TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

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Rated 2 out of 5 by from Easy but too expensive Easy to file by going through all the prompts. Price is too high compared to other services.
Date published: 2023-03-26
Rated 5 out of 5 by from Pretty Easy to File Only thing is the additional stuff at the very end of the efile process. More than needed for that.
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax - Efficient and Easy The TurboTax software walks you step-by-step to through all income and credit information to make filing taxes easy and efficient.
Date published: 2023-03-26
Rated 4 out of 5 by from Service Great - Taxes HIGH Easy to use & fast - Considering how high cost of living is NOW, it would be great if Turbo Tax recommended states that have lowest cost living & lowest taxes. It would be great if Turbo tax could take all the information & list the states with the most benefits & most "deficits" to live in. Personally, My state is getting less & less attractive to live in. in my opinion this country is no longer (& hasn't been truly) lead by the people for the people. In the end, the laws or morals of God are what gave the United States an edge but the more people look to mankind (politicians they don't know to make financial decisions for them) rather than God to "help" them, the more the laws (morals) will be changed to please the eyes of mankind. Morals mean nothing when God is not present. All becomes "good" when it benefits a person in some way...
Date published: 2023-03-26
Rated 1 out of 5 by from turbo tax created self employment t in error turbo tax created self employment form in error from a 1099 m and would not let me delete it. There was no way to contact them. This is the worst update I have used.
Date published: 2023-03-26
Rated 2 out of 5 by from rip off your services are a rip off, you're constantly up-charging and the live support is absolute trash..
Date published: 2023-03-26
Rated 4 out of 5 by from Intuitive to use As always was very straightforward to use TurboTax in getting my taxes done. I liked the new racetrack feature which shows you how long it can take to get taxes done. One thing that would be great is if the live tax chat feature was provided under the basic tax prep plan.
Date published: 2023-03-26
Rated 3 out of 5 by from TurboTax is Expensive I use TurboTax because I want to make sure I do my taxes correctly, but it is very expensive. I didn't get help from any of their tax professionals or their Max Protection. It still cost over $200.
Date published: 2023-03-26
Rated 5 out of 5 by from TURBOTAX WAS EASY EASY TO USE PLATFORM WITH TOOLS THAT HELP MAKE THE PROCESS EVEN EASIER WITH THE W-2 FORM AND WHAT NOT
Date published: 2023-03-26
Rated 5 out of 5 by from I enjoy doing my own taxes w the expert I realized after 20 years of paying a tax preparer that they use software similar to turbo tax. I enjoy sitting down in a quiet space preparing my taxes every year, thanks to your software, suggestions, tips, and guidance along the way
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 300
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Easy but too expensive Easy to file by going through all the prompts. Price is too high compared to other services.
Date published: 2023-03-26
Rated 5 out of 5 by from Pretty Easy to File Only thing is the additional stuff at the very end of the efile process. More than needed for that.
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax - Efficient and Easy The TurboTax software walks you step-by-step to through all income and credit information to make filing taxes easy and efficient.
Date published: 2023-03-26
Rated 4 out of 5 by from Service Great - Taxes HIGH Easy to use & fast - Considering how high cost of living is NOW, it would be great if Turbo Tax recommended states that have lowest cost living & lowest taxes. It would be great if Turbo tax could take all the information & list the states with the most benefits & most "deficits" to live in. Personally, My state is getting less & less attractive to live in. in my opinion this country is no longer (& hasn't been truly) lead by the people for the people. In the end, the laws or morals of God are what gave the United States an edge but the more people look to mankind (politicians they don't know to make financial decisions for them) rather than God to "help" them, the more the laws (morals) will be changed to please the eyes of mankind. Morals mean nothing when God is not present. All becomes "good" when it benefits a person in some way...
Date published: 2023-03-26
Rated 1 out of 5 by from turbo tax created self employment t in error turbo tax created self employment form in error from a 1099 m and would not let me delete it. There was no way to contact them. This is the worst update I have used.
Date published: 2023-03-26
Rated 2 out of 5 by from rip off your services are a rip off, you're constantly up-charging and the live support is absolute trash..
Date published: 2023-03-26
Rated 4 out of 5 by from Intuitive to use As always was very straightforward to use TurboTax in getting my taxes done. I liked the new racetrack feature which shows you how long it can take to get taxes done. One thing that would be great is if the live tax chat feature was provided under the basic tax prep plan.
Date published: 2023-03-26
Rated 3 out of 5 by from TurboTax is Expensive I use TurboTax because I want to make sure I do my taxes correctly, but it is very expensive. I didn't get help from any of their tax professionals or their Max Protection. It still cost over $200.
Date published: 2023-03-26
Rated 5 out of 5 by from TURBOTAX WAS EASY EASY TO USE PLATFORM WITH TOOLS THAT HELP MAKE THE PROCESS EVEN EASIER WITH THE W-2 FORM AND WHAT NOT
Date published: 2023-03-26
Rated 5 out of 5 by from I enjoy doing my own taxes w the expert I realized after 20 years of paying a tax preparer that they use software similar to turbo tax. I enjoy sitting down in a quiet space preparing my taxes every year, thanks to your software, suggestions, tips, and guidance along the way
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 300