TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Awful Paid $222 to have my taxes filed and wouldn't let me choice the plan. It was taken out of my tax return and I had already spent two hours filing them and did not feel like redoing my taxes with another service or redoing them so I just paid
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax Worked Well The Software was easy to use. I especially liked the ability to go back and check to make sure I did everything right.
Date published: 2023-03-13
Rated 3 out of 5 by from So easy to use but costly. It's so easy to use but for doing all the work myself, it is quite costly. They took half of what I was receiving.
Date published: 2023-03-13
Rated 4 out of 5 by from Douglas was Wonderful The live tax "helper" Douglas was wonderful. He guided me through many problems and stayed with me for over an hour until I had all my questions answered and ready to file. All I can say is that he was truly a big help and a great addition to your staff.
Date published: 2023-03-13
Rated 5 out of 5 by from hi when i first started it can get confusing when some of the questions i do not understand. That gets frustrating. the tax lady was amazing she helped with every question an we walked through it together. thank you Charlotte
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is the Best! I have been using Turbo Tax for a number of years. Since I'm not a CPA, I love that it is so easy to follow and it actually makes me feel that I know what I'm doing. Love the fact that there is always someone there to help if needed. Thanks.
Date published: 2023-03-13
Rated 5 out of 5 by from Highest Possible Recommendation! Very easy to use. Very good people. Excellent service. Worth every penny. Would have been a bargain at twice the price.
Date published: 2023-03-13
Rated 3 out of 5 by from Some issue still not resolved Overall a good product. I’ve been using it since 2008 but some of the problems are systemic. You need to give much better clarity when one has a question. I’m learning as my tax returns become more complex, TT may not be the best choice. This may be my last year as it took me 3 days this time and I’m not confident all is well!
Date published: 2023-03-13
Rated 5 out of 5 by from Tom's Review See Before details that I have already provided. ok
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to Use No fuss and straight to the point. Have no complaints.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 824
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Awful Paid $222 to have my taxes filed and wouldn't let me choice the plan. It was taken out of my tax return and I had already spent two hours filing them and did not feel like redoing my taxes with another service or redoing them so I just paid
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax Worked Well The Software was easy to use. I especially liked the ability to go back and check to make sure I did everything right.
Date published: 2023-03-13
Rated 3 out of 5 by from So easy to use but costly. It's so easy to use but for doing all the work myself, it is quite costly. They took half of what I was receiving.
Date published: 2023-03-13
Rated 4 out of 5 by from Douglas was Wonderful The live tax "helper" Douglas was wonderful. He guided me through many problems and stayed with me for over an hour until I had all my questions answered and ready to file. All I can say is that he was truly a big help and a great addition to your staff.
Date published: 2023-03-13
Rated 5 out of 5 by from hi when i first started it can get confusing when some of the questions i do not understand. That gets frustrating. the tax lady was amazing she helped with every question an we walked through it together. thank you Charlotte
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is the Best! I have been using Turbo Tax for a number of years. Since I'm not a CPA, I love that it is so easy to follow and it actually makes me feel that I know what I'm doing. Love the fact that there is always someone there to help if needed. Thanks.
Date published: 2023-03-13
Rated 5 out of 5 by from Highest Possible Recommendation! Very easy to use. Very good people. Excellent service. Worth every penny. Would have been a bargain at twice the price.
Date published: 2023-03-13
Rated 3 out of 5 by from Some issue still not resolved Overall a good product. I’ve been using it since 2008 but some of the problems are systemic. You need to give much better clarity when one has a question. I’m learning as my tax returns become more complex, TT may not be the best choice. This may be my last year as it took me 3 days this time and I’m not confident all is well!
Date published: 2023-03-13
Rated 5 out of 5 by from Tom's Review See Before details that I have already provided. ok
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to Use No fuss and straight to the point. Have no complaints.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 824