TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from What a Pain It is impossible to move info from my old mac to my new one. It is impossible to even look at some info submitted such as my husband's driver license info.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbotax is great Turbotax is amazing and easy to understand. The give you a lot of help on how to operate the website.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax takes the stress out of tax time Turbo Tax takes the stress out of tax time. Paying for the added protection gives me peace of mind if later IRS has questions, that Turbo Tax experts are there to help if needed.
Date published: 2023-03-20
Rated 5 out of 5 by from Very easy to use and I get a maximum refund! Very easy to use and understand! They walk me through anything that I have a question about and I have been getting big refunds!
Date published: 2023-03-20
Rated 4 out of 5 by from Great and Helpful but a Little Expensive Great service and very helpful through the process. I also like the option for the IRS audit protection and identity theft protection but it is a little expensive.
Date published: 2023-03-20
Rated 4 out of 5 by from Years of using TurboTax I have used TurboTax for years. I love the convenience of it however there is one issue that has been pretty consistent throughout all the years, the definitions and terms need to have more of a layman approach. The change that I would add to this year and last is the price. It is getting increasingly more expensive which is starting to have me look at other providers which I may very well do next year going forward if that is not revalued.
Date published: 2023-03-20
Rated 5 out of 5 by from ! I can't imagine doing my taxes another way, ever. Rates are little bit high, I think y'all could do better. Maybe set a minum return amount before which you don't charge anything.
Date published: 2023-03-20
Rated 5 out of 5 by from Love this tax program-TURBO TAX!! I have used Turbo Tax for several years and find it easy to navigate and my federal is always right. I am not satisfied with how my state return is handled by IN. Overall I give this program a 10.
Date published: 2023-03-20
Rated 4 out of 5 by from Excellent, except . . . I've used TurboTax for years, and it seems every year there is at least one glitch that frustrates me. This year the program refused to let me enter some data for my wife (we file together), so I had to enter it as if it were for me. This entry was not for some obscure source of income but for an annuity payment. There was also an "error" in the review section concerning additional income that I couldn't figure out. I finally searched the database and found little help. So I just entered 0 since I couldn't see that the additional income applied to our case. Because of these issues, I've crossed my fingers hoping that the program's claim of a successful transmission is true.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo is user friendly Turbo tax always help me with getting my taxes done.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 299
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from What a Pain It is impossible to move info from my old mac to my new one. It is impossible to even look at some info submitted such as my husband's driver license info.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbotax is great Turbotax is amazing and easy to understand. The give you a lot of help on how to operate the website.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax takes the stress out of tax time Turbo Tax takes the stress out of tax time. Paying for the added protection gives me peace of mind if later IRS has questions, that Turbo Tax experts are there to help if needed.
Date published: 2023-03-20
Rated 5 out of 5 by from Very easy to use and I get a maximum refund! Very easy to use and understand! They walk me through anything that I have a question about and I have been getting big refunds!
Date published: 2023-03-20
Rated 4 out of 5 by from Great and Helpful but a Little Expensive Great service and very helpful through the process. I also like the option for the IRS audit protection and identity theft protection but it is a little expensive.
Date published: 2023-03-20
Rated 4 out of 5 by from Years of using TurboTax I have used TurboTax for years. I love the convenience of it however there is one issue that has been pretty consistent throughout all the years, the definitions and terms need to have more of a layman approach. The change that I would add to this year and last is the price. It is getting increasingly more expensive which is starting to have me look at other providers which I may very well do next year going forward if that is not revalued.
Date published: 2023-03-20
Rated 5 out of 5 by from ! I can't imagine doing my taxes another way, ever. Rates are little bit high, I think y'all could do better. Maybe set a minum return amount before which you don't charge anything.
Date published: 2023-03-20
Rated 5 out of 5 by from Love this tax program-TURBO TAX!! I have used Turbo Tax for several years and find it easy to navigate and my federal is always right. I am not satisfied with how my state return is handled by IN. Overall I give this program a 10.
Date published: 2023-03-20
Rated 4 out of 5 by from Excellent, except . . . I've used TurboTax for years, and it seems every year there is at least one glitch that frustrates me. This year the program refused to let me enter some data for my wife (we file together), so I had to enter it as if it were for me. This entry was not for some obscure source of income but for an annuity payment. There was also an "error" in the review section concerning additional income that I couldn't figure out. I finally searched the database and found little help. So I just entered 0 since I couldn't see that the additional income applied to our case. Because of these issues, I've crossed my fingers hoping that the program's claim of a successful transmission is true.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo is user friendly Turbo tax always help me with getting my taxes done.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 299