TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax 2022 didn't go as smoothly as 2000-2021 I struggled to get communication for importing financial statements. Then struggled to get Turbo Tax to connect with Intuit for filing. Wouldn't accept my CC, and then took my money via CC but wouldn't connect to transfer our documents. Lots of glitches this year.
Date published: 2023-03-23
Rated 1 out of 5 by from I dont think I will be using this next year It cost too much, I am practically doing it myself,and I dont like constantly being told to upgrade.
Date published: 2023-03-23
Rated 4 out of 5 by from First time filer Turbo Tax was very easy to follow and told me exactly where to find the numbers.
Date published: 2023-03-23
Rated 5 out of 5 by from turbo tax is easy to use It was simple to follow. Walked me through everything
Date published: 2023-03-23
Rated 4 out of 5 by from Very Helpful with a Complicated Return We had a complicated return involving more than one state. With the help of the experts, I was able to get it done to my satisfaction.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax simple and good easy to use. Good guidance through all process of filling taxes.
Date published: 2023-03-23
Rated 5 out of 5 by from Easy to do I liked using turbo tax. The steps were easy to do and if I had an error they will notify me right away.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is very easy to use I feel confident using Turbo Tax. I will continue to use it.
Date published: 2023-03-23
Rated 3 out of 5 by from TurboTax needs some work Too much unncessary intrusions by Intuit into personal data not needed specifically for the tax return. As further demonstrated by the data required for this review. K-1 and Shedule A need work to ease the pain of fund investors. The copy-paste function for the Wealthfront app specific passowrd still does not work (3-years in a row now). The fact that taxes/shipping/handling will be collected on the electronic filings should be acknowledged up front.
Date published: 2023-03-23
Rated 2 out of 5 by from Over paid for useless service and support I thought upgrading to Delux version would afford me expert live assistance and could help me if maximizing my return, but it's a waste of time and money. All they do is hover over your prompted pages and tell you to click next, but won't afford you any actual advice beyond exactly what is described in the info buttons.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 705
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax 2022 didn't go as smoothly as 2000-2021 I struggled to get communication for importing financial statements. Then struggled to get Turbo Tax to connect with Intuit for filing. Wouldn't accept my CC, and then took my money via CC but wouldn't connect to transfer our documents. Lots of glitches this year.
Date published: 2023-03-23
Rated 1 out of 5 by from I dont think I will be using this next year It cost too much, I am practically doing it myself,and I dont like constantly being told to upgrade.
Date published: 2023-03-23
Rated 4 out of 5 by from First time filer Turbo Tax was very easy to follow and told me exactly where to find the numbers.
Date published: 2023-03-23
Rated 5 out of 5 by from turbo tax is easy to use It was simple to follow. Walked me through everything
Date published: 2023-03-23
Rated 4 out of 5 by from Very Helpful with a Complicated Return We had a complicated return involving more than one state. With the help of the experts, I was able to get it done to my satisfaction.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax simple and good easy to use. Good guidance through all process of filling taxes.
Date published: 2023-03-23
Rated 5 out of 5 by from Easy to do I liked using turbo tax. The steps were easy to do and if I had an error they will notify me right away.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is very easy to use I feel confident using Turbo Tax. I will continue to use it.
Date published: 2023-03-23
Rated 3 out of 5 by from TurboTax needs some work Too much unncessary intrusions by Intuit into personal data not needed specifically for the tax return. As further demonstrated by the data required for this review. K-1 and Shedule A need work to ease the pain of fund investors. The copy-paste function for the Wealthfront app specific passowrd still does not work (3-years in a row now). The fact that taxes/shipping/handling will be collected on the electronic filings should be acknowledged up front.
Date published: 2023-03-23
Rated 2 out of 5 by from Over paid for useless service and support I thought upgrading to Delux version would afford me expert live assistance and could help me if maximizing my return, but it's a waste of time and money. All they do is hover over your prompted pages and tell you to click next, but won't afford you any actual advice beyond exactly what is described in the info buttons.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 705