TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

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Rated 3 out of 5 by from found additional problems Downloading from Merrill 1099-OID was imported twice and showed up as taxable interest on schedule B. this was related to tax exempt bonds and there was premium that was not picked up anywhere in the download. took a while to figure our how to correct for the multiple problems this created.
Date published: 2023-03-29
Rated 4 out of 5 by from First time doing my taxes an a success Took longer than expected . But was able to manage completing with no problems.
Date published: 2023-03-29
Rated 3 out of 5 by from Was disappointed this year I tried unsuccessfully to contact a live person. The automated ones were no help.
Date published: 2023-03-29
Rated 4 out of 5 by from Fizzzzip, Splat! Worked fine, as usual, Except for a bug that delayed filing. I was also confused by one Form, attributed to being Old.
Date published: 2023-03-29
Rated 5 out of 5 by from TURBO TAX IS GREAT CONTACTS HELPED VERY MUCH IN FILING MY RETURN . THANK YOU
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax User for Decades For the most part it is easy until you have something out of the norm. I can usually figure out how to enter the info that I need to. The main issue I have is clergy housing allowance that is 1099 income. There is a work around but once I realized what needed to be done, it works.
Date published: 2023-03-29
Rated 5 out of 5 by from Love Turbo Tax I've been using Turbo Tax for so many years now but I still remember having to do my taxes without this product. It would take me all weekend and much frustration so I love this product!
Date published: 2023-03-29
Rated 1 out of 5 by from too expensive too expensive, way too much of an increase from last year
Date published: 2023-03-29
Rated 5 out of 5 by from Handy tax prep software Turbo Tax is a bit involved but very detailed and easy to use if you read everything in detail as it guides you through the tax preparation process. I've used it for years and it has always done a very good job for me.
Date published: 2023-03-29
Rated 3 out of 5 by from Turbo Tax gets more cumbersome each year 1. Repetitious reviews asked so many times 2. No option to enter IRS security IP Pin until filed and rejected
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 254
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from found additional problems Downloading from Merrill 1099-OID was imported twice and showed up as taxable interest on schedule B. this was related to tax exempt bonds and there was premium that was not picked up anywhere in the download. took a while to figure our how to correct for the multiple problems this created.
Date published: 2023-03-29
Rated 4 out of 5 by from First time doing my taxes an a success Took longer than expected . But was able to manage completing with no problems.
Date published: 2023-03-29
Rated 3 out of 5 by from Was disappointed this year I tried unsuccessfully to contact a live person. The automated ones were no help.
Date published: 2023-03-29
Rated 4 out of 5 by from Fizzzzip, Splat! Worked fine, as usual, Except for a bug that delayed filing. I was also confused by one Form, attributed to being Old.
Date published: 2023-03-29
Rated 5 out of 5 by from TURBO TAX IS GREAT CONTACTS HELPED VERY MUCH IN FILING MY RETURN . THANK YOU
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax User for Decades For the most part it is easy until you have something out of the norm. I can usually figure out how to enter the info that I need to. The main issue I have is clergy housing allowance that is 1099 income. There is a work around but once I realized what needed to be done, it works.
Date published: 2023-03-29
Rated 5 out of 5 by from Love Turbo Tax I've been using Turbo Tax for so many years now but I still remember having to do my taxes without this product. It would take me all weekend and much frustration so I love this product!
Date published: 2023-03-29
Rated 1 out of 5 by from too expensive too expensive, way too much of an increase from last year
Date published: 2023-03-29
Rated 5 out of 5 by from Handy tax prep software Turbo Tax is a bit involved but very detailed and easy to use if you read everything in detail as it guides you through the tax preparation process. I've used it for years and it has always done a very good job for me.
Date published: 2023-03-29
Rated 3 out of 5 by from Turbo Tax gets more cumbersome each year 1. Repetitious reviews asked so many times 2. No option to enter IRS security IP Pin until filed and rejected
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 254