03-16
Rated 2 out of 5 by
ChristopsT from
No way to recover license code for CD version
I needed to amend 2021 tax return and could not find the license code for the TurboTax CD I bought on Amazon. Neither Amazon nor TurboTax could provide the code. I had to buy TurboTax 2021 again on E-bay to file my amended return. Yes, I should not have lost the code but there should be some way to recover the code if it is lost.
Date published: 2023-03-16
Rated 1 out of 5 by
Beauty0210 from
Turbo Tax Takes Too Much Money
I have been Tubo tax for a long time and I feel they take a lot of money out. They added services I didn't even ask for when I filed my return.
Date published: 2023-03-16
Rated 5 out of 5 by
Wats 19 from
Upgrade
Due to Self Employment, I benefited from the Upgrade. I received an increase in my return thanks to the Turbo Tax support with Melissa!
Date published: 2023-03-16
Rated 4 out of 5 by
bo8853 from
i got rejected
i got rejected for an incorrect ein. the turbo phone lady assisted and we corrected it. she was very helpful.
Date published: 2023-03-16
Rated 5 out of 5 by
MMD23 from
Easy to complete from my couch!
I spoke with a few ladies and they were all so helpful.
Date published: 2023-03-16
Rated 5 out of 5 by
Jaybabie from
Turbo tax is awesome
Love live experts. It’s very convenient especially since I know nothing about completing my taxes
Date published: 2023-03-16
Rated 5 out of 5 by
Ms Tudy Toots from
Absolutely amazing app!
The simplicity was just that... SIMPLE! I so appreciate the ease of completing my tax return with you guys I'm just at a loss of words for how simple it was I thank you thank you thank you very much!
Date published: 2023-03-16
Rated 4 out of 5 by
IchabodCrane1 from
late on completion of calculation of QCD
Same as every year, except for late providing calculation of Qualified Charitable Distribution. This caused my tax filing to be later than usual so I will need to wait lo anger for my money.
Date published: 2023-03-16
Rated 2 out of 5 by
FU03 from
CD version is better, but online works
Already had my data entered until an update on March 9, 2022 killed my offline version. Had to start from scratch and it took four times as long to complete. Relatively easy to enter most data but some required a bit of work, having to individually calculate certain numbers while the offline version did the required calculations for me. May try next year's offline version though and hopefully it will be significantly more stable than this year's train wreck. Customer support was adequate once you navigated the cumbersome automated menu but had to be escalated to a supervisor before my concerns were satisfied.
All TurboTax® Offerings Reviews - Page 848
Date published: 2023-03-16