TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbotax was easy to use We have a rental this year, so I needed the TurboTax Premier. I used TurboTax for the last 10 years but just for us. I was afraid to do our taxes this year using TurboTax and taught about using a tax consultant. I did read that TurboTax had a application for people with rentals so I decided to try it. It was not to easy to use because I did not understand some of instructions or inputs. I read the help information when I got stuck and figure what I needed to do. I did my taxes in less than four hours which I taught would take at least 3 days. Thank you for the help information on inputs.
Date published: 2023-03-24
Rated 5 out of 5 by from Awesome! Fast and Easy I have been using Turbo Tax for several years with very few problems.
Date published: 2023-03-24
Rated 2 out of 5 by from Too confusing TurboTax has gotten too confusing for me. Next year I'm going to a tax preparer and pay more.
Date published: 2023-03-24
Rated 5 out of 5 by from Soooo easy..... Very straightforward and easy to use. A bit expensive but I'll continue to use it.
Date published: 2023-03-24
Rated 5 out of 5 by from Wonderful Excellent way to handle and finalize everything myself
Date published: 2023-03-24
Rated 1 out of 5 by from Horrible Awful, let this be a seamless process instead of juicing the life out of consumers once a year
Date published: 2023-03-24
Rated 3 out of 5 by from TT has been great but not this year (2022) As unhappy as I was with TT this year, I will consider trying a different software next year (after 20+ years of TT).
Date published: 2023-03-24
Rated 4 out of 5 by from Bright You have to have done your own taxes to better respond to Turbo questions. I find it somewhat of a challenge but I like how fast it is and the E-filing.
Date published: 2023-03-24
Rated 5 out of 5 by from I Love TurboTax!! But I hate the additional fees!! I Love using TurboTax and don't mind paying for the help!! What I hate is the additional fees for processing!! I may choose a different route in the future.
Date published: 2023-03-24
Rated 3 out of 5 by from Turbo was easy I didn't give it more stars as I'm not sure why I had to pay for Assisted Premier as I never really used it, the system was easy to use but I never talked with anyone and it made me pay more. The system is so easy to use for taxes, however.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 492
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax was easy to use We have a rental this year, so I needed the TurboTax Premier. I used TurboTax for the last 10 years but just for us. I was afraid to do our taxes this year using TurboTax and taught about using a tax consultant. I did read that TurboTax had a application for people with rentals so I decided to try it. It was not to easy to use because I did not understand some of instructions or inputs. I read the help information when I got stuck and figure what I needed to do. I did my taxes in less than four hours which I taught would take at least 3 days. Thank you for the help information on inputs.
Date published: 2023-03-24
Rated 5 out of 5 by from Awesome! Fast and Easy I have been using Turbo Tax for several years with very few problems.
Date published: 2023-03-24
Rated 2 out of 5 by from Too confusing TurboTax has gotten too confusing for me. Next year I'm going to a tax preparer and pay more.
Date published: 2023-03-24
Rated 5 out of 5 by from Soooo easy..... Very straightforward and easy to use. A bit expensive but I'll continue to use it.
Date published: 2023-03-24
Rated 5 out of 5 by from Wonderful Excellent way to handle and finalize everything myself
Date published: 2023-03-24
Rated 1 out of 5 by from Horrible Awful, let this be a seamless process instead of juicing the life out of consumers once a year
Date published: 2023-03-24
Rated 3 out of 5 by from TT has been great but not this year (2022) As unhappy as I was with TT this year, I will consider trying a different software next year (after 20+ years of TT).
Date published: 2023-03-24
Rated 4 out of 5 by from Bright You have to have done your own taxes to better respond to Turbo questions. I find it somewhat of a challenge but I like how fast it is and the E-filing.
Date published: 2023-03-24
Rated 5 out of 5 by from I Love TurboTax!! But I hate the additional fees!! I Love using TurboTax and don't mind paying for the help!! What I hate is the additional fees for processing!! I may choose a different route in the future.
Date published: 2023-03-24
Rated 3 out of 5 by from Turbo was easy I didn't give it more stars as I'm not sure why I had to pay for Assisted Premier as I never really used it, the system was easy to use but I never talked with anyone and it made me pay more. The system is so easy to use for taxes, however.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 492