TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.
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Rated 4 out of 5 by
this thing is dumb from
was hard for me
Had a hard time but finally get it. thanks for the help.
Date published: 2023-03-15
Rated 4 out of 5 by
Steven 99 from
Good, but room for improvement
Had to make several calls to customer service. The automated phone process was simple sometimes and difficult other times. The step by step often wanted numbers to be added. However, if you enter -0- forms may auto populate. This resulted in me making a call to learn how to delete a form. This could have been prevented by not allowing -0- or having -0- result in the form not auto populating.
Date published: 2023-03-15
Rated 5 out of 5 by
Ycolon from
Turbo Tax is awesome
Everyone was great from Vickie to Beatrice. Very Professional, nice and thorough.
Date published: 2023-03-15
Rated 5 out of 5 by
BigBody05 from
great service
The process was very simple, thanks to you guys. I appreciate the help I received.
Date published: 2023-03-15
Rated 5 out of 5 by
RJ 3031 from
Great Service
This was a great experience. Very easy and pleasant.
Date published: 2023-03-15
Rated 5 out of 5 by
bueno69 from
EASY TO USE
Completed my taxes within 15 minutes! I love how easy the website was and how helpful.
Date published: 2023-03-15
Rated 5 out of 5 by
Honey111111 from
TurboTax
Outstanding Assistance Provided Outstanding Assistance
Date published: 2023-03-15
Rated 4 out of 5 by
Annagjarvis from
Great Tax Help
Tax info was very helpful during my return, and made the process easier.
Date published: 2023-03-15
Rated 4 out of 5 by
cbv9459 from
Turbo tax worked, but not without a bit of stress
This year had new items and because I had never had them before, Turbo Tax did not ask about them - or give me a good way to find/remember to include those items. I would have liked to be able to see the forms before they were ready to file...it gave me a bit of anxiety about whether I would need to send more for self-employment.
Date published: 2023-03-15
Rated 5 out of 5 by
joethefarmer from
TurboTax self employed business works for me
Needed help understanding schedule K-1 box 16 entry from my LLC partnership
All TurboTax® Offerings Reviews - Page 550
Date published: 2023-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
this thing is dumb from
was hard for me
Had a hard time but finally get it. thanks for the help.
Date published: 2023-03-15
Rated 4 out of 5 by
Steven 99 from
Good, but room for improvement
Had to make several calls to customer service. The automated phone process was simple sometimes and difficult other times. The step by step often wanted numbers to be added. However, if you enter -0- forms may auto populate. This resulted in me making a call to learn how to delete a form. This could have been prevented by not allowing -0- or having -0- result in the form not auto populating.
Date published: 2023-03-15
Rated 5 out of 5 by
Ycolon from
Turbo Tax is awesome
Everyone was great from Vickie to Beatrice. Very Professional, nice and thorough.
Date published: 2023-03-15
Rated 5 out of 5 by
BigBody05 from
great service
The process was very simple, thanks to you guys. I appreciate the help I received.
Date published: 2023-03-15
Rated 5 out of 5 by
RJ 3031 from
Great Service
This was a great experience. Very easy and pleasant.
Date published: 2023-03-15
Rated 5 out of 5 by
bueno69 from
EASY TO USE
Completed my taxes within 15 minutes! I love how easy the website was and how helpful.
Date published: 2023-03-15
Rated 5 out of 5 by
Honey111111 from
TurboTax
Outstanding Assistance Provided Outstanding Assistance
Date published: 2023-03-15
Rated 4 out of 5 by
Annagjarvis from
Great Tax Help
Tax info was very helpful during my return, and made the process easier.
Date published: 2023-03-15
Rated 4 out of 5 by
cbv9459 from
Turbo tax worked, but not without a bit of stress
This year had new items and because I had never had them before, Turbo Tax did not ask about them - or give me a good way to find/remember to include those items. I would have liked to be able to see the forms before they were ready to file...it gave me a bit of anxiety about whether I would need to send more for self-employment.
Date published: 2023-03-15
Rated 5 out of 5 by
joethefarmer from
TurboTax self employed business works for me
Needed help understanding schedule K-1 box 16 entry from my LLC partnership
All TurboTax® Offerings Reviews - Page 550
Date published: 2023-03-15