TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Quick, Easy, Overpriced. It was quick and easy, but after comparing to people that went to someone in person/local I realized I was paying double what they were paying.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax On line help Live Expert Starlett C was great. Really helped me to track down where some of the tax return information came from and answered all my questions.
Date published: 2023-03-19
Rated 4 out of 5 by from Tax Turbo Very Good When inputting the data from the form it does not calculate right away and it's no message why no changes.
Date published: 2023-03-19
Rated 5 out of 5 by from Much Easier to File State in 2023! I love that the filing of state taxes was even easier this year than ever before. Gotta love a company that keeps improving its product!
Date published: 2023-03-19
Rated 4 out of 5 by from Investment account import generate errors still some issues when automatic upload of investment accounts details from JP Morgan, and not very good help support for this (when some fields are ****** and not paye state country for example, or some missing costs). It would be good to have default options to fix this, because calling JP Morgan they usually do not have the information neither. This has been the case multiple years already for me.
Date published: 2023-03-19
Rated 5 out of 5 by from TURBO TAX, CAN'T LIVE WITHOUT IT! SOFTWARE IS EASY AND THOROUGH. GREAT PRODUCT. CUSTOMER FOREVER.
Date published: 2023-03-19
Rated 4 out of 5 by from Works great but State Portion too High Easy to use and fill out with required information and it is very helpful to compare previous years. However, with a majority of us at the federal level only being able to take a standard deduction and then the state portion the software add is overly price and then having to pay to e-file. I also like to see the history of previous filings so I can see trends.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is the greatest!! I'm so happy that I switched to Turbo Tax because it has saved me so much time and frustration! I get done with my taxes a lot faster now and I a lot less stressed!!
Date published: 2023-03-19
Rated 2 out of 5 by from Fees I filed a regular return with just an IRA contribution and it cost me $98! $39 to get direct deposit??? Why do I have to pay ana additional $59?? Not happy!!
Date published: 2023-03-19
Rated 5 out of 5 by from Love TurboTax Had been using this product for so many years and up to now I do not have any complaints. Very reliable and accurate. Love it.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 481
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Quick, Easy, Overpriced. It was quick and easy, but after comparing to people that went to someone in person/local I realized I was paying double what they were paying.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax On line help Live Expert Starlett C was great. Really helped me to track down where some of the tax return information came from and answered all my questions.
Date published: 2023-03-19
Rated 4 out of 5 by from Tax Turbo Very Good When inputting the data from the form it does not calculate right away and it's no message why no changes.
Date published: 2023-03-19
Rated 5 out of 5 by from Much Easier to File State in 2023! I love that the filing of state taxes was even easier this year than ever before. Gotta love a company that keeps improving its product!
Date published: 2023-03-19
Rated 4 out of 5 by from Investment account import generate errors still some issues when automatic upload of investment accounts details from JP Morgan, and not very good help support for this (when some fields are ****** and not paye state country for example, or some missing costs). It would be good to have default options to fix this, because calling JP Morgan they usually do not have the information neither. This has been the case multiple years already for me.
Date published: 2023-03-19
Rated 5 out of 5 by from TURBO TAX, CAN'T LIVE WITHOUT IT! SOFTWARE IS EASY AND THOROUGH. GREAT PRODUCT. CUSTOMER FOREVER.
Date published: 2023-03-19
Rated 4 out of 5 by from Works great but State Portion too High Easy to use and fill out with required information and it is very helpful to compare previous years. However, with a majority of us at the federal level only being able to take a standard deduction and then the state portion the software add is overly price and then having to pay to e-file. I also like to see the history of previous filings so I can see trends.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is the greatest!! I'm so happy that I switched to Turbo Tax because it has saved me so much time and frustration! I get done with my taxes a lot faster now and I a lot less stressed!!
Date published: 2023-03-19
Rated 2 out of 5 by from Fees I filed a regular return with just an IRA contribution and it cost me $98! $39 to get direct deposit??? Why do I have to pay ana additional $59?? Not happy!!
Date published: 2023-03-19
Rated 5 out of 5 by from Love TurboTax Had been using this product for so many years and up to now I do not have any complaints. Very reliable and accurate. Love it.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 481