TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

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Rated 5 out of 5 by from Good solid product. The instructions, which were difficult to follow in prior years are much improved. Just two small suggestions: 1. Better explain the $25 state filing charge. Without an explanation, it looks like I'm paying for the free state tax return. 2. Recommend checking for a final update of the software before final filing rather than waiting for the system to reject the filing because of not having the latest version. Otherwise, this is still the top tax software around.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is SOO easy Turbo tax takes the 'scary' out of the process. I am confident its done right. Been a customer for 20+ years
Date published: 2023-03-16
Rated 4 out of 5 by from I love turbo tax used it for many years some people who answer phone do not seem to know any more than I do, this year in particular. usually, they can be very helpful.
Date published: 2023-03-16
Rated 2 out of 5 by from Turbo tax is just OK The downloadable/desktop version is much easier to use, it allows easier exploration of the forms and ability to print forms prior to filing the forms at anytime. Due to systemic bugs last year and again this year I chose to use the online version. I'm not a fan of my data being stored "in the cloud". The online version requires you to decline "additional services i.e. costs" throughout the process, this is annoying to say the least. The cost is considerably higher than the desktop version. I paid close to $200 dollars to file two returns for 2022, the desktop only cost me $70 last year and would have been the same if it had worked. The desktop version allows two returns with the same software. So I pay more for a less user-friendly product this year.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use its a step by step process and takes only an hour or less of your time
Date published: 2023-03-16
Rated 3 out of 5 by from Turbotax Business is not quite up to snuff I use both TurboTax Business and TurboTax Premium Premium has so many excellent features that Business does not. Primarily the ability to download 1099 info. And Business edition efiling is weird - it gave me errors and said I had to fill out other forms but no where in the system does it have instructions on how to fill it out. So I file and cross my fingers that I've done it correctly.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use. Went through everything easily. Liked ability to download forms.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to do Easy to use. First time user. Happy to have my taxes finished.
Date published: 2023-03-16
Rated 5 out of 5 by from TUBOTAX IS THE BEST this is my second year and it was easy to file and I had fun
Date published: 2023-03-16
Rated 5 out of 5 by from Highly Intuitive I enjoyed using turbotax. I only once had to go directy to the forms to mark skip tax. That was not part of the dialogue.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 823
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good solid product. The instructions, which were difficult to follow in prior years are much improved. Just two small suggestions: 1. Better explain the $25 state filing charge. Without an explanation, it looks like I'm paying for the free state tax return. 2. Recommend checking for a final update of the software before final filing rather than waiting for the system to reject the filing because of not having the latest version. Otherwise, this is still the top tax software around.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is SOO easy Turbo tax takes the 'scary' out of the process. I am confident its done right. Been a customer for 20+ years
Date published: 2023-03-16
Rated 4 out of 5 by from I love turbo tax used it for many years some people who answer phone do not seem to know any more than I do, this year in particular. usually, they can be very helpful.
Date published: 2023-03-16
Rated 2 out of 5 by from Turbo tax is just OK The downloadable/desktop version is much easier to use, it allows easier exploration of the forms and ability to print forms prior to filing the forms at anytime. Due to systemic bugs last year and again this year I chose to use the online version. I'm not a fan of my data being stored "in the cloud". The online version requires you to decline "additional services i.e. costs" throughout the process, this is annoying to say the least. The cost is considerably higher than the desktop version. I paid close to $200 dollars to file two returns for 2022, the desktop only cost me $70 last year and would have been the same if it had worked. The desktop version allows two returns with the same software. So I pay more for a less user-friendly product this year.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use its a step by step process and takes only an hour or less of your time
Date published: 2023-03-16
Rated 3 out of 5 by from Turbotax Business is not quite up to snuff I use both TurboTax Business and TurboTax Premium Premium has so many excellent features that Business does not. Primarily the ability to download 1099 info. And Business edition efiling is weird - it gave me errors and said I had to fill out other forms but no where in the system does it have instructions on how to fill it out. So I file and cross my fingers that I've done it correctly.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use. Went through everything easily. Liked ability to download forms.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to do Easy to use. First time user. Happy to have my taxes finished.
Date published: 2023-03-16
Rated 5 out of 5 by from TUBOTAX IS THE BEST this is my second year and it was easy to file and I had fun
Date published: 2023-03-16
Rated 5 out of 5 by from Highly Intuitive I enjoyed using turbotax. I only once had to go directy to the forms to mark skip tax. That was not part of the dialogue.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 823