TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 3 out of 5 by
KW from TC from
Turbo Tax 2022 didn't go as smoothly as 2000-2021
I struggled to get communication for importing financial statements. Then struggled to get Turbo Tax to connect with Intuit for filing. Wouldn't accept my CC, and then took my money via CC but wouldn't connect to transfer our documents. Lots of glitches this year.
Date published: 2023-03-23
Rated 1 out of 5 by
Whyisthis from
I dont think I will be using this next year
It cost too much, I am practically doing it myself,and I dont like constantly being told to upgrade.
Date published: 2023-03-23
Rated 4 out of 5 by
EmmaPic05 from
First time filer
Turbo Tax was very easy to follow and told me exactly where to find the numbers.
Date published: 2023-03-23
Rated 5 out of 5 by
MARG2023 from
turbo tax is easy to use
It was simple to follow. Walked me through everything
Date published: 2023-03-23
Rated 4 out of 5 by
BN55 from
Very Helpful with a Complicated Return
We had a complicated return involving more than one state. With the help of the experts, I was able to get it done to my satisfaction.
Date published: 2023-03-23
Rated 5 out of 5 by
Cesar 196 from
Turbo Tax simple and good
easy to use. Good guidance through all process of filling taxes.
Date published: 2023-03-23
Rated 5 out of 5 by
Omimelo from
Easy to do
I liked using turbo tax. The steps were easy to do and if I had an error they will notify me right away.
Date published: 2023-03-23
Rated 5 out of 5 by
Csm 62 from
Turbo Tax is very easy to use
I feel confident using Turbo Tax. I will continue to use it.
Date published: 2023-03-23
Rated 3 out of 5 by
dave306 from
TurboTax needs some work
Too much unncessary intrusions by Intuit into personal data not needed specifically for the tax return. As further demonstrated by the data required for this review. K-1 and Shedule A need work to ease the pain of fund investors. The copy-paste function for the Wealthfront app specific passowrd still does not work (3-years in a row now). The fact that taxes/shipping/handling will be collected on the electronic filings should be acknowledged up front.
Date published: 2023-03-23
Rated 2 out of 5 by
JHilton14 from
Over paid for useless service and support
I thought upgrading to Delux version would afford me expert live assistance and could help me if maximizing my return, but it's a waste of time and money. All they do is hover over your prompted pages and tell you to click next, but won't afford you any actual advice beyond exactly what is described in the info buttons.
All TurboTax® Offerings Reviews - Page 705
Date published: 2023-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
KW from TC from
Turbo Tax 2022 didn't go as smoothly as 2000-2021
I struggled to get communication for importing financial statements. Then struggled to get Turbo Tax to connect with Intuit for filing. Wouldn't accept my CC, and then took my money via CC but wouldn't connect to transfer our documents. Lots of glitches this year.
Date published: 2023-03-23
Rated 1 out of 5 by
Whyisthis from
I dont think I will be using this next year
It cost too much, I am practically doing it myself,and I dont like constantly being told to upgrade.
Date published: 2023-03-23
Rated 4 out of 5 by
EmmaPic05 from
First time filer
Turbo Tax was very easy to follow and told me exactly where to find the numbers.
Date published: 2023-03-23
Rated 5 out of 5 by
MARG2023 from
turbo tax is easy to use
It was simple to follow. Walked me through everything
Date published: 2023-03-23
Rated 4 out of 5 by
BN55 from
Very Helpful with a Complicated Return
We had a complicated return involving more than one state. With the help of the experts, I was able to get it done to my satisfaction.
Date published: 2023-03-23
Rated 5 out of 5 by
Cesar 196 from
Turbo Tax simple and good
easy to use. Good guidance through all process of filling taxes.
Date published: 2023-03-23
Rated 5 out of 5 by
Omimelo from
Easy to do
I liked using turbo tax. The steps were easy to do and if I had an error they will notify me right away.
Date published: 2023-03-23
Rated 5 out of 5 by
Csm 62 from
Turbo Tax is very easy to use
I feel confident using Turbo Tax. I will continue to use it.
Date published: 2023-03-23
Rated 3 out of 5 by
dave306 from
TurboTax needs some work
Too much unncessary intrusions by Intuit into personal data not needed specifically for the tax return. As further demonstrated by the data required for this review. K-1 and Shedule A need work to ease the pain of fund investors. The copy-paste function for the Wealthfront app specific passowrd still does not work (3-years in a row now). The fact that taxes/shipping/handling will be collected on the electronic filings should be acknowledged up front.
Date published: 2023-03-23
Rated 2 out of 5 by
JHilton14 from
Over paid for useless service and support
I thought upgrading to Delux version would afford me expert live assistance and could help me if maximizing my return, but it's a waste of time and money. All they do is hover over your prompted pages and tell you to click next, but won't afford you any actual advice beyond exactly what is described in the info buttons.
All TurboTax® Offerings Reviews - Page 705
Date published: 2023-03-23