TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Becoming too complicated! It seems like over the years TurboTax has harder and harder to use. In their effort to create a "need" to file with TurboTax they "hide" a lot of information. When trying to make changes or to view info inputted on certain forms, TurboTax won't let me see the form. I'm sure that's their way of protecting their process, but, it makes it harder for me. I spend several days working on these taxes. I am self-employed. I need to fill out my expenses. For example, if I already put my cell phone under the "communications" tab, I can't see that I might have put it under the "Office Expenses" tab. Let me see my Schedule C!!! or my Self Employed Taxes!!!
Date published: 2023-03-21
Rated 5 out of 5 by from Quick and Easy Its direct and to the point. Verbiage is simple and easy to follow.
Date published: 2023-03-21
Rated 3 out of 5 by from its ok too expensive, we should also abolish the federal reserve
Date published: 2023-03-21
Rated 5 out of 5 by from Very easy to do As long as you have all of your current info, it is very simple
Date published: 2023-03-21
Rated 1 out of 5 by from Disappointed Paid for a service from which I received very little assistance.
Date published: 2023-03-21
Rated 1 out of 5 by from AGI error & editing issues Terrible experience. TurboTax threw an error twice in regards to my AGI inspite of me having my 2021 1040 form that showed my AGI. The second time I attempted to edit it, TurboTax made me reenter all the data and re-file. Charging me AGAIN to file and use their services. I am beyond frustrated and annoyed. I will NEVER use this again. TurboTax - do better. Serve your customers better. I demand a refund.
Date published: 2023-03-21
Rated 5 out of 5 by from easy and fast It was very easy to understand and the program made it simple and faster than other website. very accurate
Date published: 2023-03-21
Rated 5 out of 5 by from Very easy It was very easy to use. It was very fast and convenient.
Date published: 2023-03-21
Rated 5 out of 5 by from Awesome and easy!! 7th year in a row... no problems so far ... So I highly recommend.... turbotax!!
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is easy to work through. It is easy to work through and helpful when you have questions.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 211
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Becoming too complicated! It seems like over the years TurboTax has harder and harder to use. In their effort to create a "need" to file with TurboTax they "hide" a lot of information. When trying to make changes or to view info inputted on certain forms, TurboTax won't let me see the form. I'm sure that's their way of protecting their process, but, it makes it harder for me. I spend several days working on these taxes. I am self-employed. I need to fill out my expenses. For example, if I already put my cell phone under the "communications" tab, I can't see that I might have put it under the "Office Expenses" tab. Let me see my Schedule C!!! or my Self Employed Taxes!!!
Date published: 2023-03-21
Rated 5 out of 5 by from Quick and Easy Its direct and to the point. Verbiage is simple and easy to follow.
Date published: 2023-03-21
Rated 3 out of 5 by from its ok too expensive, we should also abolish the federal reserve
Date published: 2023-03-21
Rated 5 out of 5 by from Very easy to do As long as you have all of your current info, it is very simple
Date published: 2023-03-21
Rated 1 out of 5 by from Disappointed Paid for a service from which I received very little assistance.
Date published: 2023-03-21
Rated 1 out of 5 by from AGI error & editing issues Terrible experience. TurboTax threw an error twice in regards to my AGI inspite of me having my 2021 1040 form that showed my AGI. The second time I attempted to edit it, TurboTax made me reenter all the data and re-file. Charging me AGAIN to file and use their services. I am beyond frustrated and annoyed. I will NEVER use this again. TurboTax - do better. Serve your customers better. I demand a refund.
Date published: 2023-03-21
Rated 5 out of 5 by from easy and fast It was very easy to understand and the program made it simple and faster than other website. very accurate
Date published: 2023-03-21
Rated 5 out of 5 by from Very easy It was very easy to use. It was very fast and convenient.
Date published: 2023-03-21
Rated 5 out of 5 by from Awesome and easy!! 7th year in a row... no problems so far ... So I highly recommend.... turbotax!!
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is easy to work through. It is easy to work through and helpful when you have questions.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 211