TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Excellent Customer Service! I am happy to recommend Turbo Tax to everyone needing a wonderful, prompt & professional Tax Consutant!
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to use and accurate! I have used Turbotax for over 20 years to file my tax returns - both personal and for a while my small business... Easy to use, accurate and free e-filing... what's not to like!!
Date published: 2023-03-13
Rated 5 out of 5 by from Turbox Tax is amazing My Turbo Tax agent was wonderful. I've used this software for many years with no issues. This is my main source of tax filing.
Date published: 2023-03-13
Rated 5 out of 5 by from SO SIMPLE AND GREAT INSTRUCTIONS SO SIMPLE TO USE AND NAVIGATE! I WOULD RECOMMENED THIS EASY TO USE PRODUCT TO EVERONE!
Date published: 2023-03-13
Rated 4 out of 5 by from Straightforward, does a good job with importing I like the race feature. It is a good motivator for getting this done.
Date published: 2023-03-13
Rated 2 out of 5 by from First time online user from a repeat disc user Live experts were great in answering my questions & concerns. I have purchased & used Turbo Tax discs for years. This is my first year on line due to Turbo Tax not accepting my computer Operating System for their disc but will accept my computer tax input for online. This Dichotomy is absurd and was without up front notification nor justification.The on line system directed me to a more complex Turbo Tax program which I did not require but increased the cost. It did not allow for input such as the cost of filing the taxes. Which was only one input contributing to my 2%+ increase in my effective tax rate. If I continue next year with Turbo Tax, I will purchase a new computer and it will be back to the disc purchase. Unfortunately there is a strong possibility I will seek tax help elsewhere.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo tax is great Turbo live agent was easy as 123. Agent was respectable and help very much.
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax is ok I thought it was expensive. I didn't like the time pressure that was put on me to get this finished. Jacqueline said it came from TurboTax because they didn't want my information in their system very long. TurboTax should use sensitive information protection like I have to do with my insurance customers.
Date published: 2023-03-13
Rated 5 out of 5 by from Simple and Easy I had been using H&R Block for years...this year they showed that they have turned into complete chaos, so I switched. TurboTax is soooo much simpler to go through and it was so much easier to find answers to my questions. I did not have to contact customer service...which really is a good thing as after 2.5 hours and 7 reps at H&R Block were unable to help...when google immediately popped up the answer I was looking for if I were to file with TurboTax. Incredibly helpful and simple. Such a better experience.
Date published: 2023-03-13
Rated 5 out of 5 by from Nick easy peasy. Gave me more spare time to enjoy the finer things in life.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 644
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Customer Service! I am happy to recommend Turbo Tax to everyone needing a wonderful, prompt & professional Tax Consutant!
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to use and accurate! I have used Turbotax for over 20 years to file my tax returns - both personal and for a while my small business... Easy to use, accurate and free e-filing... what's not to like!!
Date published: 2023-03-13
Rated 5 out of 5 by from Turbox Tax is amazing My Turbo Tax agent was wonderful. I've used this software for many years with no issues. This is my main source of tax filing.
Date published: 2023-03-13
Rated 5 out of 5 by from SO SIMPLE AND GREAT INSTRUCTIONS SO SIMPLE TO USE AND NAVIGATE! I WOULD RECOMMENED THIS EASY TO USE PRODUCT TO EVERONE!
Date published: 2023-03-13
Rated 4 out of 5 by from Straightforward, does a good job with importing I like the race feature. It is a good motivator for getting this done.
Date published: 2023-03-13
Rated 2 out of 5 by from First time online user from a repeat disc user Live experts were great in answering my questions & concerns. I have purchased & used Turbo Tax discs for years. This is my first year on line due to Turbo Tax not accepting my computer Operating System for their disc but will accept my computer tax input for online. This Dichotomy is absurd and was without up front notification nor justification.The on line system directed me to a more complex Turbo Tax program which I did not require but increased the cost. It did not allow for input such as the cost of filing the taxes. Which was only one input contributing to my 2%+ increase in my effective tax rate. If I continue next year with Turbo Tax, I will purchase a new computer and it will be back to the disc purchase. Unfortunately there is a strong possibility I will seek tax help elsewhere.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo tax is great Turbo live agent was easy as 123. Agent was respectable and help very much.
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax is ok I thought it was expensive. I didn't like the time pressure that was put on me to get this finished. Jacqueline said it came from TurboTax because they didn't want my information in their system very long. TurboTax should use sensitive information protection like I have to do with my insurance customers.
Date published: 2023-03-13
Rated 5 out of 5 by from Simple and Easy I had been using H&R Block for years...this year they showed that they have turned into complete chaos, so I switched. TurboTax is soooo much simpler to go through and it was so much easier to find answers to my questions. I did not have to contact customer service...which really is a good thing as after 2.5 hours and 7 reps at H&R Block were unable to help...when google immediately popped up the answer I was looking for if I were to file with TurboTax. Incredibly helpful and simple. Such a better experience.
Date published: 2023-03-13
Rated 5 out of 5 by from Nick easy peasy. Gave me more spare time to enjoy the finer things in life.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 644