TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great Way to Do Taxes We are even still talking to each other! Thanks for making this possible!
Date published: 2023-03-20
Rated 4 out of 5 by from Not a happy Camper. Did not understand Turbo Tan State cover sheet. Total Tax: 11.00; Payment Due 79.00; Balance Due with Penalty/Interest 11.00. Your people, (two of them) gave different answers as to which amount should be sent in to the state. Not at all happy with Turbo Tax help.
Date published: 2023-03-20
Rated 5 out of 5 by from GREAT LOVE THE WAY IT WALKS ME THRU ALL THE STEPS OF DOING MY TAXES
Date published: 2023-03-20
Rated 3 out of 5 by from FIRST TIME USER My Tax Expert, Chester, was very helpful, patient, knowledgable and pleasant.
Date published: 2023-03-20
Rated 4 out of 5 by from Charged for products not requested. TurboTax kept adding "Max Benefits" ($69) to my shopping cart without my authorization!!! I would like to stay with TurboTax in the future but if this keeps happening I will have to switch.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax is awesome Awesome job with TurboTax live agents help me every step of the way
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax is easy to use and navigate! As a first-time filer, navigating my way through TurboTax was pretty easy. If I ever got confused the live chat with an expert was there to help.
Date published: 2023-03-20
Rated 4 out of 5 by from Had to correct my errors After seeing the total service charge, it seem to be expensive.
Date published: 2023-03-20
Rated 5 out of 5 by from Simple I have used Turbo Tax for the past several years. Very simple. I have never had to contact support because the helpful tips always answered any questions I had.
Date published: 2023-03-20
Rated 4 out of 5 by from Turbo Tax is great I dealt with two separate representatives, they were both extremely helpful and pleasant
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 435
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Way to Do Taxes We are even still talking to each other! Thanks for making this possible!
Date published: 2023-03-20
Rated 4 out of 5 by from Not a happy Camper. Did not understand Turbo Tan State cover sheet. Total Tax: 11.00; Payment Due 79.00; Balance Due with Penalty/Interest 11.00. Your people, (two of them) gave different answers as to which amount should be sent in to the state. Not at all happy with Turbo Tax help.
Date published: 2023-03-20
Rated 5 out of 5 by from GREAT LOVE THE WAY IT WALKS ME THRU ALL THE STEPS OF DOING MY TAXES
Date published: 2023-03-20
Rated 3 out of 5 by from FIRST TIME USER My Tax Expert, Chester, was very helpful, patient, knowledgable and pleasant.
Date published: 2023-03-20
Rated 4 out of 5 by from Charged for products not requested. TurboTax kept adding "Max Benefits" ($69) to my shopping cart without my authorization!!! I would like to stay with TurboTax in the future but if this keeps happening I will have to switch.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax is awesome Awesome job with TurboTax live agents help me every step of the way
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax is easy to use and navigate! As a first-time filer, navigating my way through TurboTax was pretty easy. If I ever got confused the live chat with an expert was there to help.
Date published: 2023-03-20
Rated 4 out of 5 by from Had to correct my errors After seeing the total service charge, it seem to be expensive.
Date published: 2023-03-20
Rated 5 out of 5 by from Simple I have used Turbo Tax for the past several years. Very simple. I have never had to contact support because the helpful tips always answered any questions I had.
Date published: 2023-03-20
Rated 4 out of 5 by from Turbo Tax is great I dealt with two separate representatives, they were both extremely helpful and pleasant
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 435