TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Business is Great for LLC Just started a new LLC and had a lot of questions. You definitely need Turbo Tax Business for LLC. Primer or Home and Business will NOT due for an LLC. I was pretty easy. I ran into some snags with some of the question, setting up the LLC for the first time. Call Turbo Tax Assist, and with Joe's help I was back in business. Completed my taxes the same day.
Date published: 2023-03-19
Rated 5 out of 5 by from turbo tax is easy to use it took me less than 1 hour to file my return. my information is stored from the prior year
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome The process was seamless. I loved having everything done for me.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to use Easy to use. Support Center is great. Calculations have improved a lot.
Date published: 2023-03-19
Rated 4 out of 5 by from Not as good as it used to be. Unable to import 401k from Fidelity so updated to Premier. It still failed to import so wasted $35 for NOTHING. Several places during deductions it gets in a loop with no way out. During healthcare questions the correct answer is not an option. This product is not as good as it used to be.
Date published: 2023-03-19
Rated 1 out of 5 by from Terrible Service-constant upsell for unnecessary I literally had to complete the tax return for my Mother 3 times because there was constant attempts to upsell for unnecessary services, and you don't know how much you owe literally until you are ready to file. You have to pay VERY close attention to the upsell. My mother's return is very simple; retirement, social security, and dividends, with no deductions. You have 10 years of history and IT IS THE SAME. You know she doesn't need the more complex solutions but you upsell anyway, and the process is designed to hide the total cost from you until the end. Somehow I choose Premier at $89, and the final cost is over $200 when I added no additional services, so I had to start over. SHAME on YOU!
Date published: 2023-03-19
Rated 5 out of 5 by from Good Good, it was easy enough. I would use Turbo tax again next year
Date published: 2023-03-19
Rated 5 out of 5 by from Another Good Year w/ Turbotax I’ve used TT for many many years and because it keeps the same format, it is easy to use. This year their state filing fees were lower so I was happy about this. Seemed more reasonable than in the past.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax is great The system is quite efficient, because it can automatically get the online information and stores your past year's tax info. There is live support in case you have some issues in your tax return and filing. E-filing is easy if there's no issue with your taxes.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is indeed excellent Turbo tax is very user-friendly; it navigates you through. I didn't have any issues from beginning to end. Thank you so much.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 571
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Business is Great for LLC Just started a new LLC and had a lot of questions. You definitely need Turbo Tax Business for LLC. Primer or Home and Business will NOT due for an LLC. I was pretty easy. I ran into some snags with some of the question, setting up the LLC for the first time. Call Turbo Tax Assist, and with Joe's help I was back in business. Completed my taxes the same day.
Date published: 2023-03-19
Rated 5 out of 5 by from turbo tax is easy to use it took me less than 1 hour to file my return. my information is stored from the prior year
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome The process was seamless. I loved having everything done for me.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to use Easy to use. Support Center is great. Calculations have improved a lot.
Date published: 2023-03-19
Rated 4 out of 5 by from Not as good as it used to be. Unable to import 401k from Fidelity so updated to Premier. It still failed to import so wasted $35 for NOTHING. Several places during deductions it gets in a loop with no way out. During healthcare questions the correct answer is not an option. This product is not as good as it used to be.
Date published: 2023-03-19
Rated 1 out of 5 by from Terrible Service-constant upsell for unnecessary I literally had to complete the tax return for my Mother 3 times because there was constant attempts to upsell for unnecessary services, and you don't know how much you owe literally until you are ready to file. You have to pay VERY close attention to the upsell. My mother's return is very simple; retirement, social security, and dividends, with no deductions. You have 10 years of history and IT IS THE SAME. You know she doesn't need the more complex solutions but you upsell anyway, and the process is designed to hide the total cost from you until the end. Somehow I choose Premier at $89, and the final cost is over $200 when I added no additional services, so I had to start over. SHAME on YOU!
Date published: 2023-03-19
Rated 5 out of 5 by from Good Good, it was easy enough. I would use Turbo tax again next year
Date published: 2023-03-19
Rated 5 out of 5 by from Another Good Year w/ Turbotax I’ve used TT for many many years and because it keeps the same format, it is easy to use. This year their state filing fees were lower so I was happy about this. Seemed more reasonable than in the past.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax is great The system is quite efficient, because it can automatically get the online information and stores your past year's tax info. There is live support in case you have some issues in your tax return and filing. E-filing is easy if there's no issue with your taxes.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is indeed excellent Turbo tax is very user-friendly; it navigates you through. I didn't have any issues from beginning to end. Thank you so much.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 571