TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Cds315 from
Great chat session
I needed extra help and the chat feature was perfect!
Date published: 2023-03-19
Rated 5 out of 5 by
Rock84 from
Super quick and easy! Took out the confusion!
Really enjoy that my previous info and accounts are imported so that I don't forget anything. Was very streamlined and easy to update my info. Felt confident that my refund was correct.
Date published: 2023-03-19
Rated 5 out of 5 by
BellaAme from
Easy to use saves time!
Tax advise when you need it, easy to use. They call you and walk you through your final questions before submitting your return.
Date published: 2023-03-19
Rated 5 out of 5 by
Broderick m from
Turbo tax is great
Excellent customer service all the help and tools necessary to get it done
Date published: 2023-03-19
Rated 5 out of 5 by
BennyB3784 from
Always Great!
5 stars as always! Love being able to do my taxes from home, and get the biggest refunds possible!
Date published: 2023-03-19
Rated 5 out of 5 by
Sailor 22 from
2023 review
I have used Turbo tax for years and been very happy until last year. It was grossly wrong last year, but I believe it was due to the mess the government made of the stimulus payments. So, I am giving them my usual 5 stars. If this year is also wrong, I will be revising my review.
Date published: 2023-03-19
Rated 3 out of 5 by
Jerry91 from
CD issues
Purchased CD from Costco, tried to install it on my computer and received an error code 606. called support twice. Had to download from website and pay twice the amount. frustrating, frustrating, grrr. Hope to get a refund from Costco.
Date published: 2023-03-19
Rated 4 out of 5 by
JustNickName123 from
TurboTax online is OK, desktop version is buggy
TurboTax online becomes better every year. But I did a mistake bought desktop version which is really awful - it hangs up, crashes and even could not get my previous year info for the web.
Date published: 2023-03-19
Rated 5 out of 5 by
MSD1224 from
Best in Class Experience
Always super quick and easy. A great user experience. I'm in UX design and you're best in class.
Date published: 2023-03-19
Rated 2 out of 5 by
Too Much is Too Much from
Lack of Customer Service Easy Access
I spent 6 hours with a variety of tax experts. Nobody could get the problem fixed. And although I buy the Home & Business Version and have in the past had access to an accountant, they have fazed that out for the desktop version. More than a decade of doing taxes with Turbo Tax. NO MORE.
All TurboTax® Offerings Reviews - Page 287
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Cds315 from
Great chat session
I needed extra help and the chat feature was perfect!
Date published: 2023-03-19
Rated 5 out of 5 by
Rock84 from
Super quick and easy! Took out the confusion!
Really enjoy that my previous info and accounts are imported so that I don't forget anything. Was very streamlined and easy to update my info. Felt confident that my refund was correct.
Date published: 2023-03-19
Rated 5 out of 5 by
BellaAme from
Easy to use saves time!
Tax advise when you need it, easy to use. They call you and walk you through your final questions before submitting your return.
Date published: 2023-03-19
Rated 5 out of 5 by
Broderick m from
Turbo tax is great
Excellent customer service all the help and tools necessary to get it done
Date published: 2023-03-19
Rated 5 out of 5 by
BennyB3784 from
Always Great!
5 stars as always! Love being able to do my taxes from home, and get the biggest refunds possible!
Date published: 2023-03-19
Rated 5 out of 5 by
Sailor 22 from
2023 review
I have used Turbo tax for years and been very happy until last year. It was grossly wrong last year, but I believe it was due to the mess the government made of the stimulus payments. So, I am giving them my usual 5 stars. If this year is also wrong, I will be revising my review.
Date published: 2023-03-19
Rated 3 out of 5 by
Jerry91 from
CD issues
Purchased CD from Costco, tried to install it on my computer and received an error code 606. called support twice. Had to download from website and pay twice the amount. frustrating, frustrating, grrr. Hope to get a refund from Costco.
Date published: 2023-03-19
Rated 4 out of 5 by
JustNickName123 from
TurboTax online is OK, desktop version is buggy
TurboTax online becomes better every year. But I did a mistake bought desktop version which is really awful - it hangs up, crashes and even could not get my previous year info for the web.
Date published: 2023-03-19
Rated 5 out of 5 by
MSD1224 from
Best in Class Experience
Always super quick and easy. A great user experience. I'm in UX design and you're best in class.
Date published: 2023-03-19
Rated 2 out of 5 by
Too Much is Too Much from
Lack of Customer Service Easy Access
I spent 6 hours with a variety of tax experts. Nobody could get the problem fixed. And although I buy the Home & Business Version and have in the past had access to an accountant, they have fazed that out for the desktop version. More than a decade of doing taxes with Turbo Tax. NO MORE.
All TurboTax® Offerings Reviews - Page 287
Date published: 2023-03-19