TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

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Rated 5 out of 5 by from 8 Years of Great Service I have been using turbo tax to file my taxes for 8 years. I also use it to help my mother in law file hers. I love that the website is user friendly and easy to follow.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax Helps cover topics that I did not know existed. Made doing my taxes very easy.
Date published: 2023-03-16
Rated 4 out of 5 by from TurboTax It's cool. Fees are high. It would be nice to see them waive some of them.
Date published: 2023-03-16
Rated 4 out of 5 by from HELPFULL IS THERE WAY TO SIMPLE FILING. JUST EASY FILING FORM
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax and Me: We Got the Job Done It's pretty easy using Turbo Tax, especially as this is my second year using it and TT could autofill a lot of the information. There were a couple of confusing moments when I had to scramble for missing information - but that was on me. In fact, I thought I was completely finished with my taxes, but I received a call from Intuit. A friendly service rep asked me if I had a problem with my taxes, as I hadn't submitted them yet. I thought I had! So I went back in, and lo and behold, I had failed to take the final two steps! Yikes! Thanks to that call, I completed the final steps and submitted my tax forms to the IRS.
Date published: 2023-03-16
Rated 3 out of 5 by from 2022 TAX RETURN The program is not intuitively obvious. Initial time projection was 3+ hours. Actual time was 8 hours 1 min. Did not use the tax advisor service so that may have led to the additional time. In addition, do not feel the transaction verification information from financial institutions is necessary. The information verification and changes should be by exception. This is the second year I have used TurboTax and question whether the efficiency and time savings justify the cost.
Date published: 2023-03-16
Rated 1 out of 5 by from Turbo tax over charges Forces you to buy upgraded packages to file your return when your done. Have used turbo tax for years but will not be returning next year. Just fill out the paper form for free and mail it in.
Date published: 2023-03-16
Rated 5 out of 5 by from Guided through the process - including rental! This is the first time we rented a property and I was afraid to even deal with the Taxes rammifications - considered paying an accountant. Turbotax asked questions and guided me through the whole process. It was easy! As long as you have your information/documentation, this was totally worth the little extra i paid to file my taxes.
Date published: 2023-03-16
Rated 5 out of 5 by from I love turbo tax such a great place to do your own taxes and they help so so much
Date published: 2023-03-16
Rated 5 out of 5 by from Been using for years Just a great product that keeps getting better over time
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 716
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 8 Years of Great Service I have been using turbo tax to file my taxes for 8 years. I also use it to help my mother in law file hers. I love that the website is user friendly and easy to follow.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax Helps cover topics that I did not know existed. Made doing my taxes very easy.
Date published: 2023-03-16
Rated 4 out of 5 by from TurboTax It's cool. Fees are high. It would be nice to see them waive some of them.
Date published: 2023-03-16
Rated 4 out of 5 by from HELPFULL IS THERE WAY TO SIMPLE FILING. JUST EASY FILING FORM
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax and Me: We Got the Job Done It's pretty easy using Turbo Tax, especially as this is my second year using it and TT could autofill a lot of the information. There were a couple of confusing moments when I had to scramble for missing information - but that was on me. In fact, I thought I was completely finished with my taxes, but I received a call from Intuit. A friendly service rep asked me if I had a problem with my taxes, as I hadn't submitted them yet. I thought I had! So I went back in, and lo and behold, I had failed to take the final two steps! Yikes! Thanks to that call, I completed the final steps and submitted my tax forms to the IRS.
Date published: 2023-03-16
Rated 3 out of 5 by from 2022 TAX RETURN The program is not intuitively obvious. Initial time projection was 3+ hours. Actual time was 8 hours 1 min. Did not use the tax advisor service so that may have led to the additional time. In addition, do not feel the transaction verification information from financial institutions is necessary. The information verification and changes should be by exception. This is the second year I have used TurboTax and question whether the efficiency and time savings justify the cost.
Date published: 2023-03-16
Rated 1 out of 5 by from Turbo tax over charges Forces you to buy upgraded packages to file your return when your done. Have used turbo tax for years but will not be returning next year. Just fill out the paper form for free and mail it in.
Date published: 2023-03-16
Rated 5 out of 5 by from Guided through the process - including rental! This is the first time we rented a property and I was afraid to even deal with the Taxes rammifications - considered paying an accountant. Turbotax asked questions and guided me through the whole process. It was easy! As long as you have your information/documentation, this was totally worth the little extra i paid to file my taxes.
Date published: 2023-03-16
Rated 5 out of 5 by from I love turbo tax such a great place to do your own taxes and they help so so much
Date published: 2023-03-16
Rated 5 out of 5 by from Been using for years Just a great product that keeps getting better over time
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 716