TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

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Rated 5 out of 5 by from good and pretty easy Was easier than I thought Glad I used turbo Do Not like to do review
Date published: 2023-03-14
Rated 5 out of 5 by from excellent very easy to use, effcient and fast. helpful and great
Date published: 2023-03-14
Rated 3 out of 5 by from Prefer the CD version for a few reasons Usually use the CD version as you can do multiple returns with one purchase. Computer is too old to run the latest so put in for a refund that has yet to get processed despite multiple attempts. Online version doesn't feel as thorough with its questions prompting you to investigate if you have relevant situations to address. You get peppered with extra pages asking you to upgrade this, add that. It would be great if it read your situation and allowed you to downgrade versions (from deluxe to free should have been one of my situations), if appropriate, but it does not. It sounds like you can upload old data in an effort to speed things along and perhaps minimize errors but the online version doesn't prompt you to this. In the end, I paid more than usual to file fewer returns. I have confidence in the accuracy of the return itself but the process was not nearly as satisfying this time through using the online version.
Date published: 2023-03-14
Rated 5 out of 5 by from got taxes done easy to use. i like the little cartoons. i will use again
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is excellent! The Turbo Tax expert who assisted me with a question I had with regard to my 2021 return. He found the answer which satisfied my curiosity.
Date published: 2023-03-14
Rated 5 out of 5 by from product good payment was terrible took almost 3 hr 3 hours to get payment in exceeded time to do taxes
Date published: 2023-03-14
Rated 5 out of 5 by from Helpful Had a call from a very helpful assistant to help manage my situation. Cleared up any questions in minutes!
Date published: 2023-03-14
Rated 5 out of 5 by from good SMOOTH: LORAINE WAS VERY GOOD AND HAD PLEASANT PROCEDURE.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is GREAT! I was nervous about using Turbo Tax, but it was very easy and helpful
Date published: 2023-03-14
Rated 5 out of 5 by from Great tool and easy to use! using TurboTax for the last few years, the tool is easy to use, comes with good explanations and help on saving and planning tax
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 790
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from good and pretty easy Was easier than I thought Glad I used turbo Do Not like to do review
Date published: 2023-03-14
Rated 5 out of 5 by from excellent very easy to use, effcient and fast. helpful and great
Date published: 2023-03-14
Rated 3 out of 5 by from Prefer the CD version for a few reasons Usually use the CD version as you can do multiple returns with one purchase. Computer is too old to run the latest so put in for a refund that has yet to get processed despite multiple attempts. Online version doesn't feel as thorough with its questions prompting you to investigate if you have relevant situations to address. You get peppered with extra pages asking you to upgrade this, add that. It would be great if it read your situation and allowed you to downgrade versions (from deluxe to free should have been one of my situations), if appropriate, but it does not. It sounds like you can upload old data in an effort to speed things along and perhaps minimize errors but the online version doesn't prompt you to this. In the end, I paid more than usual to file fewer returns. I have confidence in the accuracy of the return itself but the process was not nearly as satisfying this time through using the online version.
Date published: 2023-03-14
Rated 5 out of 5 by from got taxes done easy to use. i like the little cartoons. i will use again
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is excellent! The Turbo Tax expert who assisted me with a question I had with regard to my 2021 return. He found the answer which satisfied my curiosity.
Date published: 2023-03-14
Rated 5 out of 5 by from product good payment was terrible took almost 3 hr 3 hours to get payment in exceeded time to do taxes
Date published: 2023-03-14
Rated 5 out of 5 by from Helpful Had a call from a very helpful assistant to help manage my situation. Cleared up any questions in minutes!
Date published: 2023-03-14
Rated 5 out of 5 by from good SMOOTH: LORAINE WAS VERY GOOD AND HAD PLEASANT PROCEDURE.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is GREAT! I was nervous about using Turbo Tax, but it was very easy and helpful
Date published: 2023-03-14
Rated 5 out of 5 by from Great tool and easy to use! using TurboTax for the last few years, the tool is easy to use, comes with good explanations and help on saving and planning tax
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 790