TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy to use and very helpfull The live expert was very helpful and was able to answer my question
Date published: 2023-03-23
Rated 5 out of 5 by from great great service use every year with zero problems and quick
Date published: 2023-03-23
Rated 3 out of 5 by from Expensive Like everything else in this world the price has increased. At this point we are almost better off just handing our stuff to someone else to do all the work.
Date published: 2023-03-23
Rated 4 out of 5 by from Be careful of use of word "wages" The service is fantastic! However, one suggestion is to make clearer about Social Security "wages." I erroneously thought wages needed to be filed the same as a W-2 form, SO I completed the W-2 information before I realized that neither of us got a W-2 this year! The nice feature at the end is that your system enabled me to find my error by showing that I was paying taxes on $177,000+ income, which I realized was not accurate. The difference was around $4500 from the last 8 years so I knew something was wrong. The section on Medicare wages and tips was/is also confusing. On the positive side, several of the clarification links were very helpful. Thank you.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax Deluxe I enjoy using Turbo Tax because it is easy to navigate.
Date published: 2023-03-23
Rated 5 out of 5 by from Paper no more Listening to my mom tell me about the horrors of paper filing makes me so glad we did this 8 years ago. Couldn't be happier...you know...with taxes.
Date published: 2023-03-23
Rated 5 out of 5 by from Terrific Great job woooooooo woo-hoo woo-hoo TurboTax is better then taxact
Date published: 2023-03-23
Rated 2 out of 5 by from Riddled With Errors on Tax Credits -For Years It is not that there are errors in the program that prevent the listing and calculation of foreign tax credits on more than three countries, it is that Intuit can not be bothered to fix the same errors that plague the same product year after year.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbotax gets it done even with a complicated retu i found answers to all my questions in the help files.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax has been great, NOT this year I have been a loyal user of Turbo Tax for several years - always has been excellent. This year it displayed some irrational bugs. . . I was able to file but the State (WV) Tax was seriously incorrect in projection next year's quarterly payments.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 489
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use and very helpfull The live expert was very helpful and was able to answer my question
Date published: 2023-03-23
Rated 5 out of 5 by from great great service use every year with zero problems and quick
Date published: 2023-03-23
Rated 3 out of 5 by from Expensive Like everything else in this world the price has increased. At this point we are almost better off just handing our stuff to someone else to do all the work.
Date published: 2023-03-23
Rated 4 out of 5 by from Be careful of use of word "wages" The service is fantastic! However, one suggestion is to make clearer about Social Security "wages." I erroneously thought wages needed to be filed the same as a W-2 form, SO I completed the W-2 information before I realized that neither of us got a W-2 this year! The nice feature at the end is that your system enabled me to find my error by showing that I was paying taxes on $177,000+ income, which I realized was not accurate. The difference was around $4500 from the last 8 years so I knew something was wrong. The section on Medicare wages and tips was/is also confusing. On the positive side, several of the clarification links were very helpful. Thank you.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax Deluxe I enjoy using Turbo Tax because it is easy to navigate.
Date published: 2023-03-23
Rated 5 out of 5 by from Paper no more Listening to my mom tell me about the horrors of paper filing makes me so glad we did this 8 years ago. Couldn't be happier...you know...with taxes.
Date published: 2023-03-23
Rated 5 out of 5 by from Terrific Great job woooooooo woo-hoo woo-hoo TurboTax is better then taxact
Date published: 2023-03-23
Rated 2 out of 5 by from Riddled With Errors on Tax Credits -For Years It is not that there are errors in the program that prevent the listing and calculation of foreign tax credits on more than three countries, it is that Intuit can not be bothered to fix the same errors that plague the same product year after year.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbotax gets it done even with a complicated retu i found answers to all my questions in the help files.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax has been great, NOT this year I have been a loyal user of Turbo Tax for several years - always has been excellent. This year it displayed some irrational bugs. . . I was able to file but the State (WV) Tax was seriously incorrect in projection next year's quarterly payments.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 489