TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
EVStodd from
It's Expensive
I use Turbo Tax because it's quick and easy. I don't like that it costs $119 PLUS $39 to file.
Date published: 2023-03-30
Rated 5 out of 5 by
Sandy Loo from
Turbo Tax is the best!!
I love Turbotax. The explanations are simple and easy to understand. You do not need to be a finance major to understand. The information from year to year is available and I can access by records anytime I need !!
Date published: 2023-03-30
Rated 4 out of 5 by
forexample from
OK but not as good as beflore
More trouble than before. For example, kept asking for same information over and over, even when I'd filled it in. And when I imported my 1099 Rs from my financial institution I had to hand fill out the boxes! Also the price has gone up.
Date published: 2023-03-30
Rated 5 out of 5 by
NikkiS8 from
Excellent Experience
Since I used Turbo Tax last year as well this was super quick and easy. Everything from my W2 to my brokerage accounts were easily uploaded to the point where all I really needed to do was verify everything. I even had to contact them because I wasn't seeing the promotional rate I was supposed to get and the customer service rep was super helpful and got it all fixed for me. I will definitely be using Turbo Tax again next year.
Date published: 2023-03-30
Rated 5 out of 5 by
JennINDY from
Great
Easy and fast, have used it for a few years now and no issues.
Date published: 2023-03-30
Rated 5 out of 5 by
AZ Mike C from
Great for a complicated return
I am a financial professional so I am not easily intimidated by forms and numbers. I own a business plus we had two jobs and lived in two states last year. This process was amazingly simple and generated 57 pages of return in about 3-4 hours of work. Better than an accountant in my opinion....the software cannot and won't miss anything.
Date published: 2023-03-30
Rated 4 out of 5 by
racer781 from
good
some too many repeats of info and frustrating but good
Date published: 2023-03-30
Rated 5 out of 5 by
ap49 from
surprise fee
For a first time user, it was great. But I didn't like the surprise fee at the end. Ilke I couldn't finish until I signed up for premium return.
Date published: 2023-03-30
Rated 5 out of 5 by
Kallie Sells from
Very helpful!
I was assisted promptly and patiently by a Turbo Tax representative. They were able to explain everything to me. I will be filing my taxes this way again!
Date published: 2023-03-30
Rated 5 out of 5 by
LUD 19 from
Happy I returned to Turbo Tax this year
As always Turbo is the easiest and best to prepare our taxes. much cheaper than other methods. I will recommend i t to others.
All TurboTax® Offerings Reviews - Page 31
Date published: 2023-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
EVStodd from
It's Expensive
I use Turbo Tax because it's quick and easy. I don't like that it costs $119 PLUS $39 to file.
Date published: 2023-03-30
Rated 5 out of 5 by
Sandy Loo from
Turbo Tax is the best!!
I love Turbotax. The explanations are simple and easy to understand. You do not need to be a finance major to understand. The information from year to year is available and I can access by records anytime I need !!
Date published: 2023-03-30
Rated 4 out of 5 by
forexample from
OK but not as good as beflore
More trouble than before. For example, kept asking for same information over and over, even when I'd filled it in. And when I imported my 1099 Rs from my financial institution I had to hand fill out the boxes! Also the price has gone up.
Date published: 2023-03-30
Rated 5 out of 5 by
NikkiS8 from
Excellent Experience
Since I used Turbo Tax last year as well this was super quick and easy. Everything from my W2 to my brokerage accounts were easily uploaded to the point where all I really needed to do was verify everything. I even had to contact them because I wasn't seeing the promotional rate I was supposed to get and the customer service rep was super helpful and got it all fixed for me. I will definitely be using Turbo Tax again next year.
Date published: 2023-03-30
Rated 5 out of 5 by
JennINDY from
Great
Easy and fast, have used it for a few years now and no issues.
Date published: 2023-03-30
Rated 5 out of 5 by
AZ Mike C from
Great for a complicated return
I am a financial professional so I am not easily intimidated by forms and numbers. I own a business plus we had two jobs and lived in two states last year. This process was amazingly simple and generated 57 pages of return in about 3-4 hours of work. Better than an accountant in my opinion....the software cannot and won't miss anything.
Date published: 2023-03-30
Rated 4 out of 5 by
racer781 from
good
some too many repeats of info and frustrating but good
Date published: 2023-03-30
Rated 5 out of 5 by
ap49 from
surprise fee
For a first time user, it was great. But I didn't like the surprise fee at the end. Ilke I couldn't finish until I signed up for premium return.
Date published: 2023-03-30
Rated 5 out of 5 by
Kallie Sells from
Very helpful!
I was assisted promptly and patiently by a Turbo Tax representative. They were able to explain everything to me. I will be filing my taxes this way again!
Date published: 2023-03-30
Rated 5 out of 5 by
LUD 19 from
Happy I returned to Turbo Tax this year
As always Turbo is the easiest and best to prepare our taxes. much cheaper than other methods. I will recommend i t to others.
All TurboTax® Offerings Reviews - Page 31
Date published: 2023-03-30