TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
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Rated 5 out of 5 by
tchmywht from
Wow, that was really Easy! TY!
Under 30 minutes? Really, great job Turbo Tax! It made my filing nice and easy, and I'm not a patient guy!
Date published: 2023-03-18
Rated 4 out of 5 by
Happy P from
Turbo Tax Ain’t Bad
Pretty easy to use though the premium package is too expensive at around $175 for Fed and State Filings
Date published: 2023-03-18
Rated 5 out of 5 by
CroweTime2022 from
Tax time 2022
I have used Turbo Tax a number of years and have had very good experiences each and every year. Thank you for having a lot of the information preloaded which makes tax filing a good experience.
Date published: 2023-03-18
Rated 4 out of 5 by
GNB48 from
TurboTax Has Slipped A Notch This Year
Easy process, but many forms popped up with errors flagged before I even started to enter data.
Date published: 2023-03-18
Rated 3 out of 5 by
par80132 from
Had more technical difficulties this year
I was not asked questions I've been asked in the past. I noticed my refund was $10000, which was NOT expected, so I went back searching for what wasn't filled out. Alimony! That's a big one that I wasn't asked about. Also, I could not enter information for my SIMPLE IRA. I had to go to forms and search for it. The search couldn't find the form to enter SIMPLE IRA, but could find SEP, which is the same form. I clicked on help from 4 different locations and could not get a chat or phone number to pop up. Finally, when filing, the browser window that pops up from TurboTax would not accept text entry. I had to enter everything blindly.
Date published: 2023-03-18
Rated 5 out of 5 by
Yotagrey from
Great
Step by step instructions are easy to follow and guide you through tax preparation so you have the confidence that have done your taxes correctly
Date published: 2023-03-18
Rated 5 out of 5 by
Cathleen82 from
Awesome turbo tax love it easily understand first
I just found it super easy to understand and accomplish as a first time filier and thank you for making life so easy
Date published: 2023-03-18
Rated 3 out of 5 by
heraoliver3739 from
pricing is deceptive
pricing was listed as one amount but when we went to file it was more and it wasn't a different product. Tried to speak to someone but was on hold for over an hour. The chat feature is useless
Date published: 2023-03-18
Rated 5 out of 5 by
7Fred from
Great way to file
My taxes are pretty straightforward and Turbo Tax is easy to use. On one occasion I had to answer an IRS letter and the folks at Turbo Tax provided timely and accurate assistance - letter successfully answered. I strongly recommend Turbo Tax.
Date published: 2023-03-18
Rated 5 out of 5 by
TheBobr from
TurboTax Makes Taxes Easy
I have been using TurboTax for many years, and they take the stress out of preparing my taxes. The interactive process is easy to follow and get help when needed.
All TurboTax® Offerings Reviews - Page 288
Date published: 2023-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
tchmywht from
Wow, that was really Easy! TY!
Under 30 minutes? Really, great job Turbo Tax! It made my filing nice and easy, and I'm not a patient guy!
Date published: 2023-03-18
Rated 4 out of 5 by
Happy P from
Turbo Tax Ain’t Bad
Pretty easy to use though the premium package is too expensive at around $175 for Fed and State Filings
Date published: 2023-03-18
Rated 5 out of 5 by
CroweTime2022 from
Tax time 2022
I have used Turbo Tax a number of years and have had very good experiences each and every year. Thank you for having a lot of the information preloaded which makes tax filing a good experience.
Date published: 2023-03-18
Rated 4 out of 5 by
GNB48 from
TurboTax Has Slipped A Notch This Year
Easy process, but many forms popped up with errors flagged before I even started to enter data.
Date published: 2023-03-18
Rated 3 out of 5 by
par80132 from
Had more technical difficulties this year
I was not asked questions I've been asked in the past. I noticed my refund was $10000, which was NOT expected, so I went back searching for what wasn't filled out. Alimony! That's a big one that I wasn't asked about. Also, I could not enter information for my SIMPLE IRA. I had to go to forms and search for it. The search couldn't find the form to enter SIMPLE IRA, but could find SEP, which is the same form. I clicked on help from 4 different locations and could not get a chat or phone number to pop up. Finally, when filing, the browser window that pops up from TurboTax would not accept text entry. I had to enter everything blindly.
Date published: 2023-03-18
Rated 5 out of 5 by
Yotagrey from
Great
Step by step instructions are easy to follow and guide you through tax preparation so you have the confidence that have done your taxes correctly
Date published: 2023-03-18
Rated 5 out of 5 by
Cathleen82 from
Awesome turbo tax love it easily understand first
I just found it super easy to understand and accomplish as a first time filier and thank you for making life so easy
Date published: 2023-03-18
Rated 3 out of 5 by
heraoliver3739 from
pricing is deceptive
pricing was listed as one amount but when we went to file it was more and it wasn't a different product. Tried to speak to someone but was on hold for over an hour. The chat feature is useless
Date published: 2023-03-18
Rated 5 out of 5 by
7Fred from
Great way to file
My taxes are pretty straightforward and Turbo Tax is easy to use. On one occasion I had to answer an IRS letter and the folks at Turbo Tax provided timely and accurate assistance - letter successfully answered. I strongly recommend Turbo Tax.
Date published: 2023-03-18
Rated 5 out of 5 by
TheBobr from
TurboTax Makes Taxes Easy
I have been using TurboTax for many years, and they take the stress out of preparing my taxes. The interactive process is easy to follow and get help when needed.
All TurboTax® Offerings Reviews - Page 288
Date published: 2023-03-18