TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

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Rated 4 out of 5 by from was hard for me Had a hard time but finally get it. thanks for the help.
Date published: 2023-03-15
Rated 4 out of 5 by from Good, but room for improvement Had to make several calls to customer service. The automated phone process was simple sometimes and difficult other times. The step by step often wanted numbers to be added. However, if you enter -0- forms may auto populate. This resulted in me making a call to learn how to delete a form. This could have been prevented by not allowing -0- or having -0- result in the form not auto populating.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is awesome Everyone was great from Vickie to Beatrice. Very Professional, nice and thorough.
Date published: 2023-03-15
Rated 5 out of 5 by from great service The process was very simple, thanks to you guys. I appreciate the help I received.
Date published: 2023-03-15
Rated 5 out of 5 by from Great Service This was a great experience. Very easy and pleasant.
Date published: 2023-03-15
Rated 5 out of 5 by from EASY TO USE Completed my taxes within 15 minutes! I love how easy the website was and how helpful.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax Outstanding Assistance Provided Outstanding Assistance
Date published: 2023-03-15
Rated 4 out of 5 by from Great Tax Help Tax info was very helpful during my return, and made the process easier.
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo tax worked, but not without a bit of stress This year had new items and because I had never had them before, Turbo Tax did not ask about them - or give me a good way to find/remember to include those items. I would have liked to be able to see the forms before they were ready to file...it gave me a bit of anxiety about whether I would need to send more for self-employment.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax self employed business works for me Needed help understanding schedule K-1 box 16 entry from my LLC partnership
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 550
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from was hard for me Had a hard time but finally get it. thanks for the help.
Date published: 2023-03-15
Rated 4 out of 5 by from Good, but room for improvement Had to make several calls to customer service. The automated phone process was simple sometimes and difficult other times. The step by step often wanted numbers to be added. However, if you enter -0- forms may auto populate. This resulted in me making a call to learn how to delete a form. This could have been prevented by not allowing -0- or having -0- result in the form not auto populating.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is awesome Everyone was great from Vickie to Beatrice. Very Professional, nice and thorough.
Date published: 2023-03-15
Rated 5 out of 5 by from great service The process was very simple, thanks to you guys. I appreciate the help I received.
Date published: 2023-03-15
Rated 5 out of 5 by from Great Service This was a great experience. Very easy and pleasant.
Date published: 2023-03-15
Rated 5 out of 5 by from EASY TO USE Completed my taxes within 15 minutes! I love how easy the website was and how helpful.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax Outstanding Assistance Provided Outstanding Assistance
Date published: 2023-03-15
Rated 4 out of 5 by from Great Tax Help Tax info was very helpful during my return, and made the process easier.
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo tax worked, but not without a bit of stress This year had new items and because I had never had them before, Turbo Tax did not ask about them - or give me a good way to find/remember to include those items. I would have liked to be able to see the forms before they were ready to file...it gave me a bit of anxiety about whether I would need to send more for self-employment.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax self employed business works for me Needed help understanding schedule K-1 box 16 entry from my LLC partnership
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 550