TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Unsatisfied with the overall TurboTax experience. I thought I was getting FREE filing software. I did NOT! It cost me $119!!! Also, TurboTax charged me an extra $39 for electronic filing. I will NOT use Turbo Tax again!!!!!
Date published: 2023-03-26
Rated 5 out of 5 by from Great Product as always Turbo Tax is a bit more expensive, but I like filing my taxes and it asks great guiding questions
Date published: 2023-03-26
Rated 2 out of 5 by from Hidden Fees Cost me nearly 160$ to file "with convenience", will not be using again
Date published: 2023-03-26
Rated 3 out of 5 by from They don’t call!! Not too difficult to navigate but impossible to get help in a timely manner even tho I paid for “expert help
Date published: 2023-03-26
Rated 1 out of 5 by from ANNOYING WITH FEES MAKES YOU PAY TO USE THE BASIC SERVICE AND THEN CHARGES A FEE TO PAY YOUR BILL ONLINE
Date published: 2023-03-26
Rated 5 out of 5 by from Good service Good and helpful, fast enough got my money back in time 0
Date published: 2023-03-26
Rated 4 out of 5 by from nice nice but I wish it was still free to vets, and there are some things that are not completely clear
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax is my go to tax prep William was great. Prepared my taxes quickly and efficiently. Saved me money over last year! Yay!
Date published: 2023-03-26
Rated 5 out of 5 by from After Filing with TurboTax? I Can Exhale I feel so secure, filing my taxes through TurboTax. They go through my financials with a fine-toothed comb -- and some lightness/humor along the way -- so I never have to worry that I've forgotten anything. Thank you, to all the software professionals, the writers, the people in charge of design, and, of course, the tax experts that make this on-line filing easy.
Date published: 2023-03-26
Rated 2 out of 5 by from COVID-19 2020 Distribution Taxpayer Time Waster Spent a few hours trying to "fix the Federal Return", going round and round with the Disaster Distribution worksheet provided. I came to the conclusion that it couldn't be fixed probably because TurboTax and the "Service" weren't able to communicate. Rather than TurboTax just coming out and addressing the flaw, they are apparently comfortable wasting customers' time. So much for professionalism and transparency.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 277
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Unsatisfied with the overall TurboTax experience. I thought I was getting FREE filing software. I did NOT! It cost me $119!!! Also, TurboTax charged me an extra $39 for electronic filing. I will NOT use Turbo Tax again!!!!!
Date published: 2023-03-26
Rated 5 out of 5 by from Great Product as always Turbo Tax is a bit more expensive, but I like filing my taxes and it asks great guiding questions
Date published: 2023-03-26
Rated 2 out of 5 by from Hidden Fees Cost me nearly 160$ to file "with convenience", will not be using again
Date published: 2023-03-26
Rated 3 out of 5 by from They don’t call!! Not too difficult to navigate but impossible to get help in a timely manner even tho I paid for “expert help
Date published: 2023-03-26
Rated 1 out of 5 by from ANNOYING WITH FEES MAKES YOU PAY TO USE THE BASIC SERVICE AND THEN CHARGES A FEE TO PAY YOUR BILL ONLINE
Date published: 2023-03-26
Rated 5 out of 5 by from Good service Good and helpful, fast enough got my money back in time 0
Date published: 2023-03-26
Rated 4 out of 5 by from nice nice but I wish it was still free to vets, and there are some things that are not completely clear
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax is my go to tax prep William was great. Prepared my taxes quickly and efficiently. Saved me money over last year! Yay!
Date published: 2023-03-26
Rated 5 out of 5 by from After Filing with TurboTax? I Can Exhale I feel so secure, filing my taxes through TurboTax. They go through my financials with a fine-toothed comb -- and some lightness/humor along the way -- so I never have to worry that I've forgotten anything. Thank you, to all the software professionals, the writers, the people in charge of design, and, of course, the tax experts that make this on-line filing easy.
Date published: 2023-03-26
Rated 2 out of 5 by from COVID-19 2020 Distribution Taxpayer Time Waster Spent a few hours trying to "fix the Federal Return", going round and round with the Disaster Distribution worksheet provided. I came to the conclusion that it couldn't be fixed probably because TurboTax and the "Service" weren't able to communicate. Rather than TurboTax just coming out and addressing the flaw, they are apparently comfortable wasting customers' time. So much for professionalism and transparency.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 277