TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Thank You Turbo Tax I got a refund! I love getting money back. Thank you Turbo Tax!
Date published: 2023-03-20
Rated 3 out of 5 by from Purchased turbotax but was still charged later Surprised to find out that I don't need to purchase the software to use the site. $70 download fee for no use. I still used the service, which is great, but a little frustrated I paid a download fee for years not needing to.
Date published: 2023-03-20
Rated 5 out of 5 by from Great Good experience would recommend this to family and friends
Date published: 2023-03-20
Rated 3 out of 5 by from Better then last year still alot of advertising I have been using this for many years. Last year I got enrolled in mint by accident.
Date published: 2023-03-20
Rated 1 out of 5 by from I hate using Tubotax So many issues, make it so difficult! I do not like that you get to the end and find errors. The system does not make it easy for you to fix them!
Date published: 2023-03-20
Rated 5 out of 5 by from Easy Easy to use, I liked the explanation button to click when I had questions
Date published: 2023-03-20
Rated 5 out of 5 by from I am always pleased I love that it walks you through every possible scenario. I have been filing for over 10 years with Turbo Tax. We have gone from Single to married to dependents, homeowners, and business owners, then not business owners, and they have been there every step of the way.
Date published: 2023-03-20
Rated 1 out of 5 by from This is predatory I couldnt chose a cheaper option other than premium, it literally wouldnt let me, even after googling it still wouldnt give me an option less than premium. On top of that the constant spamming of trying to get you to pay more was ridiculous. also they charge a 39$ fee to pay with your refund????
Date published: 2023-03-20
Rated 4 out of 5 by from Easy to use - but too many ads on tax experts I have used Turbo Tax for years, always like the easy format & speed to filing taxes. But the tax expert are constantly being pushed. I don't need tax experts, my filing is simple, but the interruptions with tax expert advice to get you to spend more money is a little annoying.
Date published: 2023-03-20
Rated 5 out of 5 by from Very friendly. Very easy to use and it's very informative and detailed.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 376
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank You Turbo Tax I got a refund! I love getting money back. Thank you Turbo Tax!
Date published: 2023-03-20
Rated 3 out of 5 by from Purchased turbotax but was still charged later Surprised to find out that I don't need to purchase the software to use the site. $70 download fee for no use. I still used the service, which is great, but a little frustrated I paid a download fee for years not needing to.
Date published: 2023-03-20
Rated 5 out of 5 by from Great Good experience would recommend this to family and friends
Date published: 2023-03-20
Rated 3 out of 5 by from Better then last year still alot of advertising I have been using this for many years. Last year I got enrolled in mint by accident.
Date published: 2023-03-20
Rated 1 out of 5 by from I hate using Tubotax So many issues, make it so difficult! I do not like that you get to the end and find errors. The system does not make it easy for you to fix them!
Date published: 2023-03-20
Rated 5 out of 5 by from Easy Easy to use, I liked the explanation button to click when I had questions
Date published: 2023-03-20
Rated 5 out of 5 by from I am always pleased I love that it walks you through every possible scenario. I have been filing for over 10 years with Turbo Tax. We have gone from Single to married to dependents, homeowners, and business owners, then not business owners, and they have been there every step of the way.
Date published: 2023-03-20
Rated 1 out of 5 by from This is predatory I couldnt chose a cheaper option other than premium, it literally wouldnt let me, even after googling it still wouldnt give me an option less than premium. On top of that the constant spamming of trying to get you to pay more was ridiculous. also they charge a 39$ fee to pay with your refund????
Date published: 2023-03-20
Rated 4 out of 5 by from Easy to use - but too many ads on tax experts I have used Turbo Tax for years, always like the easy format & speed to filing taxes. But the tax expert are constantly being pushed. I don't need tax experts, my filing is simple, but the interruptions with tax expert advice to get you to spend more money is a little annoying.
Date published: 2023-03-20
Rated 5 out of 5 by from Very friendly. Very easy to use and it's very informative and detailed.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 376