TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy and helpful 10/10 recommend using Turbo Tax. They made it simple and easy.
Date published: 2023-03-15
Rated 5 out of 5 by from EASY I asked my mom a tax question and she said, "You'll have to ask your accountant." HA! I'm my accountant! Filed in less than 2 hours and not unhappy with the fees.
Date published: 2023-03-15
Rated 4 out of 5 by from Couldn't call The tax program was good. I couldn't talk to anybody I was disconnected and couldn't call back.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy to Use! The ease of use is great. There was no jumping through hoops and trying to find some obscure piece of information on a W-2. In addition I could file the State taxes for free also.
Date published: 2023-03-15
Rated 3 out of 5 by from turbotax is mediocre Does not send text or email of tax acceptance in a timely manner. Still programmatic glitches in middle of March. Hard to report problems. Interest income on schedule B worksheet should provide for breaking down regular interest, treasury interest and municipal interest also bond premium and accrued interest) Now schedule B's need to be broken into two parts to accurately reflect these components. NYS data not transferred from previous year in full
Date published: 2023-03-15
Rated 5 out of 5 by from The live expert was great The live expert was kind and understanding of my situation. The self filling still needs work.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax did it For a first time do it myself tax prep it was fairly easy
Date published: 2023-03-15
Rated 5 out of 5 by from Recommend TurboTax Easy to use. I made a few mistakes along the way, but was quickly able to correct them.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax is great Great service. Agent assisted me with all the questions I had,
Date published: 2023-03-15
Rated 5 out of 5 by from Great work I had a unusual problem and Denise W. stuck with it until it was resolved. Thank you so much Denise.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 688
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and helpful 10/10 recommend using Turbo Tax. They made it simple and easy.
Date published: 2023-03-15
Rated 5 out of 5 by from EASY I asked my mom a tax question and she said, "You'll have to ask your accountant." HA! I'm my accountant! Filed in less than 2 hours and not unhappy with the fees.
Date published: 2023-03-15
Rated 4 out of 5 by from Couldn't call The tax program was good. I couldn't talk to anybody I was disconnected and couldn't call back.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy to Use! The ease of use is great. There was no jumping through hoops and trying to find some obscure piece of information on a W-2. In addition I could file the State taxes for free also.
Date published: 2023-03-15
Rated 3 out of 5 by from turbotax is mediocre Does not send text or email of tax acceptance in a timely manner. Still programmatic glitches in middle of March. Hard to report problems. Interest income on schedule B worksheet should provide for breaking down regular interest, treasury interest and municipal interest also bond premium and accrued interest) Now schedule B's need to be broken into two parts to accurately reflect these components. NYS data not transferred from previous year in full
Date published: 2023-03-15
Rated 5 out of 5 by from The live expert was great The live expert was kind and understanding of my situation. The self filling still needs work.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax did it For a first time do it myself tax prep it was fairly easy
Date published: 2023-03-15
Rated 5 out of 5 by from Recommend TurboTax Easy to use. I made a few mistakes along the way, but was quickly able to correct them.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax is great Great service. Agent assisted me with all the questions I had,
Date published: 2023-03-15
Rated 5 out of 5 by from Great work I had a unusual problem and Denise W. stuck with it until it was resolved. Thank you so much Denise.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 688