TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Wow, that was really Easy! TY! Under 30 minutes? Really, great job Turbo Tax! It made my filing nice and easy, and I'm not a patient guy!
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax Ain’t Bad Pretty easy to use though the premium package is too expensive at around $175 for Fed and State Filings
Date published: 2023-03-18
Rated 5 out of 5 by from Tax time 2022 I have used Turbo Tax a number of years and have had very good experiences each and every year. Thank you for having a lot of the information preloaded which makes tax filing a good experience.
Date published: 2023-03-18
Rated 4 out of 5 by from TurboTax Has Slipped A Notch This Year Easy process, but many forms popped up with errors flagged before I even started to enter data.
Date published: 2023-03-18
Rated 3 out of 5 by from Had more technical difficulties this year I was not asked questions I've been asked in the past. I noticed my refund was $10000, which was NOT expected, so I went back searching for what wasn't filled out. Alimony! That's a big one that I wasn't asked about. Also, I could not enter information for my SIMPLE IRA. I had to go to forms and search for it. The search couldn't find the form to enter SIMPLE IRA, but could find SEP, which is the same form. I clicked on help from 4 different locations and could not get a chat or phone number to pop up. Finally, when filing, the browser window that pops up from TurboTax would not accept text entry. I had to enter everything blindly.
Date published: 2023-03-18
Rated 5 out of 5 by from Great Step by step instructions are easy to follow and guide you through tax preparation so you have the confidence that have done your taxes correctly
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome turbo tax love it easily understand first I just found it super easy to understand and accomplish as a first time filier and thank you for making life so easy
Date published: 2023-03-18
Rated 3 out of 5 by from pricing is deceptive pricing was listed as one amount but when we went to file it was more and it wasn't a different product. Tried to speak to someone but was on hold for over an hour. The chat feature is useless
Date published: 2023-03-18
Rated 5 out of 5 by from Great way to file My taxes are pretty straightforward and Turbo Tax is easy to use. On one occasion I had to answer an IRS letter and the folks at Turbo Tax provided timely and accurate assistance - letter successfully answered. I strongly recommend Turbo Tax.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax Makes Taxes Easy I have been using TurboTax for many years, and they take the stress out of preparing my taxes. The interactive process is easy to follow and get help when needed.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 288
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Wow, that was really Easy! TY! Under 30 minutes? Really, great job Turbo Tax! It made my filing nice and easy, and I'm not a patient guy!
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax Ain’t Bad Pretty easy to use though the premium package is too expensive at around $175 for Fed and State Filings
Date published: 2023-03-18
Rated 5 out of 5 by from Tax time 2022 I have used Turbo Tax a number of years and have had very good experiences each and every year. Thank you for having a lot of the information preloaded which makes tax filing a good experience.
Date published: 2023-03-18
Rated 4 out of 5 by from TurboTax Has Slipped A Notch This Year Easy process, but many forms popped up with errors flagged before I even started to enter data.
Date published: 2023-03-18
Rated 3 out of 5 by from Had more technical difficulties this year I was not asked questions I've been asked in the past. I noticed my refund was $10000, which was NOT expected, so I went back searching for what wasn't filled out. Alimony! That's a big one that I wasn't asked about. Also, I could not enter information for my SIMPLE IRA. I had to go to forms and search for it. The search couldn't find the form to enter SIMPLE IRA, but could find SEP, which is the same form. I clicked on help from 4 different locations and could not get a chat or phone number to pop up. Finally, when filing, the browser window that pops up from TurboTax would not accept text entry. I had to enter everything blindly.
Date published: 2023-03-18
Rated 5 out of 5 by from Great Step by step instructions are easy to follow and guide you through tax preparation so you have the confidence that have done your taxes correctly
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome turbo tax love it easily understand first I just found it super easy to understand and accomplish as a first time filier and thank you for making life so easy
Date published: 2023-03-18
Rated 3 out of 5 by from pricing is deceptive pricing was listed as one amount but when we went to file it was more and it wasn't a different product. Tried to speak to someone but was on hold for over an hour. The chat feature is useless
Date published: 2023-03-18
Rated 5 out of 5 by from Great way to file My taxes are pretty straightforward and Turbo Tax is easy to use. On one occasion I had to answer an IRS letter and the folks at Turbo Tax provided timely and accurate assistance - letter successfully answered. I strongly recommend Turbo Tax.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax Makes Taxes Easy I have been using TurboTax for many years, and they take the stress out of preparing my taxes. The interactive process is easy to follow and get help when needed.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 288