TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Thorough software Quite helpful and thorough, but it could use more tips to complete difficult / less common situations. The lack of Mac OS support is frustrating.
Date published: 2023-03-13
Rated 1 out of 5 by from Confusing I'm a graduate student who made no income. I thought it would be quick and easy, but really I'm not even sure what they did for me. I paid a lot, and I don't know what for. I hope they create a quicker pathway for students in the future.
Date published: 2023-03-13
Rated 3 out of 5 by from Turbo Tax for Business Needs Work I completed 3 partnership returns. Quickbooks got all three of them wrong. I had to manually go into the forms to correct them. Somehow it could not calculate the % of beginning equity for each partner causing the ending equity to also be wrong. Once I manually corrected it all was good.
Date published: 2023-03-13
Rated 4 out of 5 by from would like a line by line year to year comparison would like import of prior and see a year to year comparison.
Date published: 2023-03-13
Rated 5 out of 5 by from I recommend to others!! I had no problems doing it! I’m just a bit slow on computer.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is so easy to use!! We think the program is so easy to use and very user friendly !!
Date published: 2023-03-13
Rated 3 out of 5 by from Good software but UI/UX improvements are needed. Overall the TurboTax software is helpful but not without bugs. I think the user experience can be improved a bit more. It would be good to analyze issue from a UI/UX perspective for continuous improvements to this software.
Date published: 2023-03-13
Rated 5 out of 5 by from Great customer service TurboTax finally managed to improve their telephone customer service.
Date published: 2023-03-13
Rated 5 out of 5 by from All the Professionals are Professionals I was fortunate enough to call several times and each professional was able to help me with each question.
Date published: 2023-03-13
Rated 5 out of 5 by from easy to use Since 1995 rely on TurboTax accuracy. Current with updates and helpsmto have a final check before filing.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 585
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Thorough software Quite helpful and thorough, but it could use more tips to complete difficult / less common situations. The lack of Mac OS support is frustrating.
Date published: 2023-03-13
Rated 1 out of 5 by from Confusing I'm a graduate student who made no income. I thought it would be quick and easy, but really I'm not even sure what they did for me. I paid a lot, and I don't know what for. I hope they create a quicker pathway for students in the future.
Date published: 2023-03-13
Rated 3 out of 5 by from Turbo Tax for Business Needs Work I completed 3 partnership returns. Quickbooks got all three of them wrong. I had to manually go into the forms to correct them. Somehow it could not calculate the % of beginning equity for each partner causing the ending equity to also be wrong. Once I manually corrected it all was good.
Date published: 2023-03-13
Rated 4 out of 5 by from would like a line by line year to year comparison would like import of prior and see a year to year comparison.
Date published: 2023-03-13
Rated 5 out of 5 by from I recommend to others!! I had no problems doing it! I’m just a bit slow on computer.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is so easy to use!! We think the program is so easy to use and very user friendly !!
Date published: 2023-03-13
Rated 3 out of 5 by from Good software but UI/UX improvements are needed. Overall the TurboTax software is helpful but not without bugs. I think the user experience can be improved a bit more. It would be good to analyze issue from a UI/UX perspective for continuous improvements to this software.
Date published: 2023-03-13
Rated 5 out of 5 by from Great customer service TurboTax finally managed to improve their telephone customer service.
Date published: 2023-03-13
Rated 5 out of 5 by from All the Professionals are Professionals I was fortunate enough to call several times and each professional was able to help me with each question.
Date published: 2023-03-13
Rated 5 out of 5 by from easy to use Since 1995 rely on TurboTax accuracy. Current with updates and helpsmto have a final check before filing.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 585