TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

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Rated 5 out of 5 by from So Simple To Use So easy to use. So great to see the steps that Turbo Tax to protect privacy as well as to ensure that taxes are done correctly. Thank you Turbo Tax! See you next year.
Date published: 2023-03-16
Rated 2 out of 5 by from No way to recover license code for CD version I needed to amend 2021 tax return and could not find the license code for the TurboTax CD I bought on Amazon. Neither Amazon nor TurboTax could provide the code. I had to buy TurboTax 2021 again on E-bay to file my amended return. Yes, I should not have lost the code but there should be some way to recover the code if it is lost.
Date published: 2023-03-16
Rated 1 out of 5 by from Turbo Tax Takes Too Much Money I have been Tubo tax for a long time and I feel they take a lot of money out. They added services I didn't even ask for when I filed my return.
Date published: 2023-03-16
Rated 5 out of 5 by from Upgrade Due to Self Employment, I benefited from the Upgrade. I received an increase in my return thanks to the Turbo Tax support with Melissa!
Date published: 2023-03-16
Rated 4 out of 5 by from i got rejected i got rejected for an incorrect ein. the turbo phone lady assisted and we corrected it. she was very helpful.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to complete from my couch! I spoke with a few ladies and they were all so helpful.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax is awesome Love live experts. It’s very convenient especially since I know nothing about completing my taxes
Date published: 2023-03-16
Rated 5 out of 5 by from Absolutely amazing app! The simplicity was just that... SIMPLE! I so appreciate the ease of completing my tax return with you guys I'm just at a loss of words for how simple it was I thank you thank you thank you very much!
Date published: 2023-03-16
Rated 4 out of 5 by from late on completion of calculation of QCD Same as every year, except for late providing calculation of Qualified Charitable Distribution. This caused my tax filing to be later than usual so I will need to wait lo anger for my money.
Date published: 2023-03-16
Rated 2 out of 5 by from CD version is better, but online works Already had my data entered until an update on March 9, 2022 killed my offline version. Had to start from scratch and it took four times as long to complete. Relatively easy to enter most data but some required a bit of work, having to individually calculate certain numbers while the offline version did the required calculations for me. May try next year's offline version though and hopefully it will be significantly more stable than this year's train wreck. Customer support was adequate once you navigated the cumbersome automated menu but had to be escalated to a supervisor before my concerns were satisfied.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 848
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So Simple To Use So easy to use. So great to see the steps that Turbo Tax to protect privacy as well as to ensure that taxes are done correctly. Thank you Turbo Tax! See you next year.
Date published: 2023-03-16
Rated 2 out of 5 by from No way to recover license code for CD version I needed to amend 2021 tax return and could not find the license code for the TurboTax CD I bought on Amazon. Neither Amazon nor TurboTax could provide the code. I had to buy TurboTax 2021 again on E-bay to file my amended return. Yes, I should not have lost the code but there should be some way to recover the code if it is lost.
Date published: 2023-03-16
Rated 1 out of 5 by from Turbo Tax Takes Too Much Money I have been Tubo tax for a long time and I feel they take a lot of money out. They added services I didn't even ask for when I filed my return.
Date published: 2023-03-16
Rated 5 out of 5 by from Upgrade Due to Self Employment, I benefited from the Upgrade. I received an increase in my return thanks to the Turbo Tax support with Melissa!
Date published: 2023-03-16
Rated 4 out of 5 by from i got rejected i got rejected for an incorrect ein. the turbo phone lady assisted and we corrected it. she was very helpful.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to complete from my couch! I spoke with a few ladies and they were all so helpful.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax is awesome Love live experts. It’s very convenient especially since I know nothing about completing my taxes
Date published: 2023-03-16
Rated 5 out of 5 by from Absolutely amazing app! The simplicity was just that... SIMPLE! I so appreciate the ease of completing my tax return with you guys I'm just at a loss of words for how simple it was I thank you thank you thank you very much!
Date published: 2023-03-16
Rated 4 out of 5 by from late on completion of calculation of QCD Same as every year, except for late providing calculation of Qualified Charitable Distribution. This caused my tax filing to be later than usual so I will need to wait lo anger for my money.
Date published: 2023-03-16
Rated 2 out of 5 by from CD version is better, but online works Already had my data entered until an update on March 9, 2022 killed my offline version. Had to start from scratch and it took four times as long to complete. Relatively easy to enter most data but some required a bit of work, having to individually calculate certain numbers while the offline version did the required calculations for me. May try next year's offline version though and hopefully it will be significantly more stable than this year's train wreck. Customer support was adequate once you navigated the cumbersome automated menu but had to be escalated to a supervisor before my concerns were satisfied.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 848