TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax has way too many up sales. Way too many up sales. Each time I finished a section of the return I was prompted to up grade the Deluxe version to a more expensive one. When tax preparation was complete, I was forced to pay upgrade in order to file.
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for many years because it is so user friendly.
Date published: 2023-03-18
Rated 5 out of 5 by from They make it easy Taxes can seem like a foreign language. TurboTax makes the process easy. Thank you!
Date published: 2023-03-18
Rated 5 out of 5 by from Helpful and Made Things Simple Turbotax helped me file my taxes in the simplest way while also providing live support and textboxes.
Date published: 2023-03-18
Rated 4 out of 5 by from fix data entry selection boxes I find it very frustrating to have mouse over hidden selection choices. I much prefer delineated boxes that high when active. Otherwise not bad.
Date published: 2023-03-18
Rated 2 out of 5 by from Never Free like advertised!!!! Its a great system don't get me wrong but if the ad says "File Free" why at the end am I paying $150+? It never fails. I go with this product because of the "FREE" ads and then I spend all this time to do it, make sure I don't do any add ons that they recommend, but nope still pulling out my card by the end. Just annoying. But this product is great and that why I file anyways.
Date published: 2023-03-18
Rated 5 out of 5 by from Simple to use with great features to explain thing Had been years since I used Turbo Tax, but my returns have gotten less complicated over time and didn't like paying high paid preparer fees. Found Turbo Tax to be very good product, covered every situation I needed.
Date published: 2023-03-18
Rated 4 out of 5 by from Expensive Easy to use product but it seems like prices keep increasing. For whatever reason it seems like they just add fee's without you agreeing to them. This is disheartening.
Date published: 2023-03-18
Rated 5 out of 5 by from This is a Great Product it was simple and fast and extremely accurate.In other words, FANTASTIC!!!!
Date published: 2023-03-18
Rated 4 out of 5 by from Much improved Would like an ability to pull up a form and avoid duplicating all the dialog boxes
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 454
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax has way too many up sales. Way too many up sales. Each time I finished a section of the return I was prompted to up grade the Deluxe version to a more expensive one. When tax preparation was complete, I was forced to pay upgrade in order to file.
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for many years because it is so user friendly.
Date published: 2023-03-18
Rated 5 out of 5 by from They make it easy Taxes can seem like a foreign language. TurboTax makes the process easy. Thank you!
Date published: 2023-03-18
Rated 5 out of 5 by from Helpful and Made Things Simple Turbotax helped me file my taxes in the simplest way while also providing live support and textboxes.
Date published: 2023-03-18
Rated 4 out of 5 by from fix data entry selection boxes I find it very frustrating to have mouse over hidden selection choices. I much prefer delineated boxes that high when active. Otherwise not bad.
Date published: 2023-03-18
Rated 2 out of 5 by from Never Free like advertised!!!! Its a great system don't get me wrong but if the ad says "File Free" why at the end am I paying $150+? It never fails. I go with this product because of the "FREE" ads and then I spend all this time to do it, make sure I don't do any add ons that they recommend, but nope still pulling out my card by the end. Just annoying. But this product is great and that why I file anyways.
Date published: 2023-03-18
Rated 5 out of 5 by from Simple to use with great features to explain thing Had been years since I used Turbo Tax, but my returns have gotten less complicated over time and didn't like paying high paid preparer fees. Found Turbo Tax to be very good product, covered every situation I needed.
Date published: 2023-03-18
Rated 4 out of 5 by from Expensive Easy to use product but it seems like prices keep increasing. For whatever reason it seems like they just add fee's without you agreeing to them. This is disheartening.
Date published: 2023-03-18
Rated 5 out of 5 by from This is a Great Product it was simple and fast and extremely accurate.In other words, FANTASTIC!!!!
Date published: 2023-03-18
Rated 4 out of 5 by from Much improved Would like an ability to pull up a form and avoid duplicating all the dialog boxes
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 454