TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
Michigangotrod1 from
Buggy, Some functions dont work. Had to call Help
The import of investment income had a bug requirirng a call to the help desk. Someof the details of the 1099 were not carried over requirirng correction. The QR code function to upload a paper 1099 did not work at all!!
Date published: 2023-03-19
Rated 1 out of 5 by
Jerodboone143 from
Highway Robbery
This is first time I have EVER had to pay to file my own taxes. $380 tax return and I get $26 of it after doing ALL the work. GROSS. Never using turbo tax again. I will use the free service provided by the United Way from now on.
Date published: 2023-03-19
Rated 5 out of 5 by
SawHow from
Turbo Tax easy to use
Turbo Tax easy to learn how to use it. N/A did not use customer support
Date published: 2023-03-19
Rated 1 out of 5 by
God King Usopp from
Lobbying
I wish Turbotax didn't make us do this every year.
Date published: 2023-03-19
Rated 5 out of 5 by
EJTJr from
TURBO TAX WAS GREAT
It loaded my w-2s, ask me the right questions, and was at a GREAT PRICE TOO!
Date published: 2023-03-19
Rated 1 out of 5 by
kris694 from
Worst year ever
Got all the way threw my taxes just to be told at the end i need to pay 200 dollars to file them.
Date published: 2023-03-19
Rated 5 out of 5 by
Naiil56 from
Excellent but
All good this year except error messages upon review. Not enough detail to figure out where they were and no way to go directly to them in Forms.
Date published: 2023-03-19
Rated 5 out of 5 by
James928 from
great service
easy to use and help is there when needed. definitely will use next time.
Date published: 2023-03-19
Rated 5 out of 5 by
Jaydeeshep from
Best platform - year after year
I have been using TurboTax since 2007 and would never go any where else. They are always so helpful when needed, but their platform is so good, you almost never do need them! Files in less then 2 hours and my return can be complex.
Date published: 2023-03-19
Rated 4 out of 5 by
cj d beast from
Sweet
Fast and easy to navigate. Very satisfied with the service. Just hate the fact that I owe taxes.
All TurboTax® Offerings Reviews - Page 432
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Michigangotrod1 from
Buggy, Some functions dont work. Had to call Help
The import of investment income had a bug requirirng a call to the help desk. Someof the details of the 1099 were not carried over requirirng correction. The QR code function to upload a paper 1099 did not work at all!!
Date published: 2023-03-19
Rated 1 out of 5 by
Jerodboone143 from
Highway Robbery
This is first time I have EVER had to pay to file my own taxes. $380 tax return and I get $26 of it after doing ALL the work. GROSS. Never using turbo tax again. I will use the free service provided by the United Way from now on.
Date published: 2023-03-19
Rated 5 out of 5 by
SawHow from
Turbo Tax easy to use
Turbo Tax easy to learn how to use it. N/A did not use customer support
Date published: 2023-03-19
Rated 1 out of 5 by
God King Usopp from
Lobbying
I wish Turbotax didn't make us do this every year.
Date published: 2023-03-19
Rated 5 out of 5 by
EJTJr from
TURBO TAX WAS GREAT
It loaded my w-2s, ask me the right questions, and was at a GREAT PRICE TOO!
Date published: 2023-03-19
Rated 1 out of 5 by
kris694 from
Worst year ever
Got all the way threw my taxes just to be told at the end i need to pay 200 dollars to file them.
Date published: 2023-03-19
Rated 5 out of 5 by
Naiil56 from
Excellent but
All good this year except error messages upon review. Not enough detail to figure out where they were and no way to go directly to them in Forms.
Date published: 2023-03-19
Rated 5 out of 5 by
James928 from
great service
easy to use and help is there when needed. definitely will use next time.
Date published: 2023-03-19
Rated 5 out of 5 by
Jaydeeshep from
Best platform - year after year
I have been using TurboTax since 2007 and would never go any where else. They are always so helpful when needed, but their platform is so good, you almost never do need them! Files in less then 2 hours and my return can be complex.
Date published: 2023-03-19
Rated 4 out of 5 by
cj d beast from
Sweet
Fast and easy to navigate. Very satisfied with the service. Just hate the fact that I owe taxes.
All TurboTax® Offerings Reviews - Page 432
Date published: 2023-03-19