TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

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Rated 4 out of 5 by from walk through questions need work ran into problems in reporting the sale of a rental property. some of the questions are misleading and cause users to delete the entire property. I used the forum several times to try to fix it, and had to re-start my entire return. It is also not clear how to break down the assets involved in the sale of a rental. The TT walkthrough could be so much more helpful, and there are several different answers given in the forum. Some from experts, some from users. So I had to patch together an answer and disregard user comments. When dozens of people have this same problem, it's a problem!
Date published: 2023-03-14
Rated 5 out of 5 by from I love turbo tax Difficult but thorough. Does a good job! hjhuihyuo;ho
Date published: 2023-03-14
Rated 5 out of 5 by from Easy to Use I've been using Turbotax since I started filing taxes (10 years now) and it's always very easy to use. I just started a business last year, and implementing self-employment taxes was fairly easy as well. Then I ran into a problem regarding COVID relief, and the representative who helped me was able to resolve my problem so quickly! Would definitely recommend Turbotax to anyone, especially newbies!
Date published: 2023-03-14
Rated 5 out of 5 by from Complicated return! Filed!! I had sold an income producing inherited property with 3 owners. The sidebar in Turbo walked me through everything! Additionally had to file part time residency in 2 states. Turbo pulled everything over that was applicable to each state. 27 pages printed and e-file is done! Couldn't have done it without TurboTax!
Date published: 2023-03-14
Rated 2 out of 5 by from This program help but is getting bloated I just want to do my taxes yet it love freaking out 7-9 times over mistakes it made
Date published: 2023-03-14
Rated 4 out of 5 by from Easier than Tax Act I had no personal contact. Easy to navigate. The state retirement pension lacked the “insurance premiums paid” box.
Date published: 2023-03-14
Rated 5 out of 5 by from I use turbotax every year I use the CD version of turbotax and have used it for years never had any issues. I usually purchase the audit support for the added layer of protection.
Date published: 2023-03-14
Rated 3 out of 5 by from glitch All of a sudden there's an issue with the paying of the 25.00 and now it's try again later. which turns out I have to pay 40.00 to have them do it now. sounds a little convenient for me just to lose an extra $15. imagine how many people get these charges and just because they are tired of doing the taxes and pay the extra fee.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is always great!! I have been using TurboTax for over 10 years now and I am always happy with the results!!
Date published: 2023-03-14
Rated 5 out of 5 by from Trusted Explains the why's and saves time and speeds up the process. Long time user.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 686
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from walk through questions need work ran into problems in reporting the sale of a rental property. some of the questions are misleading and cause users to delete the entire property. I used the forum several times to try to fix it, and had to re-start my entire return. It is also not clear how to break down the assets involved in the sale of a rental. The TT walkthrough could be so much more helpful, and there are several different answers given in the forum. Some from experts, some from users. So I had to patch together an answer and disregard user comments. When dozens of people have this same problem, it's a problem!
Date published: 2023-03-14
Rated 5 out of 5 by from I love turbo tax Difficult but thorough. Does a good job! hjhuihyuo;ho
Date published: 2023-03-14
Rated 5 out of 5 by from Easy to Use I've been using Turbotax since I started filing taxes (10 years now) and it's always very easy to use. I just started a business last year, and implementing self-employment taxes was fairly easy as well. Then I ran into a problem regarding COVID relief, and the representative who helped me was able to resolve my problem so quickly! Would definitely recommend Turbotax to anyone, especially newbies!
Date published: 2023-03-14
Rated 5 out of 5 by from Complicated return! Filed!! I had sold an income producing inherited property with 3 owners. The sidebar in Turbo walked me through everything! Additionally had to file part time residency in 2 states. Turbo pulled everything over that was applicable to each state. 27 pages printed and e-file is done! Couldn't have done it without TurboTax!
Date published: 2023-03-14
Rated 2 out of 5 by from This program help but is getting bloated I just want to do my taxes yet it love freaking out 7-9 times over mistakes it made
Date published: 2023-03-14
Rated 4 out of 5 by from Easier than Tax Act I had no personal contact. Easy to navigate. The state retirement pension lacked the “insurance premiums paid” box.
Date published: 2023-03-14
Rated 5 out of 5 by from I use turbotax every year I use the CD version of turbotax and have used it for years never had any issues. I usually purchase the audit support for the added layer of protection.
Date published: 2023-03-14
Rated 3 out of 5 by from glitch All of a sudden there's an issue with the paying of the 25.00 and now it's try again later. which turns out I have to pay 40.00 to have them do it now. sounds a little convenient for me just to lose an extra $15. imagine how many people get these charges and just because they are tired of doing the taxes and pay the extra fee.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is always great!! I have been using TurboTax for over 10 years now and I am always happy with the results!!
Date published: 2023-03-14
Rated 5 out of 5 by from Trusted Explains the why's and saves time and speeds up the process. Long time user.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 686